<p>Go back to the future with host Emma Kendrew and EDF's Rich Hughes. Hear how technology enabled EDF's traditional approach to customer service, laying the foundations for their energy transition.</p>

Go back to the future with host Emma Kendrew and EDF's Rich Hughes. Hear how technology enabled EDF's traditional approach to customer service, laying the foundations for their energy transition.

EDF: Electric Customer Service

In just 20 minutes, explore the most exciting innovations and pressing challenges across business, technology, and leadership. Previously known as Walk in the Cloud, Byte Sized brings a new name and host—Accenture's UK, Ireland and Africa Technology Lead, Emma Kendrew. 

Join Emma as she delves into game-changing findings from Accenture research, gleans insights from leading industry brands and unravels stories of reinvention. Subscribe now to dive into the essentials of business and technology leadership - all in the time it takes to enjoy your coffee break!

Business

Technology

In just 20 minutes, explore the most exciting innovations and pressing challenges across business, technology, and leadership. Previously known as Walk in the Cloud, Byte Sized brings a new name and host—Accenture's UK, Ireland and Africa Technology Lead, Emma Kendrew. Join Emma as she delves into game-changing findings from Accenture research, gleans insights from leading industry brands and unravels stories of reinvention. Subscribe now to dive into the essentials of business and technology leadership - all in the time it takes to enjoy your coffee break!

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