In this episode of The Buyer’s World, Hannah Ajikawo chats with Gerry Hill, GM and RVP at Connect and Sell, about prioritising relevance over personalisation to drive better results at the top of the funnel.
Relevance > Personalisation:
Personalisation can feel forced and time-consuming, while relevance scales and speaks directly to shared business challenges.
Focus on what matters to the buyer: saving time, solving problems, and achieving goals. Top-of-Funnel Transformation:
Tools like dialers and AI enhance efficiency by increasing meaningful conversations.
Testing relevant messaging helps refine approaches without overloading reps.
Address issues (current problems), challenges (adapted struggles), and opportunities (future gains).
Deliver concise, relevant messages aligned with buyer pain points.Takeaway: Focus on relevance to build trust, scale outreach, and drive conversations that matter.
Want to improve your revenue flow? Complete the Sales Process Health Check for instant insights.