eCommerce Explained

It's no wonder her granddaughter calls her the App Gran as Barbara Magrath, who's in her 70's, has built and launched her online store www.dragonfirebeads.co.za

If you think feel that you may not be techie enough to start selling online then listen to Barbara's inspiring story now.

In this inspiring episode, Warrick talks with married couple Roger and Andrea Leverton about how they walked away from an 8-year corporate career in order to have more freedom and to be able to live life on their terms. 

Listen to their story and then check out their website dandelionroom.co.za

Join Warrick Kernes as he talks to Carolyn Ashmore about her journey of starting and growing her store www.atriumplants.co.za 

It's really inspiring to see someone following their passion, believing in themselves and creating a successful business while doing what they love. 

Tell Carolyn what you thought of this episode on IG @atriumplants

Listen to this inspiring story from Ryan Amory the founder of Africa Made Only and hear how he decided to leave a successful corporate career to follow his passion. Check out his website for more www.africamadeonly.com 

Over 12 years of selling online Warrick has seen his fair share of fraudsters and in this podcast, he shares his experience of what to do to avoid them. You'll learn his 6 red flags to look out for and the 3 bonus tips at the end on how to know for sure if an order is or isn't legit.

Check out our Insaka eCommerce Playbook.

Warrick speaks to Caleb McKellar, Partner at Barter McKellar, about CPA Law (Consumer Protection Act) in SA and how it impacts you as an eCommerce entrepreneur.

Although the CPA, the Electronic Communications Act (ECTA) and the Protection of Personal Information Act (POPI) all contain provisions to protect online consumers, the focus of the podcast was exclusively the CPA (no doubt Warrick and I will sit down to discuss the ECTA and POPI in due course).

As discussed during the podcast, we examined the importance of the implied six month warranty provided for under the CPA. Here is the section of the CPA dealing with the implied warranty:

56 - Implied warranty of quality

(1) In any transaction or agreement pertaining to the supply of goods to a consumer there is an implied provision that the producer or importer, the distributor and the retailer each warrant that the goods comply with the requirements and standards contemplated in section 55, except to the extent that those goods have been altered contrary to the instructions, or after leaving the control, of the producer or importer, a distributor or the retailer, as the case may be.

(2) Within six months after the delivery of any goods to a consumer, the consumer may return the goods to the supplier, without penalty and at the supplier's risk and expense, if the goods fail to satisfy the requirements and standards contemplated in section 55, and the supplier must, at the direction of the consumer, either-

   (a)   repair or replace the failed, unsafe or defective goods; or
   (b)   refund to the consumer the price paid by the consumer, for the goods.

(3) If a supplier repairs any particular goods or any component of any such goods, and within three months after that repair, the failure, defect or unsafe feature has not been remedied, or a further failure, defect or unsafe feature is discovered, the supplier must-

   (a) replace the goods; or
   (b) refund to the consumer the price paid by the consumer for the goods.

(4) The implied warranty imposed by subsection (1), and the right to return goods set out in subsection (2), are each in addition to-

(a) any other implied warranty or condition imposed by the common law, this Act or any other public regulation; and
(b) any express warranty or condition stipulated by the producer or importer, distributor or retailer, as the case may be.

To learn more about the topics discussed during the podcast, check out this article on the Barter McKellar website, link below: https://www.bartermckellar.law/articles/ecommerce-and-the-consumer-protection-act

Follow Caleb McKellar on social medial to gain further legal insight @calebmckellar.

As a social media expert, Lauren has some fantastic tips for anyone interested in Instagram. From creating the right content to using hashtags, to getting your account verified and even using shoppable tags… Lauren’s presentation will help you to have a complete understanding of how to use Instagram properly. 

Lauren is the founder of the Growth Academy and the co-Founder of Future Females. Find out more below 

• www.thegrowthacademy.co
• https://futurefemales.co/

In the presentation, Lauren mentioned the free Instagram guide which you can get here: https://future-females.ck.page/6-secrets-instagram

Find out more about verifying your IG account here: https://blog.hootsuite.com/get-verified-on-instagram/

Warrick speaks to four eCommerce entrepreneurs & experts about the current boom in the industry and what you can expect to see in a post-COVID-19 South Africa.

Panelists include: 

• Jason Sive (Mobicred)
• Lars Veul (Pargo)
• Craig Lubbe (Bidorbuy)
• Donald Valoyi (Zulzi)

An in-depth conversation with eCommerce SEO specialist and entrepreneur, Paul Lombard.

Paul is the co-founder of www.cartello.io

Follow us on twitter for news and updates: @EcommExplained

Zapper is one of SA's leading Fintech companies, and they're used by merchants throughout the country. In this episode Warrick chats to the founder and CEO, Brett White about online payments, QR codes and eCommerce in general.  

Follow us on twitter for news and updates: @EcommExplained