I must correct a previous episode, I mentioned how impressed with how my daughter Scarlet connected with a grieving family during a loss of a child. Previously I quoted her wrong and although it may seem like a small detail, changing the tense of the words reveals the empathy she had with the family.

Be with your clients, understand where they are, empathize.

If you are going to be accused of something, be accused of being over prepared - Use every moment of every day wisely whether working, playing or resting. Do it all deliberately and intentionally.

Who we are is much more than what we Do.  What’s even better than me being great? … me having the resolve and insights to encourage others to their own greatness.  If I can somehow contribute to you being better than me, WE WIN!

Over 15 years ago, a mentor friend of mine showed me his daily affirmation and encouraged me to write on of my own.  Hear what I have been confessing to myself for many years.

Ornery - You’re not ornery, you just have a lot of energy. - G. Sonnenberg

Florence - sometimes gets the label at home of being impatient and sassy - Irony - what she may often feel seen for in the midst of 4 kids is motivated by what she is known for.

Florence’s labels - Creative, Courageous, Safe, Confident, Helper, Loving, joyful, Flourishing, Builder, Generous.

Sassy -She sees the greater good (confident, trying to help, trying to give generously),

Impatient - knows what is really happening (confident, courageous, builder and flourishing)

What are you known for?  What are you seen for?

More importantly, how can you help translate some of the ‘not so savory’ behaviors of others to a positive intention?