ECR Consumerwatch

Have you ever been billed even after you’ve cancelled your Telkom account?

What do you do when you order a phone and when it arrives it’s not the phone you ordered? Wendy Knowler answers all of the questions and more in today's ECR Consumerwatch.

Wendy talks money matters and VAT increases. It might be wise to take a listen to this.

As the listeriosis crisis continues to grip the nation, and more products are being withdrawn from sale, many people have become really paranoid about what they can and can’t eat. And understandably - we are in the throes of what is, after all, the world’s biggest listeriosis outbreak. The latest figures released by the National Institute for Communicable Diseases (NICD) are 978 confirmed cases and 183 deaths. Wendy Knowler reports...

It's International Consumer Rights Day, and this year’s theme is making the digital marketplace fairer for consumers. There’s a particular product, a weight-loss product being sold online in South Africa, that’s huge cause for concern for the medical community right now. More with Consumerwatch's Wendy Knowler here.

This time last week, millions of South Africans were buying and consuming polony and other ready-to-eat cold meats as usual. All that changed on Sunday with the Health Minister’s announcement that the outbreak source was an Enterprise factory. Consumerwatch speaks to someone who got listeriosis and almost didn’t survive it.

Do you know how much you're spending on membership fees for a store account? Are you benefitting at all from the payment? Consumerwatch's Wendy Knowler chats to a Toti resident who has had an account for about 20 years.

Getting an appliance repaired is a leap of faith. In today's Consumerwatch -

Wendy Knowler investigates a case of a Durban couple who sent their freezer in for repairs and the repairers didn't use the right parts they were charging for.

New listeriosis figures released by the National Institute for Communicable Diseases late yesterday paint an even grimmer picture of South Africa’s listeriosis crisis. More with Consumerwatch's Wendy Knowler.

No exit inspection, no rental deposit deduction. The refunding of rental deposits is a massive cause of conflict between tenants and landlords.

With many consumers agreeing to deals over the phone, the recording of that call serves as the proof or “mandate” should the consumer dispute a debit order on their account. In today;s Consumerwatch, Wendy Knowler talks about identifying and disputing an unauthorised debit order...