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Agenda

• Pharmacy First: Five new conditions added to pharmacist prescribing scope.
• Collective Action Paused: BMA pauses escalation to 1 December for contract funding talks.
• AI Regulation & Training: National Commission report release and MHRA call for mandatory GP training.
• AI-Generated Complaints: Addressing administrative burdens and introducing structured patient forms.
• Upcoming Events: Registration links for GP5T-12 and the Best Practice Show.

Pharmacy First Expansions

• Pharmacists can now treat five additional common conditions, including acne and migraines.
• Pulse: Migraines and acne among five more conditions pharmacists can treat
  https://t.co/mnTNfQgonC
• NHS Inform Scotland: Pharmacy First Conditions
  https://www.nhsinform.scot/care-support-and-rights/nhs-services/pharmacy/nhs-pharmacy-first-scotland#conditions_you_can_get_help_for

BMA Collective Action Escalation Paused

• GPC paused action until 1 December to negotiate an extra £50 per patient funding uplift and halt practice list removals.
• Pulse: BMA postpones GP collective action escalation
  https://www.pulsetoday.co.uk/news/breaking-news/bma-postpones-gp-collective-action-escalation-as-it-re-enters-bilateral-contract-talks/

Healthcare AI Regulation & GP Training

• The National Commission published safety framework recommendations, while the MHRA advised mandatory AI training for GPs.
• Pulse: GPs should receive mandatory training on AI tools
  https://www.pulsetoday.co.uk/news/education-and-training/gps-should-receive-mandatory-training-on-ai-tools-mhra-recommends/
• UK Government: National Commission Report (PDF)
  https://assets.publishing.service.gov.uk/media/6aa2662962ec7fe7bedf52b9/Full_National_Commission_Report_-Publication__1.pdf
• GOV.UK: AI Healthcare Regulatory Framework Recommendations
  https://www.gov.uk/government/publications/national-commission-into-the-regulation-of-ai-in-healthcare-recommendations-for-a-future-regulatory-framework/national-commission-into-the-regulation-of-ai-in-healthcare-recommendations-for-a-future-regulatory-framework

Managing AI-Generated Complaints

• LMCs urge patients to avoid AI-generated complaint letters; practices are advised to use structured digital forms with word limits to streamline reviews.
• Pulse: Patients warned against lengthy AI complaints
  https://www.pulsetoday.co.uk/news/technology/patients-warned-against-lengthy-ai-generated-complaints-to-gp-practices/
• Cambridgeshire LMC: Template Resource
  https://cambslmcltd.sharepoint.com/:w:/s/PublicAccessResources2/IQD8-AXae2I1TaIPxFY3nfSyAZDoMEBt7nTdHh4oHMZ7luQ?rtime=YgZsxuoU30g
• PHSO: AI Prompts for Complaints
  https://www.ombudsman.org.uk/making-complaint/complain-us-getting-started/filling-our-complaint-form/useful-prompts-artificial-intelligence-ai-tools-help-your-complaint?utm_source=chatgpt.com
• Care Management Matters: AI Complaints Guidance
  https://www.caremanagementmatters.co.uk/blog/ai-generated-complaints-and-how-to-deal-with-them/

Events

• GP5T-12 GP Trainers Conference: https://events.ringcentral.com/events/gp5t12/registration
• Best Practice Birmingham: https://www.bestpracticeshow.co.uk/birmingham

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**eGPlearning Update: RCGP Open Letter, Tech Registries, and System Reform**

In this episode, we break down the latest macro shifts hitting primary care—from national policy posturing and contract negotiations to digital health transparency and supply chain disruptions.

**Key Topics Covered**

* **The RCGP Open Letter:** Analyzing the College’s 5 commitments, the urgent call to protect relational continuity, and whether the letter actually goes far enough to safeguard the partnership model and GP professional integrity.
* **Funding and Structural Reform:** Why matching ambition with investment requires overhauling outdated mechanisms like the Carr-Hill formula, contrasting policy rhetoric with front-line clinical leadership perspectives, and asking whether NHS decision-making can ever genuinely be depoliticized.
* **Neighbourhood Care & Clinical Leadership:** Placing properly resourced general practice at the heart of integrated neighbourhood teams without letting top-down restructuring dilute autonomy.
* **The 6B NHS Tech Registry:** A look at the crowd-sourced/FOI-driven health tech registry—why independent transparency exists, why central NHS systems fail to provide it, and how social validation shapes clinical procurement.
* **Drug Shortages:** The ongoing operational reality and clinical risk of supply chain instability in day-to-day practice.

---

**Links & Resources Mentioned**

* **RCGP Open Letter for a Stronger NHS:** [https://www.rcgp.org.uk/getmedia/39a9c5ae-c41b-4c89-84f0-1f8c7fe6a6f4/Open-Letter-for-a-Stronger-NHS-formatted.pdf](https://www.rcgp.org.uk/getmedia/39a9c5ae-c41b-4c89-84f0-1f8c7fe6a6f4/Open-Letter-for-a-Stronger-NHS-formatted.pdf)
* **6B NHS Tech Registry:** [https://nhs-tech.6b.health/](https://nhs-tech.6b.health/)
* **GP5T12 Conference Registration:** [https://events.ringcentral.com/events/gp5t12/registration](https://events.ringcentral.com/events/gp5t12/registration)

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Unpacking the GP Patient Survey 2026: Methodology, Insights & Actionable Takeaways

In this episode, we break down the newly released GP Patient Survey 2026 for England. We take a close look behind the headline numbers to examine the survey’s methodology, analyze what the results actually mean for general practice, and share practical ways you can leverage these insights within your own practice.

What We Cover
- Beyond the Headlines: Addressing the "lazy" media narratives around GP performance versus the real data published by NHS England and Ipsos on July 9, 2026 (based on ~654,000 patient responses collected between January and April 2026).

- Key Findings: Continuous improvements in patient satisfaction and digital access across the country.

- Understanding the Methodology: How data is collected. Sampling techniques. Response rates and statistical validity

- Putting the Results to Work for Your Practice:
Navigating the official portal to look up your practice
Benchmarking against your Integrated Care Board (ICB) and neighbouring practices. Exporting data to Excel and generating presentation-ready infographic slides

- Why Are Scores Improving?
The hard work of primary care teams
The impact of Primary Care Network (PCN) funding and expanded role flexibility (including GP and nurse support alongside physios, pharmacists, and personalized care teams)

Resources & Links Mentioned
GP Patient Survey Official Portal:
https://gp-patient.co.uk/
GP Patient Survey 2026 Methodology & Technical Annex:
https://gp-patient.co.uk/technical-annex-introduction-2026
Media Article Discussed:
https://www.mirror.co.uk/news/health/gp-doctor-general-practice-survey-37413432

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In this episode, we break down the latest news affecting primary care and general practice in the UK. We cover the appointment of the new Health & Social Care Secretary, updates on BMA collective action steps for August, calls from grassroots GP groups, and newly released official guidance on Ambient Voice Technology (AVT).

🔑 Key Topics & Links Mentioned

1. New Health & Social Care Secretary: Yvette Cooper

• Yvette Cooper becomes the 9th Health Secretary in just over 5 years, replacing James Murray.
• Background: MP for Pontefract, Castleford & Knottingley since 1997. Previous cabinet roles include Home Secretary, Chief Secretary to the Treasury, and Work & Pensions Secretary.
• Discussion: What does this appointment mean for social care, major reform follow-through, and the relationship reset with new GPC Chair Dr Clare Bannon?
• 🔗 Pulse Today Article
• 🔗 Voting Record on Health (TheyWorkForYou)

2. Grassroots GPs Urge Focus on Family Doctor Model

• Rebuild General Practice and DAUK urge the new administration to ensure "neighborhood health" is built on strong, resourced local practices.
• 🔗 Pulse Today Coverage

3. BMA GP Collective Action Update

• No further escalation of action is planned for August, but practices are encouraged to participate in public-facing activism:
  • Patient Petition: Encourage patients to sign the petition protecting family GP services.
  • MP Action Tool: Write to your MP using practice-specific data regarding contract pressures.
• 🔗 Sign/Share the Petition
• 🔗 BMA MP Writing Tool & Spreadsheet
• 🔗 Pulse Today Article

4. Ambient Voice Technology (AVT) Guidance

• New guidance published on AVT-enabled products in general practice.
• We dive into key questions: Can you start using AVT now? What governance is required? When is an AVT considered a medical device vs a administrative tool?
• 🔗 Gov.uk AVT Guidance Document

5. Reminder: Neighborhood Contract Consultation

• Don't forget to submit your feedback on the proposed MNP and SNP contracting models.
• 🔗 NHS England Consultation Overview
• 🔗 Watch our previous deep-dive episode on YouTube

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Find out more about GP Triage here: https://www.gptriage.com/

Join DrGandalf and the team from GP Triage to learn how they have a smart AI triage and booking tool for General Practice

00:00 Meet GP Triage team
01:30 What GP Triage does
07:54 Bespoke Creation around you
09:22 Data Governance
12:05 Integration
12:30 Cost
13:05 GP Triage patient View
17:30 GP Triage Practice view
20:08 DrGandalf Summary
20:40 Onboarding
23:10 Skills matrix and setup
24:55 Patient allocations
25:50 GP Triage System Integration
27:55 Support and training
29:30 Data Governance of GP Triage
31:04 Cost of GP Triage
32:30 Bold Claim of GP Triage!
33:18 Viewer Questions
36:28 Complex patient bookings
37:20 a USP of GP Triage
39:00 Patient experience
42:40 GP Triage automated booking and mapping
44:26 More granular questions
45:35 Non-digital patients
48:55 Spoilers from GP Triage
50:14 Contact GP Triage
50:25 Time saved with GP Triage

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Fill in this form on MNP and SNPs : https://www.engage.england.nhs.uk/con...

00:00 Back from a break
01:49 MNP and SNP contracts
05:20 Contract details
14:27 MNP - Multi-Neighbourhood Provider Contracts
25:20 SNP - Single Neighbourhood Provider Contracts
32:30 PCNs change to SNPs
37:45 Commissioning other services
39:26 GP Share your views on new contracts
42:20 Comments
43:25 Our views on new contracts
46:30 Dr Clare Bannon New GPC chair
49:50 New GPC chair agenda
01:00:30 AVT procurement
01:03:01 Summary


A consultation on proposed Multi-Neighbourhood Provider (MNP) and Single Neighbourhood Provider (SNP) contracting models to support neighbourhood health services

https://www.engage.england.nhs.uk/con...


The new GPC chair is asking a question few GP leaders have dared to ask
https://www.pulsetoday.co.uk/views/ed...

Midlands leads the way on ambient voice technology
https://www.england.nhs.uk/midlands/2...

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Andy flies solo to dive into what is arguably the most critical and headline-grabbing issue in general practice right now. Following the imposed contract in April, collective action is already underway—but the conversation has rapidly shifted. We are now seeing serious high-level discussions, BMA ballots, and even parliamentary motions exploring a "Plan B": a move toward a means-tested, subscription-based private GP model reminiscent of NHS dentistry.

Andy breaks down how we got here, the shifting appetite for private work among GPs, and what this means for the future of the profession and patient access.

⏱️ Timeline & Episode Markers

• 00:00 – Welcome & Intro: Andy solo update.
• 01:15 – The Backstory: The imposed April contract and why the profession rejected it.
• 03:00 – Collective Action So Far: Data Sharing Agreements (DSAs) and medicine optimisation software.
• 04:45 – The Rise of "Plan B": The LMC Conference vote and the GPDF funding resolutions.
• 07:20 – The Upcoming BMA Plan B Ballot: What a "subscription-based" GP service could look like.
• 09:40 – Parliamentary Traction: The Early Day Motion (EDM) and the DHSC's response.
• 11:15 – Data Check: Just how many GPs are looking to scale up private work? (The Wesleyan Poll).
• 13:30 – Andy’s Reflections: How the BMA using private care as a bargaining chip marks a massive generational shift.

🔗 Resources & Links Mentioned

• Pulse Article: UK GP leaders vote to explore dentist model outside the NHS
• Pulse Article: Proposal to cut BMA GP committee funding voted down
• Pulse Article: General practice 'Plan B' ballot will be open to all GPs
• UK Parliament: Early Day Motion 66054: General Practice Funding and Model
• Pulse Article: Two-thirds of GPs likely to increase private work due to imposed contract

💬 What are your thoughts on "Plan B"? Are you considering increasing your private portfolio, or do you feel we must protect the core NHS model at all costs? Let us know in the comments or tweet us at @eGPlearning.

Don't forget to subscribe and leave a review if you found this solo update valuable!

Join Dr Mike as he shares how to get started and fly using EMIS to make your life easier with this clinical system

bit.ly/EMIScourse

Contact us and share your opinion

Andy flies solo to dive into what is arguably the most critical and headline-grabbing issue in general practice right now. Following the imposed contract in April, collective action is already underway—but the conversation has rapidly shifted. We are now seeing serious high-level discussions, BMA ballots, and even parliamentary motions exploring a "Plan B": a move toward a means-tested, subscription-based private GP model reminiscent of NHS dentistry.

Andy breaks down how we got here, the shifting appetite for private work among GPs, and what this means for the future of the profession and patient access.

⏱️ Timeline & Episode Markers
00:00 – Welcome & Intro: Andy solo update.
01:15 – The Backstory: The imposed April contract and why the profession rejected it.
03:00 – Collective Action So Far: Data Sharing Agreements (DSAs) and medicine optimisation software.
04:45 – The Rise of "Plan B": The LMC Conference vote and the GPDF funding resolutions.
07:20 – The Upcoming BMA Plan B Ballot: What a "subscription-based" GP service could look like.
09:40 – Parliamentary Traction: The Early Day Motion (EDM) and the DHSC's response.
11:15 – Data Check: Just how many GPs are looking to scale up private work? (The Wesleyan Poll).
13:30 – Andy’s Reflections: How the BMA using private care as a bargaining chip marks a massive generational shift.

💬 What are your thoughts on "Plan B"? Are you considering increasing your private portfolio, or do you feel we must protect the core NHS model at all costs? Let us know in the comments or tweet us at @eGPlearning.
Don't forget to subscribe and leave a review if you found this solo update valuable!


Watch This Next ➡️

Subscribe to our Podcast: https://link.chtbl.com/egplearning

Register for EPIC: https://bit.ly/EPICapply

Ways to Work with Us: contact me:   / dr-hussain-gandhi 

Connect with me: https://bit.ly/m/eGPlearning

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Disclaimer: Some links may contain affiliate links to help support eGPlearning see our disclaimer at https://egplearning.co.uk/contact/dis...

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See how GP Automate can help clear your pathology inbox: https://www.gpautomate.com

00:00 Meet GP Automate Team
02:10 Admin Challenges
04:34 Practice processes
06:30 Result filing experience
10:00 GP admin conundrum
11:30 GP Automate in action
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13:30 Lab report certainty
15:48 Hidden GP Path result costs
17:03 Practice configurations and protocols
19:30 Automating your QoF and LES outcomes
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25:50 Automating 80+ abnormal  GP results
29:35 What GP automate doesnt do
30:10 When GP results are normal but not normal
32:00 GP Automate Clinical Safety
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40:05 GP Automate Case examples
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46:25 What is a result?
48:15 GP Automate cost
51:20 GP automate what is next
53:08 Practice impact with GP automate
55:20 Contact GP Automate free trial
56:50 GP Automate onboarding
58:20 Data Governance
59:50 More questions




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GP partners. Your lab inbox — how much of your week does it eat? Five
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Stop. There is a legal way to automate abnormal results now. Not normal — abnormals.
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In this episode…

• GP Collective Action Month 2 - Medication Optimisation Software
• A “hyper focus” on GP access at the expense of frailty management is discussed at the Public Accounts Committee at Westminster
• GPCE Committee funding at risk as GPDF debate motion to cease funding in favour of an alternative  way to secure a “Plan B” dentistry like model for General Practice

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