Engagement is crucial - yours, your employee’s and your customer’s.

This week, Matt is joined by Tom Lavery - CEO and Founder of leading Conversation Intelligence software ‘Jiminny’.

Sharing his entrance into CI, Tom covers the importance of early adopters in effectively shaping your product and kick-starting revenue, as well as discussing why positive engagement across your company is crucial.

The pair also highlight why coaching and team building are essential in aiding the transition from a small to medium business and beyond.