Getting your customers or clients to write reviews is no easy task. And on Yelp specifically, it’s against terms of service and content guidelines to solicit or ask for a review. So how can you naturally encourage them to share their experiences? Marketing expert Elizabeth Sexton shares how Aligned Modern Health, the multi-location holistic wellness business, manages their online presence while subtly showing their customers the power of online reviews.

Guest Ben Larson is CEO of Vertosa, a cannabis company that creates active ingredients for infused products including its patented and patent-pending emulsion systems. Ben is also an outspoken critic of delta 8 and says he would never work with a delta 8 client.

Marc Gorlin is the founder and CEO of crowdsourced delivery platform Roadie, which he launched in 2014. Roadie puts unused capacity in passenger vehicles to work by connecting people with items to send with drivers heading in the right direction. The company works with consumers and businesses across almost every industry to enable a faster, cheaper and more scalable solution for same-day and urgent delivery. Roadie became a wholly owned subsidiary of UPS in 2021.

Nina Manchev left her comfort zone to connect with new audiences using video. Listen to this interview with Forte Tapas owner and entrepreneur Nina Manchev (@fortetapas) about connecting with video, learning to be confident on camera, and appearing on Diners, Drive-ins, and Dives. WHAT DID YOU LEARN on this episode of Restaurant Influencers, sponsored by Toast? Leave a review to let us know! Make your restaurant better with Toast:

The writer discusses writing for Batman, Captain America, and creating the Radiant Black universe.

In 2006, a debate raged inside of Nintendo: Do they bundle their new Wii console with the game Wii Sports, or sell the game separately? Reggie Fils- Aimé was president of North America at the time, and he argued yes — because even though it meant giving up revenue upfront, it would lead to more Wii sales later. Here, he explains the battle and how he won it.

Grassdoor is a leading cannabis delivery service in California. Despite fierce competition, they’ve managed to be successful thanks to a proprietary tech platform that enables brands to white label their services. We talk to CEO Zack Ein about how he went from being the company’s first delivery driver to overseeing a team of 450 full-time drivers. He also talks about the challenges and costs for DTC services and where the business is going.

Auto House goes beyond lukewarm customer service, prioritizing one-on-one bonds between buyers and sales partners to integrate themselves into the lives of the community they serve. Auto House has changed the car industry's narrative by implementing thoughtful, personalized help, whether it's loaning out a minivan to let a mom try out at practice or making connections with clients long after the sale. Reviewer Amber P. shares how Auto House became her family’s first choice for their auto needs.

Sheila Lirio Marcelo was founder and former CEO and Chairwoman of Care.com, the world’s largest marketplace for care, serving more than 35 million people across 20 countries and growing more than 100% year-over-year from its founding in 2006 until the company went public. Marelo has now become one of only 22 women to ever found and lead a company to IPO.

Technology helps restaurants thrive. Listen to this interview with Toast CEO Chris Comparato (@chriscomparato) about leading with the customer in mind, having a digital-first mentality, and how innovative tech like what Toast provides are helping restaurants find the success they deserve. WHAT DID YOU LEARN on this episode of Restaurant Influencers, sponsored by Toast? Subscribe and leave a review to let us know! Make your restaurant better with Toast: