eBay for Business

Ron, Birmingham AL (oilerman21), asked about accessing the Guaranteed Delivery program (http://www.ebay.com/guaranteeddelivery). Melinda, Harrisburg PA (distinctreasures), asked for a listing dish.

 

eBay for Business wants to know what information you most want and need from them. Take their survey linked from http://www.ebayforbusinessblog.com and follow them on social media for a chance to win an eBay-branded backpack full of eBay swag. Tom, Pittsburgh PA (blackandgoldgifts), asked Griff about some meetup details. Sandy, Poway CA (mooovin), wants a copy of the Barenakedladies' song about eBay.

Griff and Lee read current events from the eBay Radio Seller Events Calendar, located under Seller Resources in the eBay Radio archives. Click on the event’s title to see all the details. To submit your sellers group meetup or other event, go to eBayRadio.com; click on “Past Episodes” in the right-hand sidebar; then click on "Submit an Event" in the upper right-hand corner of any archives page.

 

Griff elaborated on eBay's new Guaranteed Delivery (http://www.ebay.com/guaranteeddelivery) and how it benefits both buyers and sellers. Lee told Griff that the Multistate Tax Commission (http://www.mtc.gov) and 15 of its member states are offering a 3-month amnesty for online sellers who have fallen behind on remitting sales tax. eBay Concierge also was discussed, and eBetsy, Dallas TX, called in to share her customer service experience via Concierge.

 

Griff and Lee continued dishing a listing for Melinda, Harrisburg PA (distinctreasures), which earned a score of 5 tureens and won her an eBay Radio dish towel! Ron, Birmingham AL (oilerman21), had some photography questions. Cindy, San Diego CA (pattycyn), asked about a default item specific.

Edie, Santa Monica CA (dress_to_suit), asked about optimizing listings for mobile; a glitch with Promotions Manager's codeless coupons; and emailing customers. Griff and Lee looked at item number 112487205535, a Professor Einstein robot available exclusively on eBay.

 

Griff gave an overview of today's show and introduced the eBay Radio News with Lee Mirabal. Stories include eBay's new Guaranteed Delivery program, verification and Linking Park's Chester Bennington. Lee and Griff discussed Guaranteed Delivery.

Six top takeaways from eBay Open 2017! Our guest is Tim Chapman, known on eBay as Top Rated Seller mr.customerservice.

Open phones, Contact Us email and more: Troy, Huxley IA (killerjigs), called with a question about using shipping label providers other than eBay Labels with Guaranteed Delivery. Sam, Orlando FL (refrigeratedsolidliquidsinc), encountered a glitch while trying to set up a calculated shipping business policy.

Winning  eBay's Rising Star SHINE Award! Our guest is Katy Zilverberg, known on eBay as Top Rated Seller aboutiqueforhim.

http://www.ebay.com/shineawards

My Expo Hall Experience at eBay Open 2017! Our guest is Danna Crawford, CEO, PowerSellingMom Inc., known on eBay as Top Rated Seller danna.

http://www.powersellingmom.com

Open phones, Contact Us email and more: Ron, Birmingham AL (oilerman21), asked about the international site visibility open in the Sell Your Item (SYI) form. Griff and Lee read "5 Surprising Studies on Good Customer Service" by Len Markidan for HubSpot.com.