“Meta. Metamates. Me." A new set of corporate values announced by Facebook last week, was ridiculed by its employees. We discuss what went wrong at Meta, and why company morale cannot be boosted by a slogan change, or a rebranding exercise.

Image Credit: Shutterstock | Sergei Elagin

See omnystudio.com/listener for privacy information.

Now that we’re in an endemic phase of Covid, there’s a chance that at least someone that you know has contracted it. During that period how did their employer support them? And if they’re a freelancer, what rights do they and their client have when it comes to finishing any ongoing contracts?

Click here to read the article mentioned in the podcast.

Image Credit: Shutterstock | Kite_rin

See omnystudio.com/listener for privacy information.

Chatbots are fast becoming an indispensable part of the customer experience, with reports indicating the overall market size for chatbots worldwide will likely breach US$1.3 billion in 2024. The question then is, what will drive the rapid growth of chatbots and how will chatbots evolve in 2022 as organisations increasingly integrate chatbots into their customer care? We discuss.

Image Credit: Shutterstock | Tero Vesalainen

See omnystudio.com/listener for privacy information.

Do you know what the Metaverse is? Are you ready for it? And if not, how can you get your company ready for this upcoming adjustment?

Image Credit: Shutterstock | thinkhubstudio

See omnystudio.com/listener for privacy information.

The Malaysian Employers Federation (MEF) said the proposed increase in the national minimum wage to RM1,500 will kill businesses, which are still in economic recovery mode.

Image Credit: Shutterstock | Hyejin Kang

See omnystudio.com/listener for privacy information.

There’s more data about shopping and consumer behaviour than ever before, but what are brands doing to leverage all those insights? Over the recent festive season, a customer engagement platform ran a survey on spending trends with some surprising results. These insights, if harnessed properly, could help brands thrive over the coming year by understanding post-pandemic consumer behaviour.

Image Credit: Shutterstock | Syda Productions

See omnystudio.com/listener for privacy information.

Valentine’s Day is traditionally used to celebrate romance, but in line with feelings of joy and appreciation, we take a look at how leaders can better communicate their appreciation for their staff and why that’s important.

Image Credit: Shutterstock | Nattakorn_Maneerat

See omnystudio.com/listener for privacy information.

Mixed signals from the Malaysian government over its plans to reopen borders and minimise restrictions amid an increase in Omicron cases has led the public and some experts to question whether it is prioritising the economy over public health.

Image Credit: Shutterstock | 06photo

See omnystudio.com/listener for privacy information.

The Malaysian Employers Federation (MEF) said the proposed increase in the national minimum wage to RM1,500 will kill businesses, which are still in economic recovery mode.

Image Credit: Shutterstock | Hyejin Kang

See omnystudio.com/listener for privacy information.

We’re in the middle of a great undoing for productivity and hustle culture. From “slow productivity” to the anti-work movement, workers across all sectors and industries are scrambling to find a solution to their frustrations. We take a look at what makes a “workaholic”, whether or not it actually contributes to output, and the psychology behind this phenomenon.

Image credit: Shutterstock | Dragon Images

See omnystudio.com/listener for privacy information.