ECR Consumerwatch

ECR Consumerwatch

By East Coast Radio - Catch UpBusinessLeisure
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ECR Consumerwatch episodes

  • Flight delays: How South African airlines compare
    Anyone who flies regularly has experienced the frustration of flight delays. It can be utterly devastating - missed meetings, weddings, funerals, concerts, and connecting flights. Too often passengers are told 'too little too late', or delayed due to 'operational reasons. They’re told even less about the compensation they’re entitled to, and how to claim it. So in the spirit of knowledge is power, here’s Consumerwatch’s guide to flight delays. ECR Consumerwatch
    12 min
  • The contract that won’t let you go
    No company likes to let a customer go, and in the past, many have come up with policies which make it incredibly difficult for you to cancel. Such as - if you don’t cancel your three-year contract on the very last day of those three years, you will be locked in with us for another three years, unless you pay a massive cancellation penalty. ECR Consumerwatch
    9 min
  • Orange bags: Best you buy your own
    The Orange Bag recycling project started off as a big moment for the city. Durban Solid Waste (DSW) showed the rest of the country’s large municipal waste departments the way by providing a mechanism for residents to separate their waste in their homes, and divert a meaningful percentage of it to recycling plants, so that waste didn’t end up in the landfills. "For now, it's the only way to keep Durban’s Orange Bag recycling project alive", says Consumerwatch’s Wendy Knowler. ECR Consumerwatch
    7 min
  • Adding fuel to the fake fire - Part 2
    Social media gives we consumers a powerful voice; a means to expose how we’ve been wronged by companies; and to warn others of dodgy practices and rip offs. And you’re safe - legally - if what you say publicly is true. Factual, real - not fake. ECR Consumerwatch
    1 min
  • Adding fuel to the fake fire - Part 1
    Social media gives we consumers a powerful voice; a means to expose how we’ve been wronged by companies; and to warn others of dodgy practices and rip offs. And you’re safe - legally - if what you say publicly is true. Factual, real - not fake. ECR Consumerwatch
    1 min

About ECR Consumerwatch

From the publisher's feed

Wendy Knowler is arguably South Africa’s most experienced consumer journalist. She’s helped more consumers over her 20 year career in consumer journalism than she could count. But while known as a…