In this interview, Megan Isham, Senior Manager of Clinical Systems at Mental Health Cooperative, explains the ways in which they are using eClinicalWorks for behavioral health and how eClinicalWorks has made significant efforts to support a wide variety of behavioral health specific needs. The Mental Health Cooperative is a comprehensive service that includes therapy for children, youth, and adults, a 24-hour unit, home visits, and services to accompany police and fire fighters. Their consumers (the word Isham uses), 98% of whom are covered by Medicaid, often have very severe illnesses.

One of the cooperative’s biggest achievements was to reduce the time required to complete a care plan from 112 to 9 minutes. Isham conducted an intensive review of the process, and found ways to leverage the eClinicalWorks platform and involve the consumer more in a collaborative process. This provided a massive time savings to her organization.

Learn more about Mental Health Cooperative: https://www.mhc-tn.org

Learn more about eClinicalWorks: https://www.eclinicalworks.com/

Healthcare IT Community: https://www.healthcareittoday.com/