Research by Matrix Recruitment shows 88% of workers say bullying and harassment remains a serious problem in Irish workplaces. Handling allegations of bullying and harassment is one of the most testing parts of the HR role, particularly when emotions are high and everyone is watching what you do next. Mishandling complaints can escalate issues, harm morale, and even trigger a tribunal.

Dr Gerry McMahon – an acknowledged national expert in people management who has over 35 years’ experience as a workplace investigator (covering bullying, harassment, disciplinary, dismissal and grievance issues). Drawing on this extensive experience, Gerry explores real-world investigation scenarios, highlighting where organisations commonly go wrong and what good practice looks like in the eyes of the WRC. Gerry is also a highly experienced trainer, negotiator, facilitator, mediator, arbitrator and team builder, working across a wide range of employment sectors.

Hosted by Julie Holmes from Legal Island, she ensures you get the practical guidance you need. And you will leave with a clearer sense of what the WRC expects, and reassurance you do not have to be perfect, but what you and your organisation need to do to demonstrate you have been fair, consistent and thoughtful.