ECR Consumerwatch

There’s no gentle way to say this, cake lovers - that shimmering, glamorous, brightly coloured glitter has no place on cake icing - it’s plastic and shouldn’t be eaten.

So why would a tenant ask the rental agency to send a maintenance person round to change her lightbulb? Surely she should have expected to pay a call-out fee if she got someone in to do that for her?

So how worried should we be about the Liberty cyber hack? Wendy Knowler wades in on that Hack.

“Outlawing” the plastic straw is a great contribution to global efforts to arrest our single-use plastic habit, but clearly, it shouldn’t end there.

If you go into a search engine and type “Sharks vs Lions game, June 30” or “Disney on Ice, ICC” rather than going to a specific site such as Computicket or Ticketpro, the top result you’re likely to get is Viagogo.

In case you missed last month’s show and because you really can’t afford to know about this newish scam, we’re returning to the issue of the havoc fraudsters are causing by hacking into company’s emails and changing the banking details to their own,Colette Baris wrote to Consumerwatch last week to tell us of her almost-loss at the hands of the email hackers.

Wendy Knowler tackles service providers such as wedding photographers, caterers etc that require a non-refundable deposit up front. Is this allowed? What happens if you need to make a cancellation?

Given what we now know about how the Listeriosis outbreak happened, South Africans are understandably a little jittery about processed food and the conditions under which it's produced. You’d think that food producers would currently be taking complaints about food quality more seriously than usual. Sadly, that wasn’t the experience for a Durban North woman when she purchased the iconic South African product Melrose recently. Here's Wendy Knowler...

There’s both good news and bad news in the Independent Communications Authority of South Africa’s (Icasa) new regulations relating to cellphone data. Wendy and the team dig deeper into the matter.

Lay-by is a consumer-friendly way to buy items should you not have enough cash to buy outright. Wendy Knowler chats to a consumer who was denied his deposit when wanting to retract his lay-by deal.