by Gary Audin

Microsoft Teams is commonly and frequently deployed for Unified Communications and Collaboration (UC&C) applications. You also know that the Teams cloud based service will be integrating with multiple vendors and providers to implement an end-to-end collaboration experience.

The reality is that UC&C technologies and network accesses are composed of multiple vendors and services. This makes it difficult to monitor and maintain a high quality session environment. The negative experiences quickly become costly when workers can’t effectively collaborate with their co-workers, customers, and partners.

This 7 minute EDUbrief, “Delivering UX for Multi-vendor UC Microsoft Teams” with Gary Audin and sponsored by Vyopta, explores the problems when managing UC&C sessions using Teams. This educational EDUbrief covers what Teams does and does not perform in its management portfolio especially the management of other vendors’ products and services. It shows that leveraging insights about your technology, spaces, and users ensures exceptional collaboration experiences.

Vyopta, the sponsor of this EDUbrief, is a leader in digital collaboration user experience management and has helped 40 million people collaborate better. Its Technology and Workspace Insights have helped identify and address over 9 million issues. Hundreds of organizations worldwide spanning 20+ industries use Vyopta to monitor 6 million endpoints and over 20 billion meeting minutes a year.