ECR Consumerwatch

Sparing our landfills requires all of us to re-think, re-use and recycle our packaging choices ECR Consumerwatch

If you don’t know your ESC from your ABS, you could be part of the reason why most of the non-premium cars sold in South Africa don’t have some basic, lifesaving safety features which have been legally compulsory for about six years. ECR Consumerwatch

Last minute holiday cancellations, are you entitled to a refund of what you paid for their four-night stay, which was the full price? ECR Consumerwatch

As anyone who has every worked tables in a restaurant will know, waiters and waitresses are often on the receiving of some pretty unpalatable treatment at the hands of restaurant owners and managers. ECR Consumerwatch

When was the last time you got a phishing email? In my case, that was many, many months ago. ECR Consumerwatch

When a company takes a customer’s money and promises to deliver the goods a few weeks later, and then fails to do so - for many months, refuses to refund them, and then ignores them, they’re asking for trouble. When they do that to enough people, the trouble, when it comes, is big. As in naming and shaming by an Ombudsman. Wendy Knowler has the details in today's ECR Consumerwatch... ECR Consumerwatch

The short-term insurance industry is no doubt bracing itself for a flood of flood-related damage claims from the people of Durban after the monster storm of Monday night and Tuesday. Wendy Knowler asks though, will you be effectively covered? ECR Consumerwatch

Do you value your ID number, employment history, address, relationship status, cellphone number and email address enough to stop people who don’t have a legitimate right to it from accessing it? ECR Consumerwatch

Wendy Knowler discusses the on-the-road fees which are back in the news. But how significant are they? ECR Consumerwatch

The Consumer Protection Act makes us among the most protected consumers in the world, in theory. But rights are worthless if there are no consequences when service providers deny us those rights. For many people, that’s the reality. ECR Consumerwatch