Deputy Communications and Multimedia Minister, Zahidi Zainul Abidin has shared that the Malaysian government is planning to introduce a new service tax for online shopping. The proposed rate is about 0.02% and will be charged to buyers who make online purchases on ecommerce portals such as Lazada and Shopee.

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In the time of COVID-19, digital transformation is one of the hot new buzz-phrases being thrown around. But how do you actually equip the digital part of your company to take on a more prominent role as a leader?

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Malaysians still are pretty heavy cash-users, whipping out banknotes at mamaks and paying our parking tickets with coins. But with the emphasis on minimising physical contact during the pandemic, more and more outlets have been forced to embrace cashless payments. So what are the benefits of going cashless because of COVID-19?

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Omnichannel. Online retail. Digital transformation. These aren’t just buzzwords - they’re the keys to keeping retailers afloat during volatile times. But contrary to popular belief, digitalization isn’t a one-stop solution to everyday retail woes. As this study points out, many brands have misconceptions about taking their businesses online and it’s slowing down their digital progress. Omnichannel. Online retail. Digital transformation. These aren’t just buzzwords - they’re the keys to keeping retailers afloat during volatile times. But contrary to popular belief, digitalization isn’t a one-stop solution to everyday retail woes. As this study points out, many brands have misconceptions about taking their businesses online and it’s slowing down their digital progress.

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To be informed is a consumers’ right, and to inform creates trust. To that end, Starbucks took it to digital traceability and allows its customers to get in-depth information on the coffee beans they are buying. With a mobile app or laptop, buyers can scan or type in the numbers on their coffee bean bags and trace where the coffee beans are from and where it’s made.

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One of the most crucial elements in marketing is to seize opportunities to interact with your consumers, and using a current event to create relevant content is a phenomenon known as “trendjacking”. With the water disruptions all over the Klang Valley, a multitude of brands hopped on the bandwagon to do a little “trendjacking”.

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It seems that as of yet, there’s no chance that any of us will be attending any kind of music festival anytime in the near future. And as sad as that may be, there may be alternatives, they’re just not fully-baked yet.

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Amazon’s “The Climate Pledge”, a sustainable effort to be net zero carbon across its business by 2040, recently partnered with Mercedes Benz vans by ordering more than 1,800 electric vehicles to its delivery feet. The partnership is one of many efforts that shows big companies making huge steps to be a part of a low carbon economy.

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When the COVID-19 shutdown began in March throughout the United States, the team at Adobe had to face a stark reality: Business as usual was no longer an option. 

Suddenly, over just a single weekend, they had to shift their global workforce of over 22,000 people to working remotely. Not surprisingly, their existing processes and workflows weren’t equipped for this abrupt change. Customers, employees, and partners — many also working at home — couldn’t wait days to receive answers to urgent questions.

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Working from home is slowly becoming the new normal for a majority of workers globally; so how have people adapted to this transition and how can they remain productive while working remotely?

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