Emotion At Work

Emotion At Work

By Phil WillcoxBusiness
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Emotion At Work episodes

  • Episode 50 - Emotion at Work in the Imposter Phenomenon

    In this episode, Phil talks about the Imposter Phenonemon or more commonly known as the Imposter Syndrome. No guest is featured here but rather it includes targeted questions and reflection times throughout the episode for you as a listener to consider.

     

    Who we are making comparisons with and who those comparisons are against is an area that is reflected on here. Whether that comparison happens within oneself, in the workplace, or observed in others, different perspectives are explored. Within these perspectives, Phil gives the listener some time to reflect on the learnings throughout and for instance, focus on the question “Where does that comparison come from?”.

     

    Comparison, the comparative aspect applied by managers and in general the comparative nature of our everyday living is explored in detail, with examples where other key themes such as Meritocracy and individualistic structure are visible. “Comparison is the thief of joy”, as Roosevelt once said, and that is something to keep in mind while listening.

     

    Your resources:

    Blog from Jayne Harrison - https://www.linkedin.com/pulse/befriending-your-imposter-jayne-harrison-she-her-

    Leonhardt, M., Bechtoldt, M.N. and Rohrmann, S., 2017. All impostors aren’t alike–differentiating the impostor phenomenon. Frontiers in psychology, 8, p.1505.

    Hawbam, Sandhyarani and Sonam Singh. “Impostor Phenomenon: Gender Differences and Role of Family Environment.” TIJ's Research Journal of Social Science & Management - RJSSM 8 (2018): n. pag.

    Badawy, R.L., Gazdag, B.A., Bentley, J.R. and Brouer, R.L., 2018. Are all impostors created equal? Exploring gender differences in the impostor phenomenon-performance link. Personality and Individual Differences, 131, pp.156-163.

    Slank, S., 2019. Rethinking the imposter phenomenon. Ethical theory and moral practice, 22(1), pp.205-218.

    https://www.semanticscholar.org/paper/Connecting-Gender-and-Mental-Health-to-Imposter-Cusack-Hughes/5faafdf28398203cefca3b9aa109d249bf2ea610?p2df

    Hutchins/publication/321277584_What_imposters_risk_at_work_Exploring_imposter_phenomenon_stress_coping_and_job_outcomes/links/5ab17964aca2721710ffbe69/What-imposters-risk-at-work-Exploring-imposter-phenomenon-stress-coping-and-job-outcomes.pdf

    https://paulineroseclance.com/pdf/ip_high_achieving_women.pdf#page32

     

    Happy listening!

     

    Follow us on Instagram for exclusive Podcast updates! https://www.instagram.com/emotionatworkpodcast/  

    Learn more about Emotion at Work: https://www.emotionatwork.co.uk  

    Connect with Phil: https://www.linkedin.com/in/phil-willcox-02013425/  

     

    42 min
  • Episode 49 - Emotion at Work in Power of Love Leadership

    In this longer than usual episode, I interview Sarah Higgins who is a Leadership Coach and Author of her own book The Power of Love Leadership. Here, she developed 7 Strategies for leadership, team, business, and life to not only drive success but to manage and understand one’s own emotions in order to become a better leader (and person really).

     

    We walk through Sarah’s Model in Detail from the different components like Fear to each of the 7 Strategies which are Gratitude, Hope, Learning, Forgiveness, Enthusiasm, Compassion, and Humility. She opens up about how she came to not only use the model with leaders but also with herself, with her daughter, and in all kinds of contexts. The topic of how we are not taught to manage our emotions is discussed at length and Sarah gives some really great examples of how she has learned to manage them within herself, and tips for others to do the same.

     

    Your resources:

     

    5 min – Sarah Higgins Book The Power of Love Leadership

    https://www.amazon.de/-/en/Sarah-Higgins/dp/1912300346

     

    12 + 17 minutes – Sarah’s Model (Picture in show notes)

     

    1h 12min – Andy Cope’s The Art of Being a Brilliant Teenager Book

    https://www.amazon.com/Art-Being-Brilliant-Teenager/dp/0857085786

     

    1h 16min – Patrick Lencioni’s The Truth About Employee Engagement: A Fable About Addressing the Three Root Causes of Job Misery Book

    https://www.amazon.com/Truth-About-Employee-Engagement-Addressing/dp/111923798X

     

    1h 24min – we promised a bunch of resources then, so here you go:

    The website of Sarah’s mentor Nicki Vee

    https://mastercoach.training

     

    Patrick Lencioni TED Talk

    https://youtu.be/O5EQW026alY

     

    Brene Brown TED talk

    https://www.youtube.com/watch?v=iCvmsMzlF7o

     

    Louis Theroux Grounded Podcast – Episode with Ruby Wax about Vulnerability

    https://podcasts.apple.com/gb/podcast/14-ruby-wax/id1508985962?i=1000503050570

     

    Happy listening!

     

    More from Sarah:

    LinkedIn: https://www.linkedin.com/in/sarahjlhiggins/

     

     

    Follow us on Instagram for exclusive Podcast updates! https://www.instagram.com/emotionatworkpodcast/  

    Learn more about Emotion at Work: https://www.emotionatwork.co.uk  

    Connect with Phil: https://www.linkedin.com/in/phil-willcox-02013425/  

    1 hr 30 min
  • Episode 48 - COVID Special on Emotion Regulation

    This is a sort of special edition and is in response to a general feeling of exhaustion and fed up-ness with COVID.  I shared a post on LinkedIn recently and it seemed to get people talking about how they are helping themselves right now.  This got me thinking that I could pull the conversation together in a podcast that may be helpful for folk too. This is the result.

    I explore the 5 families of emotion regulation, what people (and I) are doing now under each family of strategies, and regular pauses or reflection moments for you fair listener to think about what it may mean for you.  

     

    Here are your references as always:

     
    Around 2 minutes I mention Emotional Labour and Arlie Hoschchild
    https://uk.bookshop.org/books/the-managed-heart-commercialization-of-human-feeling/9780520272941
     
    Shortly after I mention episode 2 of the podcast 
    https://emotionatwork.podbean.com/e/episode-2-emotional-inauthenticity-burnout-and-coping-mechanisms/
     
    Then I mention an episode with Mark Gilroy that I incorrectly labeled as episode 27
    https://emotionatwork.podbean.com/e/emotion-at-work-anniversary-special/
     
    Then I do accurately refer to episode 27 😉
    https://emotionatwork.podbean.com/e/episode-27-emotion-at-work-in-emotion-regulation/
     
    Here is the profile of James Gross
    https://spl.stanford.edu/selected-publications
     
    I also talk about appraisal theory and here is a link to a fab article that gives a headline overview of the different (psychology-based) theories of emotion.
    https://www.verywellmind.com/theories-of-emotion-2795717
     
    This is the LinkedIn post that I refer to
    https://www.linkedin.com/posts/phil-willcox-02013425_quarantine-fatigue-is-realheres-how-to-activity-6757212581208870912-B4Gd
     

    Follow us on Instagram for exclusive Podcast updates! https://www.instagram.com/emotionatworkpodcast/  

    Learn more about Emotion at Work: https://www.emotionatwork.co.uk  

    Connect with Phil: https://www.linkedin.com/in/phil-willcox-02013425/  

    48 min
  • Episode 47 - Emotion at Work in Shame in the Workplace

    Shame as an emotion and topic in the workplace is one particularly interesting to me because I have experienced it, and long story short, led me to the work I do today. This is something my guest Francesca Cardona is an expert in and why I chose to bring her onto the podcast. Francesca is an organizational consultant and coach and we first got onto discussing the idea of as she put it “listening to the music behind the words”, so looking beyond the surface of words and emotions, sharing some strategies and tips on how to do that.

     

    Some of the ways in which Francesca does this and tips for the listeners therefore are:

    • Don’t look for a solution but instead accept that you don’t know
  • Even if the client desires an immediate answer, trying not to do so and taking the time it requires is important
  • Try to avoid prejudice and keep an open mind

    • We go onto discussing how shame not only affects individuals but also the workplace. Its cause can be a combination of the individual and the workplace, and there is not always just one party at fault. The different types of shame, recovery of shame, and vulnerability of shame are the topics we dive into as well where we share some of our personal and professional experiences.

     

    What I really enjoyed about this podcast is the natural discussion we had that led to topics and questions that were not necessarily planned before but felt appropriate in the moment. The way in which Francesca answers every question is particularly enjoyable as she is very humble in her articulation and always tries to give tips and how-to’s. 

     

    Your links and references to the key areas and ideas we discussed are below:

     

    Around 17 minutes Francesca mentions her book:

    https://www.routledge.com/Work-Matters-Consulting-to-leaders-and-organizations-in-the-Tavistock-tradition/Cardona/p/book/9780367313180

    Around 58 minutes Francesca makes two book recommendations:

    1. The Unconscious at Work: A Tavistock Approach to Making Sense of Organizational Life by Anton Obholzer and Vega Zagier Roberts

    https://www.routledge.com/The-Unconscious-at-Work-A-Tavistock-Approach-to-Making-Sense-of-Organizational/Obholzer-Roberts/p/book/9780815361350

    1. Working Below the Surface by Clare Huffington, William Halton, David Armstrong and Jane Pooley

    https://www.routledge.com/Working-Below-the-Surface-The-Emotional-Life-of-Contemporary-Organizations/Huffington-Halton-Armstrong-Pooley/p/book/9781855752948

     

    Around 60 minutes Francesca makes a podcast guest recommendation who is Author of a book called “A Good enough Mother”

    https://www.amazon.com/Good-Enough-Mother-Novel/dp/0525561250

     

    More from Francesca:

    Website: http://www.francescacardona.co.uk

    LinkedIn: https://www.linkedin.com/in/francesca-cardona-3196697/

     

    Follow us on Instagram for exclusive Podcast updates! https://www.instagram.com/emotionatworkpodcast/  

    Learn more about Emotion at Work: https://www.emotionatwork.co.uk  

    Connect with Phil: https://www.linkedin.com/in/phil-willcox-02013425/  

    1 hr 5 min
  • Episode 46 - Emotion at work stories - Uncontrollable change

    As is often the case with our ‘stories’ series, the content has the potential to affect people, and so fair listener, I want you to take care with this episode, please.  I am talking with my guest Dan Hone about being a business owner in a period of uncontrollable change (AKA Covid-19)  

    As this is a ‘stories’ episode there are no ‘references’ as such, there were a few things in particular that Dan mentioned as things that helped him and I have added those too.  

    Thanks for listening

    Your links or references:

    https://activearena.co.uk/ - this is the purpose-built indoor 5 a side arena that Dan has built-in Lincoln email address is [email protected]

    https://uk.bookshop.org/books/shoe-dog-a-memoir-by-the-creator-of-nike/9781471146725 - this is the first book Dan mentions

    https://uk.bookshop.org/books/the-ride-of-a-lifetime-lessons-in-creative-leadership-from-15-years-as-ceo-of-the-walt-disney-company/9781787630468 - Dan calls this book journey of a lifetime and it is 'Ride' of a lifetime

    https://www.stevenbartlett.com/diary-of-a-ceo/ - This is the podcast (behind this one fair listener ;-)) that Dan mentions

    https://uk.linkedin.com/in/drewe-broughton - here is a link to the guest Dan suggest I get on the podcast

     

    More from Dan: 

    LinkedIn: https://www.linkedin.com/in/daniel-hone-564931113/

     

    Follow us on Instagram for exclusive Podcast updates! https://www.instagram.com/emotionatworkpodcast/  

    Learn more about Emotion at Work: https://www.emotionatwork.co.uk  

    Connect with Phil: https://www.linkedin.com/in/phil-willcox-02013425/  

     

    1 hr 5 min
  • Episode 45 - Emotion at Work in Emotion Expression
    Fair warning for you fair listener, this podcast includes mention of pineapple on Pizza, sorry!!
     
    I found the guest for this podcast when I was reading one of his papers and I LOVED it. The link will follow in the show notes.  We open up with the standard unexpected and innocuous question and that takes us into the pineapple incident and then we get into the podcast proper. Arik discusses three characteristics that impact and affect the appropriateness of emotion expression (and associated social outcomes for the displayer), they are:
     
    Characteristics of the displayer - e.g. Gender  
    Characteristics of the display - e.g. Intensity of the emotion 
    Characteristics of the context - e.g. the setting (virtual vs face to face/physical)
     
    He also goes on to discuss the idea of emotion (in)authenticity too which I found fascinating. I also (maybe cheekily) make some suggestions about how his model may be enhanced by looking at some socio-linguistics elements too.  
     
    For me, the social aspects of emotional expression, especially in the workplace are under-discussed and under-researched, hence my wanting to do this podcast. If you want to get hold of Arik you can find him here:
     
     
    Your links and references to the key areas and ideas we discussed are below:
     
    Around 12 minutes Arik mentions his research in a hospital setting and you can find that paper here - https://www.ncbi.nlm.nih.gov/pmc/articles/PMC3419399/  
     
    Around 20 minutes Arik and I talk about anger as an emotion and 'the line' and there is an interesting research paper on that here - https://journals.aom.org/doi/full/10.5465/amr.2007.25275495
     
    Around 25 minutes Arik mentions a study about the moderating factor of clarity of the transgression or if you have been 'wronged' and you can find that here -  https://psycnet.apa.org/record/2018-00986-009   
     
    Around 30 minutes Arik mentions the study that he did that explored how happiness and anger spread around virtual teams and you can find that here - https://psycnet.apa.org/record/2011-16723-003  
     
    Around the same time, I mention emotional contagion, and here is a great paper on emotional contagion in organizational life - https://www.researchgate.net/profile/Sigal_Barsade/publication/329902131_Emotional_contagion_in_organizational_life/links/5c85c1af92851c69506b238c/Emotional-contagion-in-organizational-life.pdf
     
    Around 34 minutes Arik mentions the research is done in the lab and the field around happiness and sadness and the impact on outcomes for the 'display-er' and you can find that here -  https://psycnet.apa.org/record/2018-00986-009   
     
    Around 36 minutes we talk about the paper that got me interested in chatting with Arik and you can find that here - https://www.ncbi.nlm.nih.gov/pmc/articles/PMC7033655/
     
    Around 38 minutes Arik mentions his research on emojis and smilies and you can find that paper here -  https://journals.sagepub.com/doi/full/10.1177/1948550617720269 
     
    Around 41 minutes I mention the TEDx talk that Arik did and you can find that here - https://youtu.be/mFL7KKTuvmw
     
    Around 46 minutes Arik mentions the Emotion as Social Information (ESI) model by Van Kleef and you can find more on that here - https://psycnet.apa.org/record/2004-19340-008
     
    Around 51 minutes Arik mentions the civility of expression of emotion and I link that to other podcast episodes around socio-linguistics and you can find out more episodes here - https://emotionatwork.podbean.com/e/episode-29-emotion-at-work-in-banter-impoliteness-and-power/ and here - https://www.podbean.com/eu/pb-isi6f-78718f
     
    Around 1 hour and 7 minutes, I mention Paul Ekman's book 'Emotions Revealed' and you can find that here - https://www.amazon.co.uk/Emotions-Revealed-Understanding-Faces-Feelings/dp/0753817659
     
    Around 1 hour 13 Arik mentions a researcher called Karen Niven and you can find her bio here -https://www.research.manchester.ac.uk/portal/karen.niven.html
     
    Around 1 hour 16 minutes Arik recommends a book to read and you can find it here - https://www.cambridge.org/gb/academic/subjects/psychology/social-psychology/interpersonal-dynamics-emotion-toward-integrative-theory-emotions-social-information?format=PB
     
     
    Arik sent across some papers for our listeners as well:
     
    Carrying too Heavy a Load? The Communication and Miscommunication of Emotion by Email
    https://journals.aom.org/doi/abs/10.5465/AMR.2008.31193163 
     
    Crossing the line(s): A dual threshold model of anger in organizations
    https://journals.aom.org/doi/full/10.5465/amr.2007.25275495  
    When scowling may be a good thing: The influence of anger expressions on credibility 
    https://onlinelibrary.wiley.com/doi/abs/10.1002/ejsp.573 
     
    The Dark Side of a Smiley: Effects of Smiling Emoticons on Virtual First Impressions
    https://journals.sagepub.com/doi/full/10.1177/1948550617720269 
     
    The interpersonal effects of emotion intensity in customer service: Perceived appropriateness and authenticity of attendants' emotional displays shape customer trust and satisfaction.
     https://psycnet.apa.org/record/2018-00986-009   
      
    The Interpersonal Dynamics of Emotion: Toward an Integrative Theory of Emotions as Social Information
    https://www.amazon.com/Interpersonal-Dynamics-Emotion-Integrative-Information/dp/1107048249 
     
    Expression of Emotion as Part of the Work Role:
    https://psycnet.apa.org/record/1987-17392-001  
     
    Anger and happiness in virtual teams: Emotional influences of text and behavior on others' affect in the absence of non-verbal cues
    https://psycnet.apa.org/record/2011-16723-003  
     
    Encountering Anger in the Emergency Department: Identification, Evaluations and Responses of Staff Members to Anger Displays
    https://www.ncbi.nlm.nih.gov/pmc/articles/PMC3419399/  
     
    Happy listening!
     
    More from Arik:
    LinkedIn: https://www.linkedin.com/in/arik-cheshin-73b5473/

    Profile: https://www.researchgate.net/profile/Arik_Cheshin

     

    Follow us on Instagram for exclusive Podcast updates! https://www.instagram.com/emotionatworkpodcast/  

    Learn more about Emotion at Work: https://www.emotionatwork.co.uk  

    Connect with Phil: https://www.linkedin.com/in/phil-willcox-02013425/  

    1 hr 23 min
  • Episode 44 - Emotion at Work in Decision Making
    In an unexpected turn of events for the podcast, my guest Simon Ashton from Phoenix Leaders mentions context before me.  We get into a lot of areas as this episode is the second-longest one to date.  Simon described this off-air as 'a bloody big topic' and I agree with him.  Decisions are massively influenced by what goes on inside our heads and by things that are happening or going on around us.  Therefore, this podcast has a number of different areas that we focus on.  The full list of all the key ideas/topics is covered in the Show Notes below with associated links to resources or definitions.
     
    At about 1 hour and 3 minutes there is a bit of mild swearing so if you are listening with little ears around you may want to turn the volume down at that point.  
     
    What I really enjoyed about this podcast is the conversational flow of it.  When I listened back in the edit I once again enjoyed being part of the conversation.   If you want to get hold of Simon you can find him here:
     
     
    Your links and references to the key areas and ideas we discussed are below:
     
    Around 1 minute I mention the Freakonomics podcast that you can find here - https://freakonomics.com/
     
    Around 4 minutes Simon mentions the prisoner's dilemma
    https://en.wikipedia.org/wiki/Prisoner's_dilemma
     
    Around 5 minutes Simon mentions ‘dobbing in’ so if you are unfamiliar here is an explanation of the term
    https://www.collinsdictionary.com/us/dictionary/english/dobbing
     
    Around 16 minutes I mention the refractory period and here is an article on it
    https://www.paulekman.com/blog/how-to-achieve-emotional-balance/
     
    Around 19 minutes Simon mentions choice architecture and you can find out more about that here
    https://www.economicshelp.org/blog/glossary/choice-architecture/
     
    Around 21 minutes Simon mentions the Chimp Paradox and while I don’t rate the book here is a link to it
    https://chimpmanagement.com/books-by-professor-steve-peters/the-chimp-paradox/]
     
    At around 22 minutes we get into biases and heuristics and Simon mentions the book Thinking Fast and Slow by Daniel Kahneman 
    https://www.amazon.co.uk/Thinking-Fast-Slow-Daniel-Kahneman/dp/0141033576
     
    Here is also a nifty infographic on the types of biases and heuristics
    https://www.visualcapitalist.com/every-single-cognitive-bias/
     
    At around 25 minutes Simon mentions the World Economic Forum research into the skills that are needed, the report can be found here:
    https://www.weforum.org/agenda/2016/01/the-10-skills-you-need-to-thrive-in-the-fourth-industrial-revolution/
     
    Around 30 minutes I mention Cliff Lansley and him being on the podcast in the past, here is the episode
    https://emotionatwork.podbean.com/e/episode-24-emotion-at-work-in-emotional-intelligence/
     
    At around 33 minutes we mention ‘Eat that frog by Brian Tracy’ here is a link to the book
    https://www.amazon.co.uk/Eat-That-Frog-Important-Things/dp/1444765426
     
    At about the same time I mention a study about Parole and decision making, this is a 2016 paper that reviews the efficacy of the findings and gives some great references to other papers too
    https://www.sas.upenn.edu/~baron/journal/16/16823/jdm16823.pdf
     
    Around 36 minutes I mention decision fatigue, here is some more on that phenomenon
    https://en.wikipedia.org/wiki/Decision_fatigue
     
    Around 45 minutes Simon mentions Zimbardo and ‘The Human Zoo’ which was a TV show and you can find out more about it here
    https://m.imdb.com/title/tt0818733/
     
    Around 48 minutes Simon and I discuss 'Group Think' and you can find out more about that here
    https://www.psychologytoday.com/gb/basics/groupthink
     
    Around 50 minutes I mention and explore a cognitive bias called the 'Anchoring Heuristic' and you can get more about that here:
    https://en.wikipedia.org/wiki/Anchoring_(cognitive_bias)
     
    Around 1 hour and 5 minutes I talk about the oversimplification of 'System 1 and System 2' thinking, here is a link to a couple of nice pieces on it
    https://www.marketingsociety.com/think-piece/system-1-and-system-2-thinking
    https://www.lesswrong.com/posts/HbXXd2givHBBLxr3d/against-system-1-and-system-2-subagent-sequence
     
    Around 1 hour and 12 minutes I talk about Simon Sinek and his work on the importance of Purpose and here is a link to his most famous/popular book:
    https://simonsinek.com/product/start-with-why/
     
    Around 1 hour and 16 minutes, I talk about generational differences and how (for me) they are not a thing.  You can find a piece from the Center For Evidence-Based Management here:
    https://www.cebma.org/wp-content/uploads/CAT-Generational-Differences.pdf
     
    Around 1 hour and 18 minutes I talk about display rules and feeling rules and a previous episode of the podcast and all those links are here:
    https://emotionatwork.podbean.com/e/episode-2-emotional-inauthenticity-burnout-and-coping-mechanisms/
    https://en.wikipedia.org/wiki/Display_rules
    https://en.wikipedia.org/wiki/Feeling_rules#:~:text=Feeling%20rules%20are%20socially%20shared,Arlie%20Russell%20Hochschild%20in%201979.
     
    Around 1 hour and 22 minutes Simon mentions 'The Book of Beautiful Questions' and here is a link to it:
    https://amorebeautifulquestion.com/the-book-of-beautiful-questions/
     
    Around 1 hour 30 Simon mentions Brigadier General Matthew Broderick and his involvement with Hurricane Katrina and New Orleans, here is a link to an article on the topic pulling out some of the points Simon makes:
    https://www.appliedcommunication.org/?p=442
     
    Around 1 hour 33 Simon talks about confirmation bias and you can find more on that here:
    https://en.wikipedia.org/wiki/Confirmation_bias#:~:text=Confirmation%20bias%20is%20the%20tendency,evidence%2Dbased%20decision%2Dmaking.
     
    Around 1 hour 36 Simon mentions the 'Halo and Horns' phenomenon and you can find out more about that here:
    https://en.wikipedia.org/wiki/Horn_effect
    https://en.wikipedia.org/wiki/Halo_effect
     
    Happy listening!
     
    More from Simon: 
    LinkedIn: https://www.linkedin.com/in/simon-ashton-b5275b13b/ 
    Website:https://phoenixleaders.co.uk/staff/simon-ashton/
     

    Follow us on Instagram for exclusive Podcast updates! https://www.instagram.com/emotionatworkpodcast/  

    Learn more about Emotion at Work: https://www.emotionatwork.co.uk  

    Connect with Phil: https://www.linkedin.com/in/phil-willcox-02013425/  

    1 hr 47 min
  • Episode 43 - Emotion at Work in Job Crafting
    On the title alone this episode may not seem to fit this podcast and the opposite is the case.  As an evidence-based practitioner, my guest Rob Baker is right at home and his work is ultimately about how people feel about their jobs and their work.  We cover a LOT of ground in this episode and on a personal note Rob's reply to my unexpected and innocuous question is a complete surprise and I learn a lot about him. 
     
    Your references as always:
     
    Around 3 minutes we discuss the Fat Cat on Kelham Island in Sheffield
    https://www.thefatcat.co.uk/
     
    Around 5 minutes Rob talks about how he competed for GB at orienteering, you can find out more here
    https://www.britishorienteering.org.uk/
     
    Around 8 minutes I mention the awesome human being called Simon Heath who is a Consulting Artist and has some sensible and practical thinking on the workplace.  You can find him on Twitter here  https://twitter.com/simonheath1?lang=en and here is his blog  https://workmusing.wordpress.com/about/
     
    Around 17 minutes Rob mentioned Job Crafting questionnaires.  Here is a link to a recent paper on that
    https://www.researchgate.net/publication/312192742_The_job_crafting_questionnaire_A_new_scale_to_measure_the_extent_to_which_employees_engage_in_job_crafting
     
    Around 31 minutes Rob mentions the discipline of Positive Psychology, here is a link to explore what it is
    https://positivepsychology.com/what-is-positive-psychology-definition/
     
    Around 32 minutes Rob mentions a Dutch researcher and her research, here is a link to a 2015 paper on Job Crafting
    https://www.researchgate.net/profile/Mcw_Peeters/publication/280830379_the_job_crafting_intervention/links/55c85ee208aea2d9bdc8b297.pdf
     
    Around 37 minutes I mention Erving Goffman and the notion of face and facework, you can read more about my research into this here
    https://www.degruyter.com/view/journals/jplr/14/2/article-p167.xml
     
    This is a piece by Robert Arundale on face and facework
    http://media06.euv-frankfurt-o.de/Literatur/Arundale_2006.pdf
     
    At around 45 minutes I mention a Simulcast about Grit and Growth Mindset and you can find that here
    https://emotionatwork.podbean.com/e/episode-42-grit-and-growth-mindset-good-practice-podcast-crossover-special/
     
    Around 59 minutes Rob and I talk about a previous episode of this podcast with Hilary Scarlett, here is the link
    https://emotionatwork.podbean.com/e/episode-39-emotion-at-work-in-neuroscience-and-organisational-change/
     
    Around 1hr 19 minutes I get Rob to lug his book, the link is here:
    Personalization at Work – Bringing job crafting to life within organizations (by Rob Baker)
     
    As we are wrapping up at 1 hour 21 Ron plugs his website
    https://tailoredthinking.co.uk/
     
     
     
    Here are some other references that Rob said would be helpful during the wrap up:
     
    Job Crafting - Amy Wrzesniewski on creating meaning in your own work – Video from a presentation at Google’s 2014 Re: Work seminar series and the best introduction to the concept I have found.
    http://www.arnoldbakker.com/articles.php (this is a treasure trove of research)
    Re-orientating Job Crafting (a really elegant paper outlining what we know and don't know about job crafting and a suggested path for future research) [Behind a paywall, unfortunately]
    Turn the job you have into the job you want. Harvard Business Review.
     
    Google’s favorite Psychologist Explains How the Company Retains Top Talent. BusinessInsider.com
     
    Why you should let people craft their work   People Management (by Rob Baker)
     
    Job crafting guide - Resources from Tailored Thinking's website
     
     
    More from Rob:
    LinkedIn: https://www.linkedin.com/in/rjmbaker/ 
    Twitter: https://twitter.com/BakerRJM
     

    Follow us on Instagram for exclusive Podcast updates! https://www.instagram.com/emotionatworkpodcast/  

    Learn more about Emotion at Work: https://www.emotionatwork.co.uk  

    Connect with Phil: https://www.linkedin.com/in/phil-willcox-02013425/  

    1 hr 24 min
  • Episode 42 - Grit and Growth Mindset: Good Practice Podcast Crossover Special

    Carol Dweck's Mindset (2006) and Angela Duckworth's Grit (2016) are two of the most influential social science texts of this century, but difficulty implementing their ideas and a failure to replicate their findings have left them open to criticism.

    In this special crossover edition of The Good Practice and Emotion at Work podcasts, hosts Nicola Boyle and Phil Willcox are joined by Owen Ferguson, Ross Garner and Gemma Towersey to discuss.

    We explore:

    • the extent to which we feel we demonstrate grit and growth mindset
  • the problems posed by the popularity of these ideas
  • the impact of grit and mindset on L&D.

    • Show notes

    Mindset - Updated Edition: Changing the Way You Think to Fulfil Your Potential, by Carol Dweck, is available here: https://www.amazon.co.uk/Mindset-Updated-Changing-Fulfil-Potential/dp/B07NQLQDWN

    Grit: The Power of Passion and Perseverance, by Angela Duckworth, is available at: https://www.amazon.co.uk/Grit-Passion-Perseverance-Angela-Duckworth-ebook/dp/B019CGY2ZG

    A useful review of mindset literature is: Burgoyne, A. P., Hambrick, D. Z., & Macnamara, B. N. (2020). How Firm Are the Foundations of Mind-Set Theory? The Claims Appear Stronger Than the Evidence. Psychological Science, 0956797619897588. Online at: https://www.gwern.net/docs/psychology/2020-burgoyne.pdf 

    A study looking at mindset in the workplace is: Campbell, A. (2019). Effects of Growth and Fixed Mindset on Leaders' Behavior during Interpersonal Interactions (Doctoral dissertation, Pepperdine University). Online at: https://search.proquest.com/openview/f227f221ad725ab6802a70bb2d192d83/1?pq-origsite=gscholar&cbl=18750&diss=y

    Professor Dweck has responded to criticism of her work here: http://theconversation.com/growth-mindset-interventions-yield-impressive-results-97423 

    Two papers critiquing the 'grit' concept are:

    Credé, M. (2018). What shall we do about grit? A critical review of what we know and what we don’t know. Educational Researcher, 47(9), 606-611. Online at: https://lib.dr.iastate.edu/cgi/viewcontent.cgi?article=1051&context=psychology_pubs

    Lee, C. S. (2018). Authentic leadership and organizational effectiveness: The roles of hope, grit, and growth mindset. International Journal of Pure and Applied Mathematics, 118(19), 383-401. Online at: https://acadpubl.eu/jsi/2018-118-19/articles/19a/27.pdf

    The paper that Ross and Owen discussed was: Yeager, D. S., Hanselman, P., Walton, G. M., Murray, J. S., Crosnoe, R., Muller, C., ... & Paunesku, D. (2019). A national experiment reveals where a growth mindset improves achievement. Nature, 573(7774), 364-369. Online at: https://www.nature.com/articles/s41586-019-1466-y?fbclid=IwAR3eSTiOiVc3v8LARTfGwxTzlSDz4AiAFpLK-jK4VcJr57wI0eO8zyvwkEc 

    The blog by David D'Souza that Phil mentioned was: https://daviddsouza.com/2020/02/03/the-surprising-truth-about-obvious-truths/ 

    In What I Learned This Week, the gang discussed:

    Security issues associated with Zoom. Find out more at https://tidbits.com/2020/04/03/every-zoom-security-and-privacy-flaw-so-far-and-what-you-can-do-to-protect-yourself/ and https://www.washingtonpost.com/technology/2020/04/03/thousands-zoom-video-calls-left-exposed-open-web/

    Ross' reflections regarding Dr Catherine Calderwood's resignation, covered online at: https://www.bbc.co.uk/news/uk-scotland-52181221 

    The book Ross recommended was Jon Ronson's So You've Been Publicly Shamed, available from Amazon: https://www.amazon.com/So-Youve-Been-Publicly-Shamed-ebook/dp/B00L9B7IRC 

    The paper Phil discussed, on the mindsets intervention, was: Foliano, F., Rolfe, H., Buzzeo, J., Runge, J., & Wilkinson, D. (2019). Changing mindsets: effectiveness trial. National Institute of Economic and Social Research. Online at: https://www.niesr.ac.uk/sites/default/files/publications/Changing%20Mindsets_0.pdf

    The book that Gemma recommended was The Sense of Style: The Thinking Person’s Guide to Writing in the 21st Century by Steven Pinker, available at: https://www.amazon.co.uk/Sense-Style-Thinking-Persons-Writing/dp/1846145503 

    If you'd like to Give Blood during the current crisis, you can! See: https://www.blood.co.uk/ 

    For more from Emerald Works, see: https://emeraldworks.com/ 

     

    More from Gemma: 

    Twitter: https://twitter.com/gemmatowersey

     

    More from Owen: 

    LinkedIn: https://www.linkedin.com/in/owenferguson/ 

    Twitter: https://twitter.com/owenferguson

     

    More from Ross: 

    LinkedIn: https://www.linkedin.com/in/ross-garner-8594a341/ 

    Twitter: https://twitter.com/RossGarnerEW

     

    Follow us on Instagram for exclusive Podcast updates! https://www.instagram.com/emotionatworkpodcast/  

    Learn more about Emotion at Work: https://www.emotionatwork.co.uk  

    Connect with Phil: https://www.linkedin.com/in/phil-willcox-02013425/  

     

     

    46 min
  • Episode 41 - Emotion at Work *Stories* - Chronic Pain

    In this episode Mark Gilroy reprises his role as host of the podcast so that I can tell my story.  Long-time listeners will be familiar that I have had some health challenges over the last 2-3 years.  I am now feeling so much better.  Some things remain and at the same time, I am a lot better.  This is an opportunity for me to share my story and how my physical pain affected me emotionally, affected my identity as well as my professional and personal life.  

    Fair warning, there is occasional swearing too.

    The plan is for this to be the first in a series of episodes on chronic pain.  This is because I want to look at different people's experiences of chronic pain as well as interview a researcher into chronic pain.   

    As is the case with our Stories series, there are no references as such. 

    Happy listening

     

    More from Mark: 

    LinkedIn: https://www.linkedin.com/in/mgilroy/ 

    Twitter: https://twitter.com/thatmarkgilroy 

     

    Follow us on Instagram for exclusive Podcast updates! https://www.instagram.com/emotionatworkpodcast/  

    Learn more about Emotion at Work: https://www.emotionatwork.co.uk  

    Connect with Phil: https://www.linkedin.com/in/phil-willcox-02013425/  

    1 hr 8 min

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The Emotion at Work Podcast