Entrepreneur Network Podcast

Stellar customer service is the core of every successful business. But the journey to get there is not always the easiest. How do you balance the resources, time, and methods to ensure that your employees are going above and beyond to provide customers with what they need? In this episode of Behind the Review, Jeff Toister, a service culture guide, shares his tips on teaching employees how to offer a service that keeps customers coming back. Theme Music by  and

Have you ever heard of something called SIM-swapping? It sounds like something that would happen late at night at a 1970s party in the suburbs, but it is much dirtier than that. On this week's episode, we examine the intricacies of what a SIM-swapping phone hack is and how the method was used to spearhead a $24 million dollar crypto heist. Based on an incredible story reported by Margi Murphy and Drake Bennett for we tell the tale of Michael Terpin, who after literally watching his crypto millions disappear before his eyes, launched a tireless campaign to find and punish the criminals who did it. The twists and turns of this story will leave your head spinning, and make you think about ditching your smartphone for a flip phone. Or better yet, a landline. And a word to the wise? Never get in business with someone nicknamed "Baby Al Capone." Also, if you are in a crypto crime syndicate called Community? Your fellow criminals might be your worst enemies.

Have you ever taken a loss in your business? Well, today’s guest personally lost $400 million dollars and during our chat he’ll share the lessons he’s learned so you can better navigate setbacks as well. Launch Your Business is presented by Comcast Business. With Comcast Business it's not just possible, it's happening. Comcast Business - Powering Possibilities. Learn more at .

Devin Eichler, founder/CEO of Crafty Cow, understands that simplicity and relationships are keys to success — in-person AND online. Establishing connections with audiences is paramount and Crafty Cow is finding a way to thrive in the competitive hospitality world. Listen to this interview to learn about streamlining restaurant operations, connecting with customers through personal branding, and learning to ask for help. Sponsored by: Toast: All-In-1 Restaurant POS —

On this episode of The Jeff Fenster Show,, Jeff Fenster interviews Codie Sanchez, an entrepreneur and content creator. They discuss the importance of supporting each other in personal ventures, the concept of 'skin in the game' and how it relates to entrepreneurship, the advantages of starting a boring business over a flashy one, and the process of deal making and how it differs from real estate. Codie encourages listeners to get out of their comfort zone and to take advantage of opportunities to learn and grow.

Want to sound smarter? Want to be more comfortable speaking on the fly, whether it's giving a presentation or just rolling with a conversation? You don't have to memorize what you're saying, but you do need a structure that helps your ideas stick. Stanford lecturer Matt Abrahams, author of the new book "Think Faster, Talk Smarter", explains how to do it — and offers some specific structures you can start using today.

As the owner and solo employee at Trickery, a magic & comedy show in Chicago, Aaron Rabkin wears many hats — and not just ones with rabbits inside. To keep the show fresh and maintain his energy, Aaron adopts the motto “less is more,” creating intimate shows for audiences of up to 35 people. Hear from one of these attendees, reviewer Jackie M., about her experience at the show and from Aaron about how his hard work has achieved Trickery a perfect record of 5-star reviews, including Jackie’s. Theme Music by  and

Godard Abel is the Co-Founder and CEO of G2, the largest and most trusted software marketplace, making B2B tech buying easy by connecting buyers to vendors based on authentic customer reviews and real-time ratings of business software and services. Previously, Godard built cloud CPQ pioneers BigMachines (acquired by Oracle) and SteelBrick (acquired by Salesforce). He is also chairman of Logik.io and ThreeKit, helping to create the next generation of configuration technology.

At just 25 years old Soli Cayetano has invested in over 40 real estate units. But as you’ll discover, she wasn’t given this opportunity, she worked for it. On today’s show she’ll share how you can achieve incredible results for your company as well, even if you have to start from the bottom. Launch Your Business is presented by Comcast Business. With Comcast Business it's not just possible, it's happening. Comcast Business - Powering Possibilities. Learn more at .

Tony Smith is the CEO and co-founder of Restaurant365, a company that's helping improve the fortunes of more than 40,000 restaurants with its back-office management software. The leader stands out for his commitment to transparency and desire to help businesses thrive.  Listen to this interview to learn about bringing numbers to life with software, the value of in-person events, and how to avoid burnout. Sponsored by: Toast: All-In-1 Restaurant POS —