Creating a Securely Managed Environment for Callers on Your Network, Days of the Big Dumb Pipe are Over

“Now more than ever,” says Sarah Delphey, VP Trust Solutions, Numeracle, “… enterprises are really demanding that service providers get into this realm and help them out.” A company’s digital identity, their organization’s digital footprint, is an asset, part of a brand that must be protected. Sarah tells us that as we tackle the unwanted call battle, consumers want to know that the calls they receive can be trusted. In this podcast, Sarah argues that its time for the service providers to be enablers of those services which make trusted calling and calls, something that enterprises and their consumers can depend on. “The day of just saying, ‘I am a mere dumb pipe’… those days are over.” We hear the case for taking charge, stepping up and offering a better level of service. We learn how this can be done and about ready to go resources, with a big focus on KYC.

Numeracle is an industry pioneer and leader with actionable solutions for legal callers that prioritizes their calling identity as the foundation to restoring trust in the voice channel and to their calls by removing barriers, like improper spam labels, from harming their phone numbers. Numeracle's Entity Identity Management™ (EIM) platform puts enterprise brands, BPOs, and service providers in direct control of their identity, which we vet and verify. Our EIM platform can also be used to manage branded communications, to improve call reputation with blocking and labeling prevention and spam label remediation, and we provide visibility into call display to ensure brand identity is presented as intended, with transparency and consistency. Our KYC-based identity vetting and verification is the cornerstone of the platform; developed in support of evolving federal regulations and telecom standards.

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