Ecommerce Wizards Podcast

Vinnie Fisher is an entrepreneur, author, and the CEO and Co-founder of Fully Accountable. Fully Accountable is an accounting firm that offers outsourced accounting and finance solutions to e-commerce and digital businesses. Since Vinnie founded the company in 2014, it has earned a spot on the Inc. 5000 list and was named one of the Top 10 Outsourced Accounting Firms by CFO Tech Outlook.

Vinnie has nearly 20 years of experience growing businesses. Before founding Fully Accountable, he was the CEO and Co-founder of Brain Host. Vinnie is also the author of multiple books, including The CEO's Mindset.

What is the secret to scaling your e-commerce business? It's a question on every brand's mind. With intense competition and thin margins, it can feel impossible to grow while still making a profit. There are many people who promise to know the answer, but the reality is far more complicated. Thousands of variables go into exponential business growth — and the only people who truly know the secrets to success are the ones who have done it before.

Vinnie Fisher is an entrepreneur who has scaled multiple businesses across his career. His current company, Fully Accountable, has seen tremendous growth in seven years, even being recognized by Inc. Magazine as one of the 5,000 fastest growing private companies in 2020. Between his entrepreneurial experience and his books, Vinnie has accumulated a deep knowledge on the subject of growing a company the right way. Now he's here to share his top tips and tricks.

Guillaume Le Tual sits down with Vinnie Fisher, the CEO and Co-founder of Fully Accountable, to discuss his stories and advice on scaling a business to eight figures. The two go over the importance of proper accounting for e-commerce brands. They also dive into the different stages of company growth, how to increase profit margins, and the value of staying focused on the challenges of each day. Find out more on this episode of the Ecommerce Wizards Podcast.

Michael Potters is the Enterprise Partner Manager at Gorgias, a multichannel helpdesk for e-commerce brands. Gorgias empowers over 7,000 businesses with better customer service on platforms like Shopify and Magento.

Before Gorgias, Michael was the Co-founder and CEO of Parachute Coffee, a coffee subscription service that was acquired by LeJeune Brands in 2020. Outside of work, Michael volunteers at King's University College as an Alumni Association Board Member, leading the outreach and coordination for the Toronto Alumni Chapter.

How important is customer support for your brand? After all, many customers are able to go through the purchasing process without ever needing customer service. This has led to many smaller brands cutting corners on the backend at the cost of the customer experience. While strategies like this may work in the short term, they can leave some customers feeling frustrated and ignored. As Michael Potters says, if you want to create lifetime customers, you need better customer support.

Few people understand the importance of the customer experience like Michael. He has seen the benefit from both sides — as an entrepreneur and as the Enterprise Partner Manager at Gorgias, which offers a powerful helpdesk for e-commerce brands. Having held these different roles, Michael has a holistic view of how to acquire and keep customers. Now, he's here to share that viewpoint with you.

On this episode of the Ecommerce Wizards Podcast, Guillaume Le Tual hosts Michael Potters, the Enterprise Partner Manager at Gorgias, to talk about improving customer service and support as an e-commerce brand. Michael talks about his startup, Parachute Coffee, and how it was able to grow in a competitive market. He also discusses topics like SMS marketing, limiting your product selection, and how to properly exit a business. Stay tuned.

Chris "Mercer" Mercer, Co-founder of MeasurementMarketing.io, is an in-demand measurement marketing expert. Mercer and his team have been helping marketers, marketing teams, and agencies evaluate their work, so they know how to adapt and improve. They create practical dashboards and pull actionable insights to begin forecasting and optimizing future results. In short, Mercer helps marketers measure their marketing, so they know what's working and what's not.

Mercer spends countless hours reading, practicing, adjusting, and innovating to improve his skill set. He has a knack for teaching and is known for simplifying even the most complex ideas for his audience. He can be found speaking at conferences and events such as Traffic & Conversion, Social Media Marketing World, and TravelCon.

It's hard enough to collect data accurately, but how do you read it once you have it? E-commerce businesses are fully reliant on this feedback to make educated decisions in their marketing. Being able to measure it and utilize it is what separates successful businesses from struggling ones. Using services for this process can give your brand a leg up, but which services are worth the investment?

MeasurementMarketing.io works hard to earn the trust of its clients. The team is made up of professionals who know how to make sense of all the numbers and deliver the powerful information you need to move forward. Their Co-founder, Chris Mercer, started the company in 2011 and has accumulated a decade's worth of knowledge from his hands-on consulting. He has developed a unique approach to marketing, which he's happy to explain for those who truly want to know their numbers.

Guillaume Le Tual interviews Chris "Mercer" Mercer, the Co-founder of MeasurementMarketing.io, to find out his steps to measuring and understanding data in e-commerce. Together, they go through the three core principles for marketing and how to apply them to your business. Mercer also goes over the common mistakes he sees in the field, the most important metrics to follow, and how to properly forecast sales. Find out more by checking out this episode of the Ecommerce Wizards Podcast.

Steven Pope is the Founder of My Amazon Guy, a full-service Amazon agency with more than 160 clients. As Founder, Steven helps clients grow through onsite and offsite channels, including SEO, SEM, and social media. Steven has also worked for multiple product brands and served as the Digital Marketing Manager for APMEX, Inc., which achieved 10 million additional website visits under his direction.

Outside of work, Steven is a chess enthusiast and a proud Eagle Scout. He also currently volunteers with The Church of Jesus Christ of Latter-day Saints as an instructor, executive secretary, and Sunday school president.

How do you generate unique, organic traffic for your products? SEO continues to be one of the most difficult components of running an e-commerce business. Tried-and-true tactics of the past are now less effective, leaving many brands in the dark. But, there's one thing that is certain: Google values content that is relevant and engaging. Because of this, crafting quality content to drive customers to is the only true way to get ahead. This is where Steven Pope, the Founder of My Amazon Guy, comes in.

My Amazon Guy is a full-service agency for Amazon and e-commerce brand owners. With his experience growing the agency and working as an e-commerce and digital marketing manager for other brands, Steven has sharpened his SEO expertise. He believes brands should have both an Amazon store and a personal website — and he's here to share his strategies for how to effectively drive traffic to both.

In this episode of the Ecommerce Wizards Podcast, Steven Pope, the Founder of My Amazon Guy, sits down with Guillaume Le Tual to discuss how to generate organic traffic for both e-commerce websites and Amazon stores. Steven reveals the number one improvement brands can make for their websites and shares his step-by-step SEO strategy. He also talks about the multiple phases of SEO, how to target micro-demographics, and what you can do to succeed as a smaller business. Stay tuned for more.

Jeff Cohen is a brand entrepreneur and the Vice President of Marketing at Seller Labs. Seller Labs offers Amazon seller software designed to increase profits and drive growth. The company's services encompass Amazon advertising, customer review optimization, SEO, and more.

Jeff joined Seller Labs back in 2014 and has since helped the company become a leading revenue optimization platform. Before this, he spearheaded the launch lifecycle of both CampusBooks.com and Textbooks.com. Throughout his career, he has become an authority on Amazon, e-commerce, and digital marketing.

The hard truth of Amazon is that there is no "secret sauce." While many gurus have advertised a single strategy for success, the reality is far more complicated. Amazon is a dense marketplace that keeps its cards close to its chest. Plenty of experts claim they have the answers, but few are able to prove it with data. So, how exactly do you succeed as a seller on the Amazon platform?

Seller Labs' international team works with thousands of Amazon sellers every day. They offer product revenue optimization and advertising management that help companies stand out from the endless competition. More specifically, Jeff Cohen, the Vice President of Marketing at Seller Labs, has mastered the ins and outs of building a brand's presence on the Amazon platform. So, what are Jeff's recommendations for new Amazon sellers?

In this episode of the Ecommerce Wizards Podcast, Guillaume Le Tual interviews Jeff Cohen, the Vice President of Marketing for Seller Labs, about his advice to brands looking to sell on Amazon. Jeff reviews every step of the Amazon process, from managing inventory to optimizing advertising. He also explains some of the common pitfalls that brands face on the platform and how to overcome them. Find out more by checking out this episode!

Burc Tanir is the CEO and Co-founder of Prisync, a company that tracks competitor prices and offers dynamic pricing software for e-commerce businesses. Since starting Prisync in 2013 in Istanbul, Burc has scaled it to serve more than 500 e-commerce brands from over 50 different countries.

Before founding Prisync, Burc held marketing and sales roles for a number of companies. He co-founded his first business, a multi-platform enterprise IM app called BizCorner, in 2012. Now, he utilizes his professional experience to continue to grow and scale Prisync.

How should you price your products? After all of the time and effort that goes into creating a quality product, it can be difficult to know exactly how to value it. The e-commerce marketplace is crowded with brands that offer a wide range of prices. So, how can you utilize your competitors' rates to create your own pricing strategy?

Fortunately, Prisync has made this process easy. Prisync is a SaaS company that helps e-commerce brands around the world track their competitors' pricing. The Prisync team works with some of the leading brands in technology, including partnerships with both Shopify and Magento. Now, Burc Tanir, the CEO and Co-founder of Prisync, is here to share his expert approach to pricing with you.

In this episode of the Ecommerce Wizards Podcast, Burc Tanir, the CEO and Co-founder of Prisync, talks with Guillaume Le Tual about competitive pricing in the e-commerce space. Together, they answer some frequent questions about pricing, including how to determine the right time to raise your prices and the best ways to respond to a change in your competitor's rates. Burc also shares his advice for finding the right balance between quality and affordability. Stay tuned.

Vlad Mkrtumyan is a search engine marketing guru and the CEO of Logic Inbound, a white label PPC provider that delivers customer acquisition strategies to help businesses drive growth. Vlad and his team have over 30 years of combined experience with early-stage SaaS companies. Beyond SEO services, they also offer web design and development and conversion rate optimization.

As a serial entrepreneur, Vlad has also founded businesses such as Skyreal and the Shoplletes app. In addition to this, he is a proud community builder and currently runs five meetups, including Demand Leaders Meetup, the largest marketing meetup in the Seattle area. His work has been featured by TechCrunch, Blind Entrepreneur Podcast, GeekWire, and more.

SEO has become one of the most important components of any e-commerce business. After all, it doesn't matter how incredible your product is if customers can't easily find it online. But, with limited search result space and an increasing number of e-commerce pages, it takes expertise and experience to get ahead of the competition.

That's where Vlad Mkrtumyan comes in. Vlad's passion is helping companies excel using expert SEO strategies. He knows the best practices for everything from building valuable backlinks to creating content that generates massive returns. So, what is Vlad's advice to e-commerce brands looking to stand out from the crowd?

In this episode of the Ecommerce Wizards Podcast, Guillaume Le Tual sits down with Vlad Mkrtumyan, the CEO of Logic Inbound, to discuss how to excel in 2021 using SEO best practices. Vlad breaks down his step-by-step process for SEO success, from keyword research, to link building, to content creation, and more. Vlad also shares some of the recent changes to SEO trends and how they are affecting e-commerce brands. Stay tuned.

Joe Valley is an Advisor and Partner at Quiet Light, a business advisory firm that helps online entrepreneurs achieve amazing exits. Joe joined the firm after selling his own e-commerce business through Quiet Light in 2010. Over the past nine years, he has mentored countless entrepreneurs with the goal of helping them achieve their own profitable exits.

In addition to being a frequent speaker and podcast guest himself, Joe is also the co-host of the Quiet Light Podcast. Recently, he published his first book, The EXITpreneur's Playbook, to help entrepreneurs successfully sell their online businesses.

Some e-commerce entrepreneurs find meaning in growing a single business to its fullest potential. Others, however, are looking for the freedom and profit of selling their businesses. For these business owners, the key to success is knowing when and how to exit. With stakes so high, it's crucial to get it right the first time. So, what is the secret to making a successful exit?

As a former e-commerce business owner and a current business advisor, Joe Valley knows the ins and outs of successfully selling a business. He has perfected the art of preparing a business for a profitable exit, from identifying add-backs to structuring a deal. Now, he's here to share his expert recommendations and advice to help you create an exit game plan today.

In this episode of the Ecommerce Wizards Podcast, Guillaume Le Tual interviews Joe Valley, Advisor and Partner at Quiet Light, to discuss how to successfully exit an e-commerce business. Joe shares his strategies for properly evaluating your business, making the most out of tax laws, and preparing your financials for a profitable exit. He also reveals key takeaways from his recent book, The EXITpreneur's Playbook. Stay tuned for more.

Derric Haynie is the Chief E-commerce Technologist for ecommercetech.io. After seeing a disconnect between e-commerce teams and the tools they were using, Derric started his company to help these businesses find the right technology for them. He has years of experience in marketing, technology, and e-commerce and is a renowned expert in Shopify applications and tech.

Before starting EcommerceTech.io, Derric held executive roles at a number of e-commerce and marketing companies, including Gorgias, BoxyCharm, and Vulpine Interactive. Outside of work, he volunteers for GrowthX Academy, where he mentors and advises students interested in becoming expert growth hackers.

How do you choose the right platform for your e-commerce business? The answer may be more complex than you think. Your e-commerce platform significantly impacts your bottom line, ability to scale, and how much you can customize, among others. While each platform has its own pros and cons, finding the right one can make the difference between a thriving company and a struggling one.

Derric Haynie built his business, EcommerceTech.io, around finding the right tools for e-commerce companies. He is an expert on Shopify, one of the leading platforms on the market. Now, he's here to discuss the burning question: how exactly does Shopify compare to Magento, an e-commerce platform known for its ability to handle complex marketplaces? And, which of these two platforms is best for your business?

On this informative episode of the Ecommerce Wizards Podcast, Guillaume Le Tual sits down with Derric Haynie, the Chief E-commerce Technologist at EcommerceTech.io, to discuss the benefits and limitations of Shopify versus Magento. Together, they talk about the target demographics for both platforms, the differences in customization, and the exciting impacts of AI integration. They also dive into which new extensions are going to help your e-commerce business thrive. Tune in for more!

AJ Yager is a serial entrepreneur, speaker, and best-selling author. He is the Co-founder and Chief Growth Officer of Praxis Metrics, a company that helps e-commerce brands increase profits and drive change through data. AJ is also the Founder of Yager Media Group, a direct response digital marketing agency that specializes in conversion optimization, funnel building, and overall traffic conversion.

In addition to this, AJ hosts the DataRich Podcast where he helps companies turn their data into growth. Throughout his career, he has worked with a number of successful organizations and has been featured by Inc. Magazine, CNN, and more.

For growing e-commerce businesses, your data is your best untapped resource. Like a glimpse under the hood of a car, tracking your data can help you solve problems you didn't know you had or optimize functions you hadn't considered before. Because of this, effectively utilizing data can give you that much-needed edge in the competitive online marketplace.

As the Co-founder and Chief Growth Officer of Praxis Metrics, AJYager knows firsthand the power of data for growing and scaling a business. While growing Praxis Metrics, he tracked data that helped him not only improve the lifetime value of his customers, but also boost the overall happiness of his remote team. Now, he's on a mission to help other e-commerce companies utilize their data to transform their businesses.

On this episode of the Ecommerce Wizards Podcast, Guillaume Le Tual interviews AJ Yager, the Co-founder and Chief Growth Officer of Praxis Metrics, about how data can be transformed into profit. They talk about how to use data to scale your business, the importance of tracking lifetime value metrics, and the common pitfalls companies face when tracking data. AJ also breaks down his strategies for building a remote team and culture that thrives from afar. Stay tuned!