Engati CX

Engati CX

By engatiTechnology
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Engati CX episodes

  • Chatbots for successful brand launches - Michael Brown on Engati CX
    https://www.engati.com/ Engati is the world's leading no-code, multi-lingual chatbot platform.Blog link: https://blog.engati.com/ | Subscribe now.
    If you like the video, please subscribe to the channel, so we could keep producing more content like this!
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    https://www.engati.com/glossary/chatbots-in-customer-supporthttps://www.engati.com/chatbots-for-customer-support
    https://www.engati.com/glossary/customer-support-outsourcing
    https://www.engati.com/glossary/customer-support-portal
    #MichaelBrown #EngatiCX #ChatbotsForBrandLaunches
    26 min
  • The journey from analog to digital - Lee Bryant on Engati CX
    https://www.engati.com/ Engati is the world's leading no-code, multi-lingual chatbot platform.Blog link: https://blog.engati.com/ | Subscribe now.
    If you like the video, please subscribe to the channel, so we could keep producing more content like this!
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    #LeeBryant #AnalogToDigital #EngatiCX
    11 min
  • The fusion of marketing and tech - Mark Schaefer on Engati CX
    https://www.engati.com/ Engati is the world's leading no-code, multi-lingual chatbot platform.Blog link: https://blog.engati.com/ | Subscribe now.
    Mark Schaefer, Executive Director of Schaefer Marketing Solutions LLC talks about The fusion of marketing & tech on Engati CX. He says digital transformation is painful and gives uncertain returns, he also says that technology is a tool an opportunity for us to be at our best, and it's up to us how we adapt.
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    #MarkSchaefer #TechAndMarketing #EngatiCX
    32 min
  • The layers of CX innovation - Andy Mura on Engati CX
    https://www.engati.com/ Engati is the world's leading no-code, multi-lingual chatbot platform.Blog link: https://blog.engati.com/ | Subscribe now.
    Andy Mura, Head Of Marketing at ExB Group talks about Cognitive process automation on Engati CX. He mentions speed and personalization are the two key points which help in creating a better customer experience.
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    https://www.engati.com/chatbots-for-news-and-media
     
    https://www.engati.com/glossary/ai-in-customer-service
    https://www.engati.com/glossary/chatbots-in-news-and-media
    #AndyMura #CXInnovation #EngatiCX
    26 min
  • Micro-moments that matter - Jeannie Walters on Engati CX
    https://www.engati.com/ Engati is the world's leading no-code, multi-lingual chatbot platform.https://open.spotify.com/episode/6FRy6BPK1jIKADIOBWiCNgBlog link: https://blog.engati.com/ | Subscribe now.
    Jeannie Walters, CEO & Chief Customer Experience Investigator of Experience Investigators by 360Connext talks about Micro-Moments that Matter on Engati CX. She says Technology is exciting, on a scale we’ll be able to serve and Ai and chatbots can answer correctly, at the right place, and at the right time.
    If you like the video, please subscribe to the channel, so we could keep producing more content like this!
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    https://www.engati.com/blog/whitelabel-chatbot
    #JeannieWalters #Micro-momentsThatMatter #EngatiCX
    21 min
  • Empathizing with customers - Annette Franz on Engati CX
    https://www.engati.com/ Engati is the world's leading no-code, multi-lingual chatbot platform.https://open.spotify.com/episode/6FRy6BPK1jIKADIOBWiCNgBlog link: https://blog.engati.com/ | Subscribe now.
    Annette Franz, Founder and CEO of CX Journey Inc. talks about Customer Understanding on Engati CX. She says technology is not experienced, its about emotion, interaction therefore we cannot throw tech to solve people's problems - it has to be a facilitator.
    If you like the video, please subscribe to the channel, so we could keep producing more content like this!
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    https://www.engati.com/blog/facebook-messenger-chatbot
    #AnneteFranz #EmpathizingWithCustomers #EngatiCX
    18 min
  • Content Marketing Chatbots - Adriana Tica on Engati CX
    https://www.engati.com/ Engati is the world's leading no-code, multi-lingual chatbot platform.Blog link: https://blog.engati.com/ | Subscribe now.
    Adriana Tica, Owner of Copywritech talks about content marketing chatbots on Engati CX. She says just be regular with respect to content, you don't have to exhaust yourself and write extensively every day because google favours regular behaviour and things don't change overnight so have patience and trust the process.
    If you like the video, please subscribe to the channel, so we could keep producing more content like this!
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    https://www.engati.com/blog/chatbots-for-ecommerce
    https://www.engati.com/glossary/ecommerce-funnel
    #AdrianaTica #ContentMarketingChatbots #EngatiCX
    26 min
  • The virtuous cycle of Ex and Cx - Jessica Noble on Engati CX
    https://www.engati.com/ Engati is the world's leading no-code, multi-lingual chatbot platform.https://open.spotify.com/episode/6FRy6BPK1jIKADIOBWiCNgBlog link: https://blog.engati.com/ | Subscribe now.
    Jessica Noble, Customer Experience Professional (CXPA), former Project Management Professional, keynote speaker, and creator of The L.E.A.D.E.R Methodology for creating magnetic employee talks about Virtuous Cycle on Engati Engage. She says giving more value to customers is important rather than spending lots of time developing an idea that no one wants.
    If you like the video, please subscribe to the channel, so we could keep producing more content like this!
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    https://www.engati.com/glossary/customer-churn
    #JessicaNoble #TheVirtuousCycleOfEx&Cx #EngatiCX
    35 min
  • Customer-oriented tech - Cyril Coste on Engati CX
    https://www.engati.com/ Engati is the world's leading no-code, multi-lingual chatbot platform.Blog link: https://blog.engati.com/ | Subscribe now.
    Cyril Coste, PRINCIPAL CONSULTANT - Emergn talks about Customer Oriented Tech on Engati Engage. He says DIgital Transformation gives a better understanding of customers and helps in better CX.
    If you like the video, please subscribe to the channel, so we could keep producing more content like this!
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    #CyrilCoste #Customer-OrientedTech #EngatiCX
    25 min
  • All-pervasive AI - Nigel Wilson on Engati CX
    https://www.engati.com/ Engati is the world's leading no-code, multi-lingual chatbot platform.Blog link: https://blog.engati.com/ | Subscribe now.
    Nigel Wilson, Co-founder at We and AI talks about Personalized Mining AI on Engati Engage. According to him, everybody uses AI in some or the other way Doctors, Experimentalists, Customers, etc If you like the video, please subscribe to the channel, so we could keep producing more content like this!
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    https://www.engati.com/blog/multilingual-chatbots
    #NigelWilson #AppPervasiveAI #EngatiCX
    21 min

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