In this episode we learn from Cristóbal Mena expert in Resilience, Climate Change Adaptation, Government & Business Continuity, Governance, Risk, Sustainability, Crisis Management & Consultancy and Dr Craig Hansen, UARD. Cristóbal has worked for more than ten years in government and business continuity planning, crisis management, international development, policy-making, emergency management, and corporate social responsibility. This experience made Cristóbal work in Central Asia, Europe, Latin America, and the Caribbean in international organisations such as The World Bank, private companies and NGO's giving him a chance to connect with different contexts and cultures. Nowadays, Cristóbal is leading the implementation of the National Policy for Disaster Risk Reduction 2020-2030 on all sectors -public, private, academia, and NGO's- and fostering an innovation culture within the Chilean National Emergency Office (ONEMI). Our objective is to have a more agile, trusted and knowledgable organisation through a digital transformation for data-driven decision making and evidence-based policy, coupled with robust continuity planning. Outside work, Cristóbal has served for more than sixteen years as a volunteer firefighter, having the opportunity to act as Training Officer, Lieutenant and member of the USAR Team that responded to the Haiti and Chile Earthquakes in 2010. He is also a member of the Climate Reality Leadership Corps to raise awareness and influence public opinion on climate action.