To explore more of the ways that HIPAA compliant hosting and infrastructure has evolved and where it's at today, I sat down with Philip Palmer, Director of Sales at Liquid Web and Kelly Goolsby, Director of Solution Architecture at Liquid Web.  What was most fascinating about my discussion with Palmer and Goolsby is that the discussion was very little about the technical aspects and very much about the business aspects of HIPAA compliant hosting.  It illustrates how HIPAA compliant hosting today isn't a technical challenge, but it is an administrative challenge that has a real impact on your healthcare organization's business.

Learn more about Liquid Web: https://www.liquidweb.com/

Healthcare IT Community: https://www.healthcareittoday.com/

According to Dave Chase, Co-Founder at Health Rosetta, “every dysfunction in health care is codified in health care plans.” His company investigates every corner of employer and union health care plans—which cover 54% of Americans—to make them more efficient and serve their employees better.

In this video, Chase explains some of the ways that payers, PBMs, third-party administrators (TPAs) and other institutions pad costs. He also describes the collaborations among people throughout health care to create a set of standards for contract language and for measuring the performance of a health care plan.

Learn more about Health Rosetta: https://healthrosetta.org/

Healthcare IT Community: https://www.healthcareittoday.com/

Maybe it's my inner nerd that can't resist learning about robots.  Plus, when a trusted friend told me that Diligent Robotics was on to something special with robots in healthcare, I knew I had to make time to talk with Andrea Thomaz, CEO and Co-Founder of Diligent Robotics.  I'm happy to say that I wasn't disappointed when I learned about their humanoid robot, Moxi, and how the robot is improving healthcare.

In our interview with Thomaz, she shares some of the misconceptions that people have about robotics in healthcare.  Then, we ask about the problems that their robot, Moxi solves in healthcare and how it's able to accomplish them.  For example, Moxi can transport items around the hospital saving nurses and other allied staff time walking around the hospital.  That includes Moxi being able to navigate elevators and open doors.  Two things that are really only possible because it's a humanoid robot.

Learn more about Diligent Robotics: https://www.diligentrobots.com/

Healthcare IT Community: https://www.healthcareittoday.com/

In this interview, Julia Goebel, Chief Marketing Officer at Komodo Health, surveys the current state of health care data, the importance of high-quality data in the deployment of new technologies such as AI, and the role of firms such as Komodo Health in the context of policy.

Komodo Health has served the health care industry -- including life sciences, healthcare IT, payers and providers -- for more than ten years, and offers unmatched views of tthe U.S. healthcare system through its AI analytics offering.

Learn more about Komodo Health: https://www.komodohealth.com/

Health IT Community: https://www.healthcareittoday.com/

Russ Thomas, CEO at Availity, shares that 80% of the prior authorization requests made through the company’s Intelligent Utilization Management solution are “touchless,” meaning that responses are returned without the need for manual processing by staff at either the provider or the payer. Their AI-assisted processing does end-to-end authorization reviews in under 90 seconds, most in less than 20 seconds, so that the patient can learn the answer while still at the clinician's check-out desk.  This is Availity putting into action now what payers recently announced wanting to do by 2027.

He calls Availity "the largest network in healthcare," direct connected to 95% of health plans and aiding 3-1/2 million providers.

Learn more about Availity: https://www.availity.com/

Healthcare IT Community: https://www.healthcareittoday.com/

This video explores the ways in which a range of solutions from eClinicalWorks—including  eClinicalWorks healow Insights, their HEDIS module, their integrated AI assistant (Sunoh.ai), and their AI-powered healow Genie customer assistant—are easing clinical and administrative burdens.

Esteban Gentle, Analyst at the multi-disciplinary Hendry Regional Medical Center in Clewiston, Florida, describes the challenges faced by modern medical institutions and how the eClinicalWorks and partner solutions address them.

Learn more about Hendry Regional Medical Center: https://www.hrmc.us/

Learn more about eClinicalWorks: https://www.eclinicalworks.com/

Learn more about Sunoh.ai: https://sunoh.ai/

Learn more about healow Genie: https://genie.healow.com/

Mansoor Khan, like other health care transformers, wants AI to help clinicians “do the job better, faster, cheaper.” As CEO at Persivia, he recognizes that different types of AI are needed for different parts of the workflow. This is particularly true if you really want to address the challenge that Persivia is taking on, value based care in all its varieties.

For instance, a physician’s workflow probably begins with data intake, either from a patient interview or from incoming records. Natural language processing can be employed to structure the information.

Next perhaps is risk stratification, for which predictive AI is appropriate.

Data aggregation management, care management, quality management, cost utilization management, and risk management are all crucial tasks that require their own digital solutions.

Learn more about Persivia: https://persivia.com/

Health IT Community: https://www.healthcareittoday.com/

Oak Orchard Health Center has been using the Sunoh.ai automated scribe, embedded with eClinicalWorks, for three months. In this interview, Chief Information Officer Jason Kuder describes results of a physician survey showing enthusiasm for the product.

Pointing out that advances made in recent years by voice recognition, Kuder says that 100% of "providers love it" at the health center. Sixty percent of respondents to the survey are saving 1 to 5 minutes per encounter. Plus, they are more likely to close the notes in a timely fashion which has great downstream benefits from a revenue cycle perspective.

Learn more about Oak Orchard Health Center: http://www.oakorchardhealth.org/

Learn more about eClinicalWorks: https://www.eclinicalworks.com/

Learn more about Sunoh.ai: https://sunoh.ai/

Healthcare IT Community: https://www.healthcareittoday.com/

Access Healthcare, now part of Smarter Technologies, makes revenue cycle management (RCM) more accurate and cheaper by breaking the process into modules and automating each one using AI.  To learn more about how they're doing it and the new organization that brings together Access Healthcare, SmarterDx, and Thoughtful.ai into one company, we sat down with Shaji Ravi, CEO at Access Healthcare.

We start off by talking with Ravi about why getting paid and operating efficiently has been such a long standing challenge in healthcare.  He described how in many ways this is getting even more challenging as the cost of leveraging human resources continues to increase even outside the US.  That's why an AI-driven platform approach like the one Smarter Technologies has put together is going to be so important for healthcare organizations.

Learn more about Access Healthcare: https://www.accesshealthcare.com/

Learn more about Smarter Technologies: https://www.smarter-technologies.com/

Healthcare IT Community: https://www.healthcareittoday.com/

In this interview, Joao Fontoura, MD, Associate Medical Director and Director of Healthcare Informatics at Suncoast Community Health Centers, explains why their FQHC chose Sunoh.ai for their scribe, and how they won the clinicians over to use it.

Located in Tampa, Florida, with a diverse population that includes many inner-city residents as well as migrant farmworkers, Suncoast was very price-conscious. Fontoura claimed that Sunoh.ai cost much less than other automated scribes. In addition, the integrations with eClinicalWorks clinched the deal.

Learn more about Suncoast Community Health Centers: https://suncoast-chc.org/

Learn more about eClinicalWorks: https://www.eclinicalworks.com/

Learn more about Sunoh.ai: https://sunoh.ai/

Healthcare IT Community: https://www.healthcareittoday.com/