InterSystems, a major data management and healthcare information systems vendor over many decades, has joined the AI rush and is working on a step-by-step approach to making data more useful to healthcare systems through AI. In this video, Don Woodlock, Head of Global Healthcare Solutions, explains the evolution he's seeing in the use of AI, and how AI providers can build trust.

Interoperability, as provided by InterSystems, is key to going beyond use of the individual patient record. There are a lot of great things data can do in the aggregate for research, population health, and more: "taking it to the next level."

Learn more about InterSystems: https://www.intersystems.com/

Healthcare IT Community: https://www.healthcareittoday.com/

A new program from CMS, the Transforming Episode Accountability Model (TEAM), promises to shake up the industry in a fashion similar to the Hospital Readmissions Reduction Program in 2012. In a recent video interview, Robin Roberts, Director of Health IT Regulatory Affairs at PointClickCare, describes how hospitals can implement the program through technology, better coordination with post-acute facilities, and changes to incentives.

Learn more about PointClickCare: https://pointclickcare.com/

Healthcare IT Community: https://www.healthcareittoday.com/

It’s easy to say that security is critical to healthcare operations, since breaches can force hospitals and clinics to cancel patient visits, damage their reputation, and even lead to fines. But how do security professionals get buy-in from board members and the executive-level suite? Some great answers are provided in this interview with two executives from First Health Advisory: Trish Alexander, Executive Vice President of Strategy, and Rick LeMay, Chief Delivery Officer.

Learn more about First Health Advisory: https://firsthealthadvisory.com/

Healthcare IT Community: https://www.healthcareittoday.com/

The Institute for Healthcare Advancement (IHA), a non-profit with the mission of helping individuals obtain and understand the health care information they need, found that some healthcare organizations were having trouble getting started with implementing effective, scalable health literacy solutions. But two months ago they released the AI-based HealthLiteracyCopilot, developed through a partnership with HealthcareGPS, to make health literacy scalable and available to all.

Michael Villaire, Chief Executive Officer at IHA, says that in the United States, only one in ten people has the skills and ability to get the information that helps them manage their conditions—which includes getting resources, managing treatments, and reducing costs. Health literacy means "the ability of individuals to understand, find, and apply healthcare information in a way that's meaningful for them."

Stan Hudson, Director of Professional Development and Training at IHA, says that their focus has evolved from empowering the individual to training organizations to support those individuals and provide the tools they need.

Learn more about IHA: https://www.iha4health.org/

Learn more about HealthcareGPS: https://healthcaregps.ai/

Learn more about HealthLiteracyCopiloty: https://healthliteracycopilot.ai/

Healthcare IT Community: https://www.healthcareittoday.com/

CMS provides numerous avenues to implement value-based care. Dr. Farzad Mostashari, who was the National Coordinator for Health Information Technology during a critical period of EHR implementations in the U.S., co-founded Aledade 11 years ago to make value-based care feasible—or as he puts it in this interview, “make it more profitable to prevent a stroke than to treat a stroke.”

Aledade now works with 2,400 practices and community health centers in 46 states and the District of Columbia. They have built their own technology to better facilitate value-based care, which includes interoperability, a prediction engine, user-friendly guided workflows and cutting-edge data analytics, all tied together to surface actionable insights at the point of care and drive/inform care coordination workflows.

Learn more about Aledade: https://aledade.com/

Healthcare IT Community: https://www.healthcareittoday.com/

Cloud imaging should feel like a clear next step, yet most teams still can’t agree on what “cloud strategy” actually means.

In this interview, Monique Rasband, Vice President of Strategy & Research for Imaging and Oncology at KLAS Research, breaks down what she’s hearing directly from providers in the new KLAS Enterprise Imaging 2025 Report. We talk about why cloud adoption is speeding up, why some vendors are falling behind, and why the market is seeing one of the most active replacement cycles in years.

Rasband discusses the choices CIOs are wrestling with, the pressure remote reading is putting on legacy systems, and the surprising trend of providers who thought they were “behind” but are actually moving faster than expected.

What’s your cloud imaging experience been like? Are your systems aligned or still speaking different languages?

🔔 Subscribe for more great interviews with Health IT leaders. Download the KLAS Enterprise Imaging 2025 Report at https://klasresearch.com/report/enterprise-imaging-2025-as-ei-continues-to-advance-which-vendors-are-improving-customer-experiences/3755

Learn more about KLAS Research at https://klasresearch.com/

Find more great health IT content at https://www.healthcareittoday.com/

Rackspace is one of the world's most prominent hosting services, going back long before the term "cloud" was applied to these offerings. In our recent interview, Vice President of Healthcare Tim Lankes says that healthcare is the largest industry segment covered by Rackspace, and that it is the largest private cloud hoster of Epic outside of Epic itself.

One of Rackspace's strengths, going back to its early days as a hosting service, is that it supports both public clouds (where clients lease temporary services on shared systems) and private clouds (where particular computers are devoted to a client). Lankes says that Rackspace helps healthcare systems decide how to cut costs and support their innovation by using the best combination of on-premises, private cloud, and public cloud systems.

Learn more about Rackspace: https://rackspace.com/Healthcare

Healthcare IT Community: https://www.healthcareittoday.com/

Many companies promoting AI-driven medical scribe products boast that the physician doesn't have to change their behavior in order to use the product. In contrast, Skriber trains the physician how to use it well, and offers guidance as the physician goes along.

The chief advice is to prime the scribe in advance of a medical session by telling it about the patient: just a few sentences about the patient's conditions and diagnoses, the purpose of the visit, and their complaints. Dr. Connor Yost, Chief Medical Officer at Skriber, claims that the quality of the note is "astronomically higher" if the physician prepares the scribe that way.

Learn more about Skriber: https://skriber.com/

Healthcare IT Community: https://www.healthcareittoday.com/

Millions of prescriptions go unfilled every year and until now, the system had no way to see them.

In this interview, Dr. Lynne Nowak, Chief Data and Analytics Officer at Surescripts, joins Healthcare IT Today to discuss how her team is surfacing invisible medication gaps and tackling healthcare’s biggest workflow frustrations: prior authorization and prescription abandonment. She explains how Surescripts’ new First Fill Abandonment tool and touchless prior authorization are turning real-time data into timely care—helping patients start and stay on therapy sooner.

🔔 Subscribe for more great interviews with Health IT leaders.

Learn more about Surescripts at https://surescripts.com/

Find more great health IT content at https://www.healthcareittoday.com/

The vision for Optum Real is to create real-time transparency between payers and providers in the moments of care that matter. Current AI technology, according to Puneet Maheshwari, SVP, GM of Optum Real is making this possible now.

Optum is a major force in health care, serving nine out of ten health care systems and four out of five payers in the U.S. Optum Real is in pilot now with a number of health care organizations. During the pilot, the platform has achieved a 25% reduction in call volume in the first two weeks with one health care provider, a 42% reduction at another, and a reduction in errors in reimbursement submissions of up to 75% with a large health system in Minnesota.

Learn more about Optum Real: https://business.optum.com/en/operations-technology/optum-real.html

Healthcare IT Community: https://www.healthcareittoday.com/