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In this episode I speak with Emely Buyck, former Head of Service Design for Proximus in Belgium. We speak about the evolution of service design internally, the pitfalls and the pieces that worked for Emely. We chat about life after Proximus and where to next - and how they are applying a service design approach to their own life and career. 

It’s a fun episode and think you’ll enjoy it!

• https://www.linkedin.com/in/emelybuyck/

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