Emotion At Work

In this episode, Phil talks about boundaries, identities and different approaches to life. His guest is

Ted Talk by Taiye Selasi – Don’t ask where I’m from, ask where I’m local -

Jeremy Clarkson and Megham Markle - https://www.usmagazine.com/celebrity-news/pictures/jeremy-clarkson-slammed-for-meghan-markle-comments-what-to-know/

Jia Wang PH.D. - Workplace Incivility: The Silent Epidemic - https://www.youtube.com/watch?v=X91ZElURMtA

Angela Day – MOSL - https://mosl.co.uk/about/mosl-team/19-angela-day

This episode of the Emotion at Work podcast looks at two different topics: boundaries and burnout. My guest in this episode, Kelly Swingler, is a coach, keynote speaker and author who has an array of experience in both topics which have an important role in our overall wellbeing.

Kelly discusses her own personal experience of moving towards burnout, outlines how this had manifested itself in her daily habits and routines, and talks of how this led her to start her own business. Kelly also shares and discusses the available research centred on the impact of burnout on women in the workplace.

References and links:

The packing bags mentioned by Kelly (who says to use them by rolling and flattening!):  https://nordace.com/en/product/nordace-siena-compression-packing-cube/

Deloitte Women at Work report: https://www2.deloitte.com/global/en/pages/about-deloitte/articles/women-at-work-global-outlook.html

McKinsey Report: https://www.mckinsey.com/~/media/mckinsey/business%20functions/people%20and%20organizational%20performance/our%20insights/women%20matter/women_matter_oct2008_english.pdf

Burnout podcast episode mentioned by Kelly: https://brenebrown.com/podcast/brene-with-emily-and-amelia-nagoski-on-burnout-and-how-to-complete-the-stress-cycle/

Book mentioned by Kelly: https://www.amazon.co.uk/Burnout-Solve-Your-Stress-Cycle/dp/1785042092/ref=asc_df_1785042092/?tag=googshopuk-21&linkCode=df0&hvadid=411246918865&hvpos=&hvnetw=g&hvrand=13366914573765310502&hvpone=&hvptwo=&hvqmt=&hvdev=c&hvdvcmdl=&hvlocint=&hvlocphy=1006886&hvtargid=pla-862463984579&psc=1&th=1&psc=1&tag=&ref=&adgrpid=94876264008&hvpone=&hvptwo=&hvadid=411246918865&hvpos=&hvnetw=g&hvrand=13366914573765310502&hvqmt=&hvdev=c&hvdvcmdl=&hvlocint=&hvlocphy=1006886&hvtargid=pla-862463984579

Kelly’s book ‘Mind the Gap’: https://www.kellyswingler.com/mindthegap

In this episode, looking at what can be defined as a sub-category of impression management, Phil turns to inspect the role of self presentation.

As noted in the episode, impression management and self presentation is “a goal-directed, conscious or unconscious attempt to influence the perceptions of others about a person, object, or event by regulating and controlling information in social interaction.”

In the workplace, being able to understand the way that someone is looking to present themselves, and then deducing what their goal may be in presenting themselves this way, can support us in how we build relationships and communicate.

To demonstrate this process, Phil revisits the data set used both in episode 54 and our recent piece of analysis: ‘“Smoking ruin”: failure or hard work? Analysing a real-life example of how people negotiate meaning in context.’ This data set is from Matt Hancock’s interview on Good Morning Britain on the one-year anniversary of the first COVID-19 lockdown.

Works mentioned:

‘“Smoking ruin”: failure or hard work? Analysing a real-life example of how people negotiate meaning in context’: https://community.emotionatwork.co.uk/folders/31

Impression Management in the Workplace: Research, Theory and Practice by Andrew J. DuBrin: https://www.waterstones.com/book/impression-management-in-the-workplace/andrew-j-dubrin/9780415871730

Erving Goffman and framing: https://www.amazon.co.uk/Frame-Analysis-Essay-Organization-Experience/dp/093035091X

In this episode, I interview Krystal Wilkinson who is a researcher, practitioner, and senior lecturer at the Manchester Metropolitan University

Krystal joins me to discuss flexible working; a very topical and relevant practice which surrounds the present landscape of work. Krystal is keen to challenge the narrative that often sits around flexible working and the preconceived perceptions that many organisations and individual’s hold towards who should be eligible. We look at some of the normative assumptions in organisations around who qualifies for flexible-working, before discussing some of the work-life challenges and dilemmas which are identified and discussed in Krystal’s research.

Your resources for this episode:

Work-life challenges and dilemmas paper: https://journals.sagepub.com/doi/full/10.1177/0950017016677942

Perceptions of fairness paper: https://onlinelibrary.wiley.com/doi/full/10.1111/1748-8583.12181

Perinatal mental health & ‘rhythm intelligent managers’: https://onlinelibrary.wiley.com/doi/full/10.1111/1748-8583.12434

The short blog for CIPD Manchester: https://cipdmanchester.com/2022/01/04/the-potential-of-rhythm-intelligence/

Rouse et al. (2021) – where ‘rhythm intelligence’ came from: https://journals.sagepub.com/doi/full/10.1177/0266242620984739

Gatrell’s (2011) paper on secrecy, silence and supraperformance: https://onlinelibrary.wiley.com/doi/full/10.1111/j.1468-0432.2009.00485.x

Behson (forthcoming) book on ‘whole person workplace’: https://www.scottbehson.com/the-whole-person-workplace

If you want to get in touch with Krystal Wilkinson:

Krystal’s LinkedIn: https://www.linkedin.com/in/krystal-wilkinson-0650687a/

Twitter: @DrKrysWilkinson

Krystal’s Email: [email protected]

Learn more about Emotion at Work: https://www.emotionatwork.co.uk

Connect with Phil: https://www.linkedin.com/in/phil-willcox-02013425/

Join the Emotion at Work Community: https://community.emotionatwork.co.uk/signup

We are very excited to be publishing our latest piece of research into Emotional Wellbeing in the workplace. 

In our latest research we wanted to find out, from people like you, what are the variables that impact key wellbeing outcomes of the extents to which people:

1. Find pleasure in their work

This podcast starts to dive into the detail of our findings which unveil the relationships between these outcomes and the variables we assessed. Where are the overlaps and correlations and where do the findings diverge?

If you want to access the report findings in detail please register here

https://mailchi.mp/emotionatwork/emotional-wellbeing-report

If you want to join the webinar that Phil mentions, you can do that here

https://mailchi.mp/emotionatwork/mailing-list

COVID-19 has changed the landscape of work for many people and organisations. Shifting processes and leading teams in a hybrid way and/or a remote way has brought with it a myriad of challenges and considerations for people professionals and those in leadership positions.

In this episode, Phil is joined by Sumit Gupta who is a leadership coach and entrepreneur. Phil and Sumit discuss the role of creating a trustworthy culture through effective leadership, particularly in a hybrid and remote setting, which allows individuals to feel psychologically safe and can help them eliminate the need to wear a mask at work and conceal their true emotion(s).

The three attributes Sumit suggests help create this environment in a hybrid/remote setting, and those which are subsequently covered throughout this conversation, are:

1. Approach this style of leadership as new or different as opposed to difficult or challenging

All these components are discussed in detail throughout the episode before Sumit and Phil look to some of the potential myths which sit around leadership.

To find out more about Sumit:

LinkedIn: https://www.linkedin.com/in/sumit4all/

Email:  [email protected]

Website: https://www.deployyourself.com/

Links and references to the research and resources discussed in this episode are below:

Book: Conscious Business by Fred Kofman: https://www.waterstones.com/book/conscious-business/fred-kofman//9781622032020

Book: Conscious Capitalism by John Mackey: https://www.amazon.co.uk/Conscious-Capitalism-New-Preface-Authors/dp/1625271751

The Institute for Generative Leadership: https://generateleadership.com/building-your-leadership-muscle-program/

Join the Emotion at Work Community for FREE here: https://community.emotionatwork.co.uk/ 

Follow us on Instagram for exclusive Podcast updates: https://www.instagram.com/emotionatworkpodcast/ 

Learn more about Emotion at Work through our website: https://www.emotionatwork.co.uk 

Connect with Phil on LinkedIn: https://www.linkedin.com/in/phil-willcox-02013425 

The keen eared listeners out there will realise that this is actually episode 54 not 55.  Sorry!!

Here is a link to the data set that we are analysing:

https://youtu.be/fGEUKQroPK0

Here is a link to the Co-operative Principle that I mention at around 5 minutes:

https://en.wikipedia.org/wiki/Cooperative_principle

Here is a link to the community where you can register for FREE to access the full report

https://community.emotionatwork.co.uk/signup

Here is a link to the podcast episode I mention at around 17 minutes on Impoliteness and Banter:

https://emotionatwork.podbean.com/e/episode-29-emotion-at-work-in-banter-impoliteness-and-power/

During this episode Phil is joined by Cody Porter, who’s research involves information elicitation and how this aids deception detection.  Phil and Cody discuss the role that deception plays in the workplace, from exaggeration and minimisation in job interviews (or on a CV), to corporate fraud and day-to-day lies and omissions. 

There’s no Pinocchio’s nose when it comes to detecting deceit.  They examine strategies to make life easier for truth tellers, harder for liars and help differentiate between the two. 

Cody has recently successfully defended her ‘viva’, which, “is an oral test during which a PhD candidate defends their PhD thesis in front of a panel of examiners” and is now embarking on a new role as a Senior Lecturer at the University of the West of England.

The interview kicks off with Cody giving working definitions of “Deception” and “Truth”, how her research can/is helpful in the workplace and discussing what AIM techniques are.  Towards the end of the podcast listen to Cody give advice to help you be effective in interviews or conversations where deception may play a part.

To find out more about Cody you can find her on LinkedIn: https://uk.linkedin.com/in/cody-porter-469825109 or Twitter on @Cody_N_Porter.

Links and references to the key areas and ideas discussed are below:

DePaulo, B. M., Lindsay, J. J., Malone, B. E., Muhlenbruck, L., Charlton, K., & Cooper, H. (2003). Cues to deception. Psychological bulletin, 129(1), 74.

Harvey, A. C., Vrij, A., Hope, L., Leal, S., & Mann, S. (2017). A stability bias effect among deceivers. Law and human behavior, 41(6), 519.

Porter, C. N., Morrison, E., Fitzgerald, R. J., Taylor, R., & Harvey, A. C. (2020). Lie-detection by Strategy Manipulation: Developing an Asymmetric Information Management (AIM) Technique. Journal of Applied Research in Memory and Cognition, 9(2), 232-241.

Vrij, A. (2008). Detecting lies and deceit: Pitfalls and opportunities. John Wiley & Sons.

Join the Emotion at Work Community for FREE here at https://community.emotionatwork.co.uk/

Follow us on Instagram for exclusive Podcast updates! https://www.instagram.com/emotionatworkpodcast/

Learn more about Emotion at Work: https://www.emotionatwork.co.uk

Connect with Phil: https://www.linkedin.com/in/phil-willcox-02013425

How we think or feel about ourselves and how we want others to feel about us can be manifested in the way that we look.  Some aspects about how we look, for example how we style our clothes, hair or accessories are within our control.  Other aspects, for example, our height or the shape of our skeleton, the size of our feet or hands are aspects about which we cannot control (without clinical intervention).  

Body difference and physical appearance are two areas that my guest, Denise Sanderson has trained in and is an advocate for as you will hear in this episode.  Denise is someone that I hugely value in the HR world and she often gets me thinking and so it was a great opportunity to get her on to the podcast.  

Some of the things that Denise shares that really got me thinking include:

• Is body difference and how someone looks a detriment to their chances of securing jobs or promotion?

We go onto discussing how our physical appearance(s) shape how we (and others) feel about ourselves and how we feel about others.  

What I really enjoyed about this podcast is the natural discussion we had and it made me think about things that I had not considered before.  I found Denise to be really engaging and here is a large amount of research and evidence that informs her thinking (and is shared below). 

Your links and references to the key areas and ideas we discussed are below:

Changing the Perfect Picture: an inquiry into body image, Women & Equalities Commision - https://committees.parliament.uk/work/226/changing-the-perfect-picture-an-inquiry-into-body-image/publications/

https://www.uwe.ac.uk/research/centres-and-groups/appearance (Didn’t quote this org, but should have)

Fearing the Black Body: The Racial Origins of Fat Phobia, Sabrina Strings (See Body Positive references below)

Body Happy Kids, Molly Forbes of Body Happy Org https://www.bodyhappyorg.com/

Some supporting charities:

BEAT: beateatingdisorders.org.uk Twitter: @beatED

Mind: mind.org.uk Twitter: @MindCharity

Changing Faces: https://www.changingfaces.org.uk/ Twitter: @FaceEquality

Denise's blogs:

http://damsonbelle.blogspot.com/2020/05/more-than-month-of-memes.html

http://damsonbelle.blogspot.com/2020/08/the-seven-stages-of-body-confidence.html

HR articles:

https://www.personneltoday.com/hr/fattism-at-work-is-still-a-prevalent-problem/ containing...

https://www.personneltoday.com/hr/obesity-research-fattism-is-the-last-bastion-of-employee-discrimination/

https://www.peoplemanagement.co.uk/experts/legal/lookism-forgotten-workplace-inequality#gref

Mental Health Awareness Week, 2019:

https://www.mentalhealth.org.uk/publications/body-image-report

The salary impact:

https://www.socsci.uci.edu/newsevents/news/2018/2018-06-07-penner-patch.php

https://www.glamourmagazine.co.uk/article/women-who-wear-makeup-get-paid-more

https://www.theguardian.com/money/shortcuts/2015/apr/29/do-tall-people-really-deserve-to-earn-more

https://www.forbes.com/sites/traversmark/2020/04/16/your-height-has-a-big-impact-on-your-salary-new-research-seeks-to-understand-why/?sh=8a7846d1071f

Check out on social media:

A few additional references (I think) I made

Lindo Bacon

Natasha Devon

#HAES

#BodyConfidence

Other articles:

Body Positivity’s history - https://www.bbc.co.uk/bitesize/articles/z2w7dp3

Black and Body Positive - https://zenerations.org/2020/08/21/the-black-history-of-the-body-positive-movement/

Bonus: Denise's alternative view on BMI, as she calls it a “Bullshit Measuring Index” - BMI (referenced as an issue in the W&EC report…)

https://www.everydayhealth.com/diet-nutrition/bmi/bmi-flaws-history-other-ways-measure-body-weight/

https://www.goodhousekeeping.com/health/diet-nutrition/a35047103/bmi-racist-history/

https://www.npr.org/templates/story/story.php?storyId=106268439&t=1626816486552

More from Denise:

LinkedIn: https://www.linkedin.com/in/denisesanderson/?originalSubdomain=uk

Twitter: @_BodyConfidence or @DamsonHR

Instagram: bodyconfidencecards_db

Facebook group: Body Confidence Card Club

Follow us on Instagram for exclusive Podcast updates! https://www.instagram.com/emotionatworkpodcast/  

Learn more about Emotion at Work: https://www.emotionatwork.co.uk  

Connect with Phil: https://www.linkedin.com/in/phil-willcox-02013425/