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Empathy, defined by entrepreneur Joey Pomerenke as “The feeling that you understand and share another person’s experiences and emotions; and the ability to share someone else’s feelings,” isn’t always the first thing people think about when they consider business skills, “Empathy should be embedded into the entire organization,” writes Belinda Parmar in the Harvard Business Review.
Treat your employees with Empathy & Compassion where they will treat your customers in the same way. Your customers experience with your organization will bring them back or else they will go towards your competitors. Yes Empathy & Compassion will be next magical potion for the growth of your business. Sandra Thompson :Founder of Ei Evolution -UK Checks in to the café & shares some great insights & experiences on Building customer Experiences with Empathy. She goes on to say how Emotional Intelligence can be great tool to bring about empathy in business. a leader play vital role in bringing Empathy in to organization. Sandra Shares key Things for us to build Empathy
1. You don’t have to believe what you think
2. Always think as Just Like me they are also Human when you look at other people ,
3. We all are connected & consider the ripple effect.
When we say about empathy there are 3 stages of it, to know more about it Press that Play Button & check in to the café to listen to the full episode & for some great tips.
Grab the special offer Ei café with Azeem Podcast Listeners For Ei Evolutions Summit.
If you’re interested in learning more about the psychology, behavioral science and neuroscience behind employee experience, remote experience and customer experience? And if you are looking to explore how we can bring more empathy and emotional intelligence into these fields? Then this event is for you,
The Ei Evolution Summit+ is a one of a kind 5 month-long online event.
Our Summit days in October includes speakers like Dr. Daniel Goleman and Dr. Lisa Feldman Barrett. Yes, the global icons for emotional intelligence and emotion are part of the Ei Evolution Summit.
you don’t have to wait until October to learn more because we have organized a five-month warm up, we’re calling the Ei Learning Lounge. That’s five months of workshops, talks, fireside chats and panel interviews.
On top of all this, the content from the 5-month program is on-demand so you can choose to watch it live and participate or you can watch the recording at a time of your convenience through their online platform.
So here is a special Offer for all the listeners of Ei Café with Azeem Podcast, you will get 25% off when you use the Code 25OFFSRI( All in Capitals) when you are registering for the summit. So log on to https://register.eievolutionsummit.com/ei-summit and enter that code.
Humor is the great thing, the saving thing after all. The minute it crops up, all our harnesses yield, all our irritations, and resentments flit away, and a sunny spirit takes their place- Mark Twaain"
Bring Humor & laughter will create more engagement in workplace. Involving humor in your workplace culture helps you be more effective with your fellow human beings and increase happiness at work. Humor has also been identified as a communication tool that, when used effectively, can prevent burnout and create a resilience to stress. More importantly it helps you to become more emotionally intelligent individual.
Vandad Pourbahrami, - Chief Operating Officer of Humor That Works shares the important of having humor at work & how it can be inculcated in the organizational culture. more importantly it has numerous benefits & this can be taught as a Life skill & a leadership skill. Press that play button & check in to the café to listen to the insights & tips which Vandad shared.
Complex problem-solving, critical thinking, coordinating well with others, and resolving conflict are all skills deemed commanding in this so-called “Fourth Industrial Revolution,” a term to describe the economic impact of big data, artificial intelligence, and robotics. Association leaders who expect their organizations to grow and thrive have a responsibility to foster these attributes in their employees. The key attribute behind all of these skills is emotional intelligence—the contrast of artificial intelligence. These are important skills to master in all career levels.
Emma Lloyd- Head of Experience at MB People- UK checked in to the café to share here experiences & insights, why EI is one of the most searched word in the corporate world. Emma states that "Human being need to be more connected than ever before. Small act of kindness, Gratitude, smile, empathy will enable to build that connection". Press that Play button & check in to the café to explore why you need to develop EI in the Era of 4th Industrial revolution.
For those who are not elite athletes, it is hard to understand quite how punishing the experience of a ‘near miss’ can be. Reaching the very top level of performance requires an immense mental effort, and when you care that much about winning, losing feels like cruel punishment. But top athletes – and, it turns out, many others – have a way of turning pain into rocket fuel. The defeat becomes a reason to push themselves even further the next time. Don Singe- Head of Performance Manly Sea Eagles National Rugby League club, shares his personal experiences on making a strong comebacks from the biggest setback. Donny further states there 3 main component to develop a winning mindset. 1. Self awareness 2. Physical fitness 3. mental fitness. Further he goes on stating that Building strong Connection, effectively Communicate, be Consistent in what you do & provide feedback to make greatest comeback from your biggest setbacks. Build your self-awareness, seek understanding of your strength & weakness to develop a winning mindset. Check in to the café by pressing that play button & listen to Donny as he shares some great tips & techniques on this segment, especially how can a corporate learn from an athlete to Win from the biggest set backs.
Each person has a heart dream, a unique drive to make a contribution and fulfill a purpose. Discovering your passion, and dedicating yourself to pursuing it, can make a big difference in your happiness, self-motivation, and achievement. When all the pieces fit together, combining your passion with your strengths, you can achieve things you never imagined. It is entirely possible to reinvent yourself, even changing careers at any age. Dr. Dinesh Palipana- Queensland Australian of the Year for 2021 &Resident medical officer at the Gold Coast University Hospital, who is very well known for his ground breaking achievements checked in to the café to share his story of living the passion. Him being a Law graduate & then turning in to medical was great example of pursing your passion do not have any age limitation. Dr. Dinesh States, " Give back to the people & the community who helped you to pursue your passion. More importantly pave the path to the rest of the people who is in search of their passion". He is an inspiration. to listen to Dr. Dinesh experiences, check in to the café by pressing that play button.
While it may not feel like it in the moment, a little bit of discomfort goes a long way in terms of personal development. Sure, no one likes feeling uncomfortable, but it’s a big part of improving your performance, creativity and learning in the long run. Framing your mindset is key to grow which will have the right attitude to get Uncomfortable. In this Episode we talk about Building confidence to get uncomfortable. There are lot of people who have fear of Public speaking, fear of failure on a new assignment these are the trigger points which you need to watch out for.
Getting uncomfortable is really vital if you want to grow. Being comfortable in what you do will make stay in the same place. You need to thrive by getting uncomfortable, focus on your goals, make that small changes or tiny tweaks on your daily routine to build confidence to get uncomfortable. That’s end of Awesome conversation with Caroline Benedet, I believe this dialogue was very beneficial to boost your confidence. Carrie (Caroline) Benedet- A human centered coach, Ei Specialist & Founder of Global Leaders Thrive check in to the Café from Australia & shares her insights, experiences and some valuable tips to get Uncomfortable. Press that Play button and check in to the café
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When individuals work together openly, processes and goals become more aligned, leading the group towards a higher success rate of achieving a common goal. Collaboration spurs creativity, improves productivity, and increases employee satisfaction. Your behavioral intelligence is vital to collaborate more.
Your Emotions influences your behaviours. And your behaviors becomes your habit. Build your understanding of others behaviors to collaborate more effectively. Jay Johnson- CEO of COEUS creative Group, believes that behavior is the core of all success and failure. when people and organizations become successful when they improve their behavioral intelligence. Press that play button to check in to the café & listen to tips & technique to increase your behavioral intelligence
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