Emotional Intelligence In Business with Joshua Freedman

On this episode of Accelerate Your Business Growth, host Diane Helbig welcomes guest Joshua Freedman, who shares his insights on navigating the challenges and disruptions caused by the pandemic. As the leader of a small nonprofit organization, Joshua recounts the impact the pandemic had on his own life and how it affected his children, highlighting the need for resilience and adaptability in these unprecedented times.

Joshua discusses the fight-flight-freeze response and its implications for leadership effectiveness, emphasizing the importance of building stronger systems and relationships. He draws parallels between strengthening IT security and the need to strengthen relational systems in businesses.

In closing, Joshua stresses the importance of recognizing the value of building stronger relationships and agility, and how it is not only vital for business success but also achievable with the right resources and mindset.

Joshua Freedman is a leading emotional intelligence researcher. He is also the CEO of Six Seconds, a global non-profit teaching people how to use emotional intelligence (EQ) to improve decision-making, performance, and relationships. His work focuses on cultivating a people-centered culture that strengthens leadership, sales, employee well-being, retention, and innovation. He's helped many organizations, including FedEx, Qatar Airways, the US Navy, P&G, Microsoft, Intel, Amazon, and the United Nations.

Be sure to explore the reports and case studies Joshua shared including State of the Heart research on global trends in emotional intelligence, New Business Case for Emotional Intelligence, and Case studies, including the pharma sales case.

If you are a small business owner or salesperson who struggles with getting the sales results you are looking for, get your copy of Succeed Without Selling today. Learn the importance of Always Be Curious.

Accelerate Your Business Growth is proud to be included on the list of the 45 Best Business Growth Podcasts.

Each episode of this podcast provides insights and education around topics that are important to you as a business owner or leader. The content comes from people who are experts in their fields and who are interested in helping you be more successful. Whether it’s sales challenges, leadership issues, hiring and talent struggles, marketing, seo, branding, time management, customer service, communication, podcasting, social media, cashflow, or publishing, the best and the brightest join the host, Diane Helbig, for a casual conversation. Discover programs, webinars, services, books, and other podcasts you can tap into for fresh ideas. Be sure to subscribe so you never miss an episode and visit Helbig Enterprises to explore the many ways Diane can help you improve your business outcomes and results.

The Power of Emotional Intelligence: "Emotional intelligence is simply being smarter about feelings... it's really carefully using them in a way that's smart and literally at a neurobiological level, emotions are integrated into our thinking."

— Joshua Freedman 00:01:33

The Importance of Emotions in Decision Making: "We don't make decisions without emotions...Every single decision that we make, every single action we take, it's being influenced by emotions...If you wanna be rational, confront the reality human beings' emotions are a primary driver of how we work."

— Joshua Freedman 00:03:35

Generational Differences and Emotional Challenges: "From an emotional perspective, the younger you are in the last 3 years, the more emotionally challenging it's been."

— Joshua Freedman 00:11:45

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