When an employee leaves their employer, comprehensive knowledge transfer to the remaining colleagues is always a critical desire but, more commonly, a major failure. Most companies do it poorly or not at all. Without a sound strategy to infuse knowledge transfer into employee turnover and/or succession activities, both the company and teammates find themselves in a very vulnerable position trying to continue the operations at an optimal level. This negative impact is tripled when long-tenured employees holding key roles leave the company. High-stress levels, frustration, and anxiety are felt by all when handoffs are not well executed.

In this episode, Laurel Rutledge, founder of the LKR Group, shares insights on how leaders can avoid their employees taking institutional knowledge with them as they transfer to a new department or worse, leave the company. She shares a real-life case study and shows the power to be had when aligning people strategy, data and business strategy to ensure ongoing organizational effectiveness occurs.

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Full show notes, links to resources mentioned and other compelling episodes can be found at http://LeadYourGamePodcast.com. (Click magnifying icon at top right and type “Trevor”)

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ABOUT LAUREL RUTLEDGE:

A former Senior HR Executive with global, multi-industry experience, Laurel Rutledge has built teams and departments, led large-scale projects, and coached individuals from the plant floor to the boardroom. With a background in people strategy and analytics, internal audit, consulting, and risk management, she knows that it takes both people and strategy to build a business or career.

Laurel holds a B.S in Accounting from the University of Houston-Downtown, an MBA from Indiana University-Bloomington/ESADE - Barcelona, and multiple certifications. She hosts “The Rutledge Perspective,” a weekly live radio show and pre-recorded podcast, and “Alignment, Vision, Action” on Fireside

WHAT TO LISTEN FOR:

1. Avoiding “shiny ball syndrome”: Misconceptions about leadership that people fall into
2. Strategies leaders can use to ensure knowledge transfer during employee transitions
3. Laurel’s Fun Facts – purging, quinoa and brussel sprouts, and being approachable.

FEATURED TIMESTAMPS:

[03:49] Hear where Laurel grew up and her interesting professional story

[10:21] What it takes for you to lead at the top of your game

[11:34] Laurel's addition to the LATTOYG playbook: The 4 pillars of focus Laurel finds critical for all exemplary leaders

[13:26] Common areas where people stumble and how you can move past them

[17:45] Misconception about leadership that people fall into

[20:40] How to tackle the knowledge transfer dilemma

[29:06] Signature Segment: The leadership tactics that most resonates with Laurel

[31:57] Signature Segment: Full Disclosure

[35:06] Signature Segment: Karan’s Take

LINKS FOR LAUREL RUTLEDGE:

• Website: http://laurelrutledge.com
• LinkedIn: https://www.linkedin.com/in/laurel-k-rutledge/
• Instagram: https://www.instagram.com/laurel.k.rutledge/
• Twitter: https://twitter.com/LaurelKRutledge
• Facebook: http://www.facebook.com/therutledgeperspective
• The Rutledge Perspective Radio Show playlist: https://www.youtube.com/playlist?list=PLQbJ8zK_lh94uX-eE7PS_GxObD7tLZgM1)