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Ritesh Patel shares an entrepreneurial journey that started with coding as a child, building software as a teenager, and hacking together DIY livestreams for club nights long before that was mainstream. In this episode, he explains how those early instincts grew into Ticket Fairy, a company that began by applying ad-tech and gamification to event growth and is now expanding into working capital, AI-powered workflows, and banking infrastructure. He also shares why better software alone was not enough to win in a crowded market, how he and his brother make a co-CEO model work across continents, and what founders can learn from focusing on product, customers, and real sources of competitive advantage.
Show Notes
Quick Fire Resources
Morgan O’Hara didn’t found The Hutong, but over 16 years he helped shape it, scale it, and ultimately become its largest shareholder. In this episode, he talks candidly about joining the company in its earliest days, bringing structure to a highly creative business, and helping steer its evolution from a Beijing cultural space into a leading educational travel company working with schools across Greater China and Southeast Asia. The conversation also explores leadership growth, culture-building, pandemic survival, and what it really takes to rise inside a company you believe in.
Show Notes
[00:00] Show Teaser & Intro
[02:03] Morgan’s unconventional path begins
Fresh out of his MBA, Morgan lands in China during the financial crisis, visits a hutong courtyard on a school trip, and decides to stay in Beijing rather than head home.
[04:59] Early days at The Hutong
He joins a tiny team, wears many hats, and starts bringing structure to a business that was initially more experimental and community-driven than operationally defined.
[06:34] From cultural courtyard to educational travel business
What began as events, workshops, and community programming gradually evolved into a focused B2B educational travel company serving international schools.
[08:19] Spotting the real growth opportunity
Morgan and the team realize their real edge is in designing and delivering experiential learning programs, then begin expanding from Beijing into Shanghai, Hong Kong, and beyond.
[10:26] Earning equity, not inheriting it
Morgan explains how performance, sweat equity, and reinvestment created his path into ownership — and how a revenue milestone helped formalize the partnership.
[13:02] Morgan’s real entrepreneurial focus
Rather than claiming a “superpower,” he points to two enduring obsessions: building a great place to work and relentlessly protecting program quality.
[14:18] Turning mistakes into learning
Morgan shares an internal mantra — “turning negatives into positives” — and the role that positivity plays in entrepreneurial resilience.
[17:30] The pandemic nearly breaks the business
For a company built around in-person experiences, Covid was existential. Morgan reflects on hard choices, preserving the team as long as possible, and leading through uncertainty.
[18:42] How The Hutong survived
By shrinking to a core team, operating opportunistically in open markets, and developing localized programs where restrictions allowed, the company made it through and came out stronger.
[20:59] Morgan’s evolution as a leader
He describes the shift from intense operator to steward of the company — and the growing importance of lifting others up rather than staying at the center of everything.
[22:22] Escaping founder-style bottlenecks
Moving to Hong Kong forced Morgan to step back from day-to-day details and operate with more perspective, which helped the company scale.
[24:29] Hiring, values fit, and leadership development
Morgan explains The Hutong’s approach to hiring, why bringing in senior outsiders is not always the answer, and how they develop leaders from within.
[25:40] The management forum
One of the standout practices in the business: a recurring learning forum built around management principles and shared leadership development.
[28:13] Quick Fire: book recommendation
Morgan recommends Mastering the Rockefeller Habits by Verne Harnish, now more widely associated with Scaling Up.
[28:44] Quick Fire: morning routine
He starts early, makes coffee, plans the day, and tackles high-focus work before the family gets up.
[29:17] Quick Fire: tool he can’t live without
Morgan names Asana as both a team project-management tool and a personal reminder system.
[29:37] Quick Fire: habit that keeps him grounded
Exercise — running, swimming, biking, or the gym.
[29:50] Quick Fire: best business advice
“Nothing is ever as good or as bad as it seems.”
[31:19] Final advice for ambitious employees
If you love the business you’re in, prove your worth, make yourself indispensable, and create the kind of value the company cannot ignore.
[33:00] Show Outro
Quick Fire Resources
Book: Mastering the Rockefeller Habits by Verne Harnish
Tool/App: Asana
Related hiring book mentioned by Scott: Who: The A Method for Hiring by Geoff Smart and Randy Street
Roberta Lipson (李碧菁) walks us through a rare founder story: spotting a gap in China’s healthcare market, persuading stakeholders that a foreign-invested hospital could work, and then financing the first facility through an early-stage IPO that many would have advised against. We explore the practical realities of building trust—first with top doctors, then with patients—how a mission-driven culture becomes operational, and why the “right” capital market for a business like hers is the one closest to its patients.
Timestamped Show Notes (key topics & takeaways)Books (Roberta):
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In this episode of ENTREPRENEURISM, Scott interviews Minesh Pore, Co-Founder & CEO of BuyHive and Founder & CEO of SourcingGPT.ai, exploring how he's leveraging AI throughout his business. Minesh shares how he went from Yellow Pages ad sales to leading global sourcing teams, then bootstrapping BuyHive through the chaos of COVID by focusing relentlessly on revenue. He then reveals how SourcingGPT was born from thousands of hours of on-the-ground sourcing expertise, and how vertical AI agents can automate RFQs, supplier discovery, and landed-cost calculations—freeing people to focus on judgment, relationships, and growth. The conversation wraps with a founder’s playbook for starting AI-native businesses, failing fast, and making sure you’re actually solving real customer problems.
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Vanessa Hendriadi, CEO and Co-Founder of GoWork, has done what many founders only talk about: she deliberately stepped back from running the day-to-day and handed operational control to a GM—while staying firmly in the CEO seat. In this conversation, she shares how her engineering mindset, love of systems, and experience merging companies and surviving COVID laid the groundwork for a more scalable leadership model. Vanessa explains why delegating ownership (not tasks), embracing radical transparency, and framing her leaders as the “first team” in the company were critical to making the transition work. She also dives into the inner game: stoicism, daily movement, journaling, and protecting her energy “like equity” so the business now fits into the life she wants, not the other way around.
Timestamped Show Notes[00:00] Cold Open – Delegating Ownership, Not Tasks
[00:35] Show Intro
[02:06] Meet Vanessa & GoWork at Scale
[03:41] From Chemical Engineer to System Builder
[05:45] Connecting Real Estate ‘Hardware’ with Startup ‘Software’
[07:19] Superpower: Resonance and Human Systems
[09:49] Early Struggles: Motherhood, FOMO, and Overwhelm
[11:59] You Can’t Do Everything: The Seeds of Delegation
[13:16] The Decision to Install a GM
[15:05] Transparency, Shared Ownership & Over-Communication
[16:04] What’s in It for Them: Elevating the Leadership Team
[18:06] Shadowing, Step-by-Step Authority Transfer
[19:19] Humans, Not Machines: Leadership as Art and Science
[20:44] The Leadership Team as Team #1
[21:08] Visionary CEO + Integrator GM
[22:05] Pre-Mortems and Leading with Questions
[23:33] Soft Stuff Is the Hard Stuff
[24:11] Quick Fire: Book Every Entrepreneur Should Read
[25:14] Quick Fire: Morning Routine
[26:06] Quick Fire: Tools & Apps She Can’t Live Without
[27:11] Quick Fire: Daily Habits – Journaling & Affirmations
[28:15] Quick Fire: Best Business Advice
[30:28] Advice to Early-Stage Entrepreneurs
[31:39] Show Outro
In this dynamic episode, Jaeson Ma—serial entrepreneur, venture capitalist, and cultural bridge builder—unpacks his unlikely path from street-smart hustler to spiritual missionary to serial founder shaping the intersection of media, tech, and faith. Named to Variety’s 500 Most Influential Leaders and part of the Milken Institute’s Young Leaders Circle, Jaeson reflects on what drives him: purpose, persistence, and the power of belief. Scott and Jaeson explore what it means to bridge East and West, to define success through calling, and to stay grounded while creating global impact.
⏱️ TIMESTAMPED SHOW NOTES[00:00] Jaeson’s opening reflection on purpose and authenticity
[02:23] Scott welcomes Jaeson Ma to the show
[03:06] The Paris Hilton + Musical.ly story and how Goodwater Capital landed a unicorn deal
[09:20] From humble beginnings: selling candy in San Jose to support his family
[13:19] Early lessons in fearlessness and persuasion
[15:03] From street hustler to missionary—learning to “sell the gospel”
[16:08] Mentorship under MC Hammer and lessons in faith, media, and venture capital
[18:54] Missionary years across 40 countries and how they shaped his worldview
[20:19] Discovering his life’s purpose: bridging East and West through culture and technology
[21:13] The rise of Shanghai as the East-West nexus and what changed post-COVID
[25:36] How geopolitics disrupted global collaboration—but why dialogue still matters
[28:35] Defining success through calling, not comparison
[33:23] Jaeson on his superpower: being a catalyzer who spots what’s about to blow up
[36:02] Why he’s betting on OpenWav and the next evolution of the music industry
[38:08] Quick-Fire Entrepreneur Hacks: Books, habits, mentors, and advice for founders
[41:27] Jaeson’s closing words: “The only failure is not trying.”
[42:56] Show outro
📚 QUICK-FIRE RESOURCESFrom bootstrapping during the 2008 financial crisis to building a global clean energy business with associates in 15 countries, Andy Klump’s 17-year journey with Clean Energy Associates is a case study in resilience and intentional leadership.
In this episode, Andy shares how he turned early chaos into structure with the help of an executive coach, built a culture that transcended borders, and led a values-driven team through exponential growth and a successful exit to Intertek in 2022. His reflections on culture, coaching, and personal sustainability make this one of the most actionable playbooks for founders looking to scale without losing their soul.
⏱️ Show NotesDavid Steele embodies the spirit of the parallel entrepreneur. He is the founder and CEO of OneWealth Advisors, an independent registered investment advisory firm managing well over $1B in assets. In parallel, he is Executive Chairman of a restaurant group with 300 employees and also owns multiple yoga studios. In this conversation with Scott Pollack, David reflects on the grit it took to cold-call 500 prospects a day in his early years; the discipline of systems and financial prudence; and the principle that people simply want to feel loved and valued. He shares candidly about his ongoing battle with self-limiting beliefs, and why systematic behavior is the foundation of sustainable entrepreneurship.
4. Show NotesRich Robinson—globetrotting entrepreneur, educator, comedian, and ecosystem builder—shares how travel shaped his entrepreneurial mindset and why being a "curious connector" has been his lifelong superpower. To date, Rich has been a co-founder and/or senior exec in eight startups (three of which exited to public companies), and he has served as an investor, board member, advisor, or mentor to dozens more. From founding China’s first mobile gaming company to teaching at Peking University and now leading initiatives in AI, blockchain, and robotics, Rich offers candid stories of successes, failures, and the power of resilience. His philosophy: failure is just feedback, and entrepreneurship is one of the best ways to become your best self.
Show Notes
Quick-Fire Recommendations
Michele Ferrario didn’t set out to become an entrepreneur. From McKinsey to private equity, Rocket Internet, and Zalora, his path built confidence until the right problem—and the right partners—pushed him to co-found StashAway in 2016. In this episode, Michele reflects on serendipity, culture, leadership style, and the delicate balance between empowerment and control. A consistent theme in his journey is that frugality buys freedom—less reliance on capital markets, more control of the company’s future.
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