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Accountability:
Justin
• accountability is NOT what you do to people
• it’s a combination of great leadership and management.
Leadership - questions to ask yourself:
• 1 have you cast the vision?
• 2 have you equipped them?
• 3 are you letting go and delegating
• 4 are you acting with the greater good in mind?
• 5 are you taking clarity breaks?
Management - questions to ask yourself:
• 1 are your expectations clear
• 2 are you communicating clearly
• 3 do you have the right mtg pulse?
• 4 convo once per Qtr “how are you doing?” (Empathy!!)
• 5 are you rewarding and recognizing wins and
Jason:
• accountability means teamwork
• takes us out of our comfort zone!
• no “I” in team!!
Tswana:
• customer standpoint
• 1 it starts with you
• how are you accountable to your clients?
• 2 followup and follow through
• 3 make it more than a sale
• really get to know them! You don’t let your friends down!
• 4 seek to delight
• client wants to feel special!
• “you can’t delegate accountability”
Sam:
• mid-way feedback!!!!
• ask during the process!!
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