The ideal work environment doesn't exist. It's a myth. The best we can do is create a place where we can focus, collaborate, and get the support and accountability we need to succeed.

Do you want to own your own business? Do you want to be in control, take charge and be able to do what you want to do, how you want to do?

There's a big difference between working in your business and working on your business. Let's look at the difference between the two and how you can truly own your business instead of just owning your job.

Have you ever wondered what your clients need from you? Does the idea of giving your customers what they want sound good, but you struggle to figure out what it is, much less, how to give it to them?

One of the great things about buying from a small business is the personal touch - the feeling that you're dealing with a real person instead of a large, impersonal corporation. One of the best things about owning a small business is the ability to provide that personal touch and an excellent experience to everyone who walks through your door.

But how do we give our customers the personal touch they want while building a system that can scale as our business grows?

Time is the most valuable resource we have. As a business owner, it's important to focus on doing things that help build your business like helping customers, acquiring new ones, and doing the day-to-day tasks that move things forward.

But there are certain things you should automate in your business. There are basic tasks that don't add value to your clients and take time off of the clock for you and your team. I want to show you 4 things you can automate in your business that will save you time and money and will provide a smooth customer experience.

Streamlining and automation aren't about making your business less personal. They're to help you offload repetitive tasks so you can focus on the things that need your personal attention and to allow you to do the things only you can do. 

Whenever I evaluate an automation tool and whether or not I should use it in my business I look at a few key things:

1. Ease of Use
2. Customer Experience
3. Mobile Friendliness

My priority is that customer experience doesn't suffer and the amount of time saved is significant enough to save. For example, if automating a task only shaves a few seconds off of my day, it's probably not worth the hassle.

Scheduling

Lead Generation

Lead Scoring

Follow-Up

Why You Should Think About Automation

hat do you automate in your business? What did I miss? What are your thoughts about automation and creating systems?