Kaleigh is a freelance writer covering ecommerce and SaaS companies, she is also a Forbes retail contributor. 

This podcast came from a recording at Endless Aisle Live London earlier this year. 

Part 1: Survival Guide: Meeting Customer Expectations

• Moderators: Ian Scott, Marcus LaRobardiere
• Chris Rigg, Ellis Brigham
• France Theanne, Frasers Group
• Lee Broomhead, HUGO BOSS 

Part 2: Personalization & Loyalty: K.I.S.S. 

• Moderators: Ian Scott, Marcus LaRobardiere
• Alexandra Dinsdale, formerly of Sweaty Betty
• Gianfranco Cuzziol

This podcast came from a recording at Endless Aisle Live London earlier this year. 

Part 1: The Greatness of GANNI

• Moderator: Phil Granof, CMO, NewStore
• Anders Madsen, GANNI
• Sophia Wood, GANNI

Part 2: Footwear Panel 

• Moderators: Ian Scott, Marcus LaRobardiere
• Meriel Neighbour, Clarks
• Mitchell Vergeer, Axel Arigato

Rushi Lala is the founder and managing partner of AbsoluteLabs, a firm that specializes in helping consumer brands innovate, adapt, optimize, and achieve breakthrough results. 

Kiley Hutcheson is the Director of Retail Operations for the College of the Ozarks. 

David Tannous is the VP of Analytics and Technology at Shoe Palace. 

Joe Shasteen is the Global Manager, Advanced Analytics at RetailNext. 

Volker Dick is the head of retail experience at C&A. A strategic thinking empathic retail leader with more than 20 years of extensive global experience in retail innovation, retail concept development, and multi-country rollouts. He's focused on transforming the customer experience from brick-and-mortar environments to a digitally enhanced multi-touchpoint customer journey. 

Kasey is the Head of UK&I Retail at LUSH leading the UK and Ireland market with 106 shops and more than 2000 employees. With over 13 years of experience in the cosmetic retail industry, she's developed a deep expertise in retail strategy, retail marketing, product launches, and product forecasting.

Nicole Olbe is the Managing Director - Adyen UK. 

Lee is the Retail Director, Northern Europe for Hugo Boss. He is an accomplished retail professional with over 15 years of domestic and international experience, managing growth in luxury and premium fashion.