Building a positive company culture is essential for fostering a productive and engaged workforce. It starts with establishing core values that reflect the company's mission and guiding principles. Leadership plays a pivotal role in modeling these values and promoting an inclusive, supportive environment where employees feel valued and heard. Regular communication, recognition programs, and opportunities for professional growth further enhance the culture. By prioritizing employee well-being, encouraging collaboration, and maintaining transparency, organizations can create a thriving culture that attracts and retains top talent, driving overall success and innovation.

Join James, Sondra and the Explore ProTech Tribe online as they discuss Building a Positive Company Culture.

About Explore ProTech

We're looking for the 500 most fun, authentic, caring, and ambitious entrepreneurs in the world to join our community.

If that's you, book a meeting with Peter & Nestene: https://exploreprotech.com/bookings/

Links:

GOSN Booking Link:

https://www.eventbrite.co.uk/o/the-explore-protech-team-30999801177

Subject Matter:

Entrepreneurs featured in this episode:

(Feel free to reach out for a virtual coffee)

Sondra Ray: https://www.linkedin.com/in/getitdonecoachinganvaservices

Peter Hingston: https://www.linkedin.com/in/peter-hingston-4089a51a6/

Steven Levy: https://www.linkedin.com/in/steve-levy/

Lesetja Mokou: https://www.linkedin.com/in/lesetja-mokou

Sommerville Lombard: https://www.linkedin.com/in/sommerville-lombard

Hendrick Mohlahlo: https://www.linkedin.com/in/hendrick-mohlahlo-158941a3/

Megan Deers: https://www.linkedin.com/in/megan-deers/

Sponsors:

Intro music produced by Peach Jam Records - https://www.linkedin.com/company/peach-jam-records-inc/

Vocals by Cheyanne Summer - https://www.linkedin.com/in/cheyanne-summer/

Photography by Joanne Moorhouse Global Virtual Photography - https://www.linkedin.com/in/joannemoorhouse/

Video Intro by Sommerville Lombard https://www.linkedin.com/in/sommerville-lombard/

Timestamps:

0:00 Tribe Song

1:47 Sondra Ray: Hello and Welcome Everybody

2:34 Peter Hingston: Culture does not just magically appear

12:25 Steven Levy: The nonnegotiables define your culture

22:38 Lesetja Mokou: How do you communicate your culture?

30:02 Hendrick Mohlahlo: Align your culture with the culture of your business

36:42 Peter Hingston: A culture has to be created first

39:27 Steven Levy: Why the business is important, the values and the mission

46:33 Lesetja Mokou: No number of organisation can have the same culture

46:57 Hendrick Mohlahlo: What happens when your business face challenges?

47:27 Steven Levy: Your culture can not be copied by your competitors

48:05 Peter Hingston: Respect what culture is and it will work for you

51:16 Sondra Ray: Announcements and Thanks

52:29 Peter Hingston: May all your wildest entrepreneurial dreams come true

Human Resources (HR) plays a crucial role in hiring and retaining top talent within an organization. Effective HR strategies involve identifying and attracting candidates whose skills, values, and goals align with the company's mission. This process includes a thorough recruitment strategy, from crafting compelling job descriptions to leveraging various channels for candidate sourcing. Retaining top talent requires creating a positive work environment, offering competitive compensation, and providing opportunities for growth and development. By fostering a culture of engagement and recognition, HR ensures that employees feel valued and motivated, ultimately contributing to the organization's long-term success.

Join James, Sondra and the Explore ProTech Tribe online as they discuss Human Resources: Hiring and Retaining Top Talent.

About Explore ProTech

We're looking for the 500 most fun, authentic, caring, and ambitious entrepreneurs in the world to join our community.

If that's you, book a meeting with Peter & Nestene: https://exploreprotech.com/bookings/

Links:

GOSN Booking Link:

https://www.eventbrite.co.uk/o/the-explore-protech-team-30999801177

Subject Matter:

Entrepreneurs featured in this episode:

(Feel free to reach out for a virtual coffee)

Sondra Ray: https://www.linkedin.com/in/getitdonecoachinganvaservices

Peter Hingston: https://www.linkedin.com/in/peter-hingston-4089a51a6/

Hendrick Mohlahlo: https://www.linkedin.com/in/hendrick-mohlahlo-158941a3/

Steven Levy: https://www.linkedin.com/in/steve-levy/

Lesetja Mokou: https://www.linkedin.com/in/lesetja-mokou

Kelsey Anderson: https://www.linkedin.com/in/kelseyranderson/

Mikey Guness: https://www.linkedin.com/in/mikey-guness-89526b271

Sponsors:

Intro music produced by Peach Jam Records - https://www.linkedin.com/company/peach-jam-records-inc/

Vocals by Cheyanne Summer - https://www.linkedin.com/in/cheyanne-summer/

Photography by Joanne Moorhouse Global Virtual Photography - https://www.linkedin.com/in/joannemoorhouse/

Video Intro by Sommerville Lombard https://www.linkedin.com/in/sommerville-lombard/

Timestamps:

0:00 Tribe Song

1:49 Sondra Ray: Hello and welcome everybody

4:17 Peter Hingston: Create a set culture within your space

9:43 Steven Levy: What defines the culture of the business

18:50 Hendrick Mohlahlo: Give them room to do what they were hired to do

24:17 Lesetja Mokou: Employ ambassadors to your company

32:41 Peter Hingston: If you are not ready to employ, don't do it

38:26 Steven Levy: Where do you draw the line to avoid your staff from taking your for a ride?

41:19 Mikey Guness: Be realistically honest about your mission, vision, goals and values

45:42 Lesetja Mokou: Be prepared to deal with different personalities

47:57 Peter Hingston: Stick to the letter of the law

50:47 Hendrick Mohlahlo: What is the cost of retention vs. retraining new employees?

53:32 Steven Levy: Entrepreneurship is called a journey and not an event

56:43 Sondra Ray: Wrapping up

57:34 Sondra Ray: Announcements and thanks

58:16 Peter Hingston: May all your wildest entrepreneurial dreams come true

Effective communication is the cornerstone of excellent customer service. It involves actively listening to customers, clearly conveying information, and promptly addressing concerns. Training staff to communicate empathetically and efficiently helps in building trust and rapport with customers. Utilizing multiple channels, such as phone, email, and social media, ensures accessibility and convenience for customers. By consistently providing clear and responsive communication, businesses can enhance customer satisfaction, resolve issues swiftly, and foster lasting relationships that contribute to customer loyalty and positive word-of-mouth.

Join James, Sondra and the Explore ProTech Tribe online as they discuss Effective Communication and Customer Service.

About Explore ProTech

We're looking for the 500 most fun, authentic, caring, and ambitious entrepreneurs in the world to join our community.

If that's you, book a meeting with Peter & Nestene: https://exploreprotech.com/bookings/

Links:

GOSN Booking Link:

https://www.eventbrite.co.uk/o/the-explore-protech-team-30999801177

Subject Matter:

Entrepreneurs featured in this episode:

(Feel free to reach out for a virtual coffee)

Sondra Ray: https://www.linkedin.com/in/getitdonecoachinganvaservices

James Brown: https://www.linkedin.com/in/jamesbrownmedia/

Peter Hingston: https://www.linkedin.com/in/peter-hingston-4089a51a6/

Hendrick Mohlahlo: https://www.linkedin.com/in/hendrick-mohlahlo-158941a3/

Steven Levy: https://www.linkedin.com/in/steve-levy/

Rhona MacCormick: https://www.linkedin.com/in/rhona-maccormick-transform-content-marketing

Megan Deers: https://www.linkedin.com/in/megan-deers/

Lesetja Mokou: https://www.linkedin.com/in/lesetja-mokou

Kelsey Anderson: https://www.linkedin.com/in/kelseyranderson/

Mikey Guness: https://www.linkedin.com/in/mikey-guness-89526b271

Gareth Muller: https://www.linkedin.com/in/gareth-muller-835983142/

Sponsors:

Intro music produced by Peach Jam Records - https://www.linkedin.com/company/peach-jam-records-inc/

Vocals by Cheyanne Summer - https://www.linkedin.com/in/cheyanne-summer/

Photography by Joanne Moorhouse Global Virtual Photography - https://www.linkedin.com/in/joannemoorhouse/

Video Intro by Sommerville Lombard https://www.linkedin.com/in/sommerville-lombard/

Timestamps:

0:00 Tribe Song

1:53 James Brown: Hello and welcome everybody

4:02 Rhona MacCormick: Effective Communication and Customer Service

09:25 Rhona MacCormick: How does one improve their active listening skills.

10:41 Peter Hingston: Is effective and clear communication something that can be learned?

11:54 Rhona MacCormick: Finding the way that works for you best

16:09 Steven Levy: Give the other person a chance to answer

20:00 Rhona MacCormick: How can businesses use chatbots to maintain good communication with customers?

23:26 Lesetja Mokou: Effective communication should not be limited to only your business

28:53 Megan Deers: Stop yourself and take a step back

31:47 Rhona MacCormick: Does non-verbal communication include emails and posters?

33:34 Mikey Guness: It's about how you treat your customer

37:45 Rhona MacCormick: Can reaction buttons in chats be misinterpreted?

40:37 Peter Hingston: Learning to communicate effectively will benefit you at all levels

45:57 Rhona MacCormick: What is the correct course of action when all attempts of effective communication and customer service has failed?

49:36 Steven Levy: Understand what your values are and what they mean to you

52:03 Sondra Ray: Announcements & Thanks

53:00 Peter Hingston: May all your wildest entrepreneurial dreams come true

Building a customer-centric culture involves placing the customer at the heart of every business decision and action. This requires a commitment from all levels of the organization to prioritize customer satisfaction and experience. Key strategies include training employees to understand and anticipate customer needs, fostering open communication channels for customer feedback, and continuously improving products and services based on that feedback. By aligning company goals with customer values and consistently delivering exceptional service, businesses can create a loyal customer base and a strong, positive brand reputation.

Join James, Sondra and the Explore ProTech Tribe online as they discuss Building a Customer-Centric Culture.

About Explore ProTech

We're looking for the 500 most fun, authentic, caring, and ambitious entrepreneurs in the world to join our community.

If that's you, book a meeting with Peter & Nestene: https://exploreprotech.com/bookings/

Links:

GOSN Booking Link:

https://www.eventbrite.co.uk/o/the-explore-protech-team-30999801177

Subject Matter:

Entrepreneurs featured in this episode:

(Feel free to reach out for a virtual coffee)

Sondra Ray: https://www.linkedin.com/in/getitdonecoachinganvaservices

Peter Hingston: https://www.linkedin.com/in/peter-hingston-4089a51a6/

Hendrick Mohlahlo: https://www.linkedin.com/in/hendrick-mohlahlo-158941a3/

Marlon August: https://www.linkedin.com/in/marlonaugust/

Steven Levy: https://www.linkedin.com/in/steve-levy/

Gareth Muller: https://www.linkedin.com/in/gareth-muller-835983142/

Sponsors:

Intro music produced by Peach Jam Records - https://www.linkedin.com/company/peach-jam-records-inc/

Vocals by Cheyanne Summer - https://www.linkedin.com/in/cheyanne-summer/

Photography by Joanne Moorhouse Global Virtual Photography - https://www.linkedin.com/in/joannemoorhouse/

Video Intro by Sommerville Lombard https://www.linkedin.com/in/sommerville-lombard/

Timestamps:

0:00 Tribe Song

1:32 Sondra Ray: Hello and Welcome Everybody

4:29 Marlon August: Customer-Centric Culture

9:48 Peter Hingston: Your culture becomes the foundation of your business

14:46 Steven Levy: Culture is defined by your values

24:12 Hendrick Mohlahlo: You have to start with you as an individual first

28:53 Marlon August: Demonstrating commitment to a customer centric culture

33:38 Peter Hingston: Start at the beginning and build the Culture right

40:46 Hendrick Mohlahlo: Give people the change to give you criticism

43:14 Steven Levy: Fine line between over communicating and under communicating

49:12 Peter Hingston: People feel comfortable, respected and valued

54:02 Marlon August: Care for you customer

56:34 Sondra Ray: Announcements & Thanks

58:05 Peter Hingston: May all your wildest entrepreneurial dreams come true

Customer retention and loyalty building are essential for long-term business success. Strategies to enhance customer retention include providing exceptional customer service, implementing loyalty programs, and regularly engaging with customers through personalized communication. Businesses can also gather and act on customer feedback to improve products and services, ensuring that customers feel valued and heard. By consistently delivering a high-quality experience and exceeding customer expectations, companies can foster strong relationships, encouraging repeat business and cultivating brand advocates who drive referrals and positive word-of-mouth.

Join James, Sondra and the Explore ProTech Tribe online as they discuss Customer Retention and Loyalty Building.

About Explore ProTech

We're looking for the 500 most fun, authentic, caring, and ambitious entrepreneurs in the world to join our community.

If that's you, book a meeting with Peter & Nestene: https://exploreprotech.com/bookings/

Links:

GOSN Booking Link:

https://www.eventbrite.co.uk/o/the-explore-protech-team-30999801177

Subject Matter:

Entrepreneurs featured in this episode:

(Feel free to reach out for a virtual coffee)

Sondra Ray: https://www.linkedin.com/in/getitdonecoachinganvaservices

James Brown: https://www.linkedin.com/in/jamesbrownmedia/

Peter Hingston: https://www.linkedin.com/in/peter-hingston-4089a51a6/

Gareth Muller: https://www.linkedin.com/in/gareth-muller-835983142/

Sponsors:

Intro music produced by Peach Jam Records - https://www.linkedin.com/company/peach-jam-records-inc/

Vocals by Cheyanne Summer - https://www.linkedin.com/in/cheyanne-summer/

Photography by Joanne Moorhouse Global Virtual Photography - https://www.linkedin.com/in/joannemoorhouse/

Video Intro by Sommerville Lombard https://www.linkedin.com/in/sommerville-lombard/

Timestamps:

0:00 Tribe Song

2:25 James Brown: Hello and Welcome everybody

4:45 Peter Hingston: Stay true to your brand

10:24 James Brown: Be upfront about what you can do

12:24 Sondra Ray: Not everybody's cup of tea

16:36 Peter Hingston: Maintain the level of trust

21:42 James Brown: Try to be you and be authentic to yourself

24:12 Sondra Ray: Not just to recommend people

28:51 Peter Hingston: About just as difficult as building a band

36:41 Sondra Ray: Value of what you get more than price you pay

39:51 Peter Hingston: Make use of a CRM to retain customer information

42:56 Sondra Ray: Having the right processes in place

44:44 Peter Hingston: Are there any CRM freeware available?

50:07 Peter Hingston: Ignite Students pay attention

52:02 James Brown: Wrapping it up

52:28 Sondray Ray: Announcements and thanks

53:22 Peter Hingston: May all your wildest entrepreneurial dreams come true

Sales and lead generation are critical components of a successful business strategy. Effective lead generation techniques include content marketing, social media engagement, and search engine optimization (SEO) to attract potential customers. Utilizing data analytics, businesses can identify and target ideal customer profiles, while email marketing and personalized outreach help nurture leads through the sales funnel. Additionally, leveraging customer relationship management (CRM) tools ensures efficient tracking and management of leads, ultimately converting prospects into loyal customers. Integrating these techniques allows companies to build a robust pipeline and drive sustained revenue growth.

Join James, Sondra and the Explore ProTech Tribe online as they discuss Sales and Lead Generation Techniques.

About Explore ProTech

We're looking for the 500 most fun, authentic, caring, and ambitious entrepreneurs in the world to join our community.

If that's you, book a meeting with Peter & Nestene: https://exploreprotech.com/bookings/

Links:

GOSN Booking Link:

https://www.eventbrite.co.uk/o/the-explore-protech-team-30999801177

Subject Matter:

Entrepreneurs featured in this episode:

(Feel free to reach out for a virtual coffee)

Sondra Ray: https://www.linkedin.com/in/getitdonecoachinganvaservices

James Brown: https://www.linkedin.com/in/jamesbrownmedia/

Permelia Parham: https://www.linkedin.com/in/permelia-parham

Peter Hingston: https://www.linkedin.com/in/peter-hingston-4089a51a6/

Mikey Guness: https://www.linkedin.com/in/mikey-guness-89526b271

Gareth Muller: https://www.linkedin.com/in/gareth-muller-835983142/

Kelsey Anderson: https://www.linkedin.com/in/kelseyranderson/

Sponsors:

Intro music produced by Peach Jam Records - https://www.linkedin.com/company/peach-jam-records-inc/

Vocals by Cheyanne Summer - https://www.linkedin.com/in/cheyanne-summer/

Photography by Joanne Moorhouse Global Virtual Photography - https://www.linkedin.com/in/joannemoorhouse/

Video Intro by Sommerville Lombard https://www.linkedin.com/in/sommerville-lombard/

Timestamps:

0:00 Tribe Song

1:55 James Brown: Hello and Welcome everybody

4:06 Peter Hingston: Something to conquer consistently

11:43 James Brown: Sparks a bit of conversation

16:25 Mikey Guness: Fine line between "overdoing" it or being tacked full

27:03 Peter Hingston: The sale starts the moment the conversation starts

38:30 Permelia Parham: Is once a week enough?

45:59 James Brown: Wrapping it up

46:54 Sondra Ray: Announcements and Thanks

49:00 Peter Hingston: May all your wildest entrepreneurial dreams come true

Content marketing and inbound strategies are essential components of modern digital marketing efforts. Content marketing focuses on creating valuable, relevant content to attract and engage a target audience, ultimately driving profitable customer action. This content can take various forms, such as blog posts, videos, infographics, and podcasts. Inbound strategies, on the other hand, revolve around attracting prospects through relevant and helpful content, rather than interruptive ads or cold outreach. By providing valuable content that addresses audience needs and pain points, businesses can build trust, establish authority, and nurture lasting relationships with their customers, leading to increased brand loyalty and higher conversion rates.

Join James, Sondra and the Explore ProTech Tribe online as they discuss Content Marketing and Inbound Strategies.

About Explore ProTech

We're looking for the 500 most fun, authentic, caring, and ambitious entrepreneurs in the world to join our community.

If that's you, book a meeting with Peter & Nestene: https://exploreprotech.com/bookings/

Links:

GOSN Booking Link:

https://www.eventbrite.co.uk/o/the-explore-protech-team-30999801177

Subject Matter:

Entrepreneurs featured in this episode:

(Feel free to reach out for a virtual coffee)

Sondra Ray: https://www.linkedin.com/in/getitdonecoachinganvaservices

Gareth Muller: https://www.linkedin.com/in/gareth-muller-835983142/

Lesetja Mokou: https://www.linkedin.com/in/lesetja-mokou

Steven Levy: https://www.linkedin.com/in/steve-levy/

Hendrick Mohlahlo: https://www.linkedin.com/in/hendrick-mohlahlo-158941a3/

Sponsors:

Intro music produced by Peach Jam Records - https://www.linkedin.com/company/peach-jam-records-inc/

Vocals by Cheyanne Summer - https://www.linkedin.com/in/cheyanne-summer/

Photography by Joanne Moorhouse Global Virtual Photography - https://www.linkedin.com/in/joannemoorhouse/

Video Intro by Sommerville Lombard https://www.linkedin.com/in/sommerville-lombard/

Timestamps:

0:00 Tribe Song

1:55 Sondra Ray: Hello and Welcome everybody

3:00 Gareth Muller: Content Marketing and Inbound Strategies

12:35 Steven Levy: Content writers vs. myself

15:51 Steven Levy: Attract and Convert vs. Visibility and Credibility

18:30 Lesetja Mokou: What is SEO and what does it do?

26:23 Steven Levy: Popularity of Hashtags in Social Media

31:24 Lesetja Mokou: Style of presenting should be different

34:52 Hendrick Mohlahlo: Know what to say and when to say it

39:00 Sondra Ray: Referrals are seen as inbound strategies

44:56 Steven Levy: Take into consideration that the dynamic has changed

50:33 Sondra Ray: Wrapping it up

41:38 Sondra Ray: Announcements and Thanks

53:00 May all your wildest entrepreneurial dreams come true

Digital marketing strategies for startups can be a game-changer, offering cost-effective ways to reach and engage with potential customers. Startups should focus on building a strong online presence through targeted social media campaigns, content marketing efforts such as blogging and video content, and search engine optimization (SEO) techniques to improve visibility in search results. Leveraging email marketing for personalized communication and implementing analytics tools to track performance and make data-driven decisions are also crucial steps. By combining these strategies with a deep understanding of their target audience, startups can effectively promote their brand, drive traffic, and ultimately convert leads into loyal customers.

Join James, Sondra and the Explore ProTech Tribe online as they discuss Digital Marketing Strategies for Startups.

About Explore ProTech

We're looking for the 500 most fun, authentic, caring, and ambitious entrepreneurs in the world to join our community.

If that's you, book a meeting with Peter & Nestene: https://exploreprotech.com/bookings/

Links:

GOSN Booking Link:

https://www.eventbrite.co.uk/o/the-explore-protech-team-30999801177

Subject Matter:

Entrepreneurs featured in this episode:

(Feel free to reach out for a virtual coffee)

Sondra Ray: https://www.linkedin.com/in/getitdonecoachinganvaservices

James Brown: https://www.linkedin.com/in/jamesbrownmedia/

Lesetja Mokou: https://www.linkedin.com/in/lesetja-mokou

Kelsey Anderson: https://www.linkedin.com/in/kelseyranderson/

Hendrick Mohlahlo: https://www.linkedin.com/in/hendrick-mohlahlo-158941a3/

Sponsors:

Intro music produced by Peach Jam Records - https://www.linkedin.com/company/peach-jam-records-inc/

Vocals by Cheyanne Summer - https://www.linkedin.com/in/cheyanne-summer/

Photography by Joanne Moorhouse Global Virtual Photography - https://www.linkedin.com/in/joannemoorhouse/

Video Intro by Sommerville Lombard https://www.linkedin.com/in/sommerville-lombard/

Timestamps:

0:00 Tribe Song

1:46 Sondra Ray: Hallo and Welcome Everybody

3:55 Kelsey Anderson: Digital Marketing Strategies for Startups

10:43 Lesetja Mokou: What is Digital Marketing?

11:53 Kelsey Anderson: Any content about yourself that you do online

14:49 James Brown: Is marketing a tad different in voice-over?

17:59 Hendrick Mohlahlo: Saw the importance of Digital Marketing

22:45 Lesetja Mokou: Are there different strategies per Digital Marketing Platforms?

25:27 Kelsey Anderson: Understanding you target audience is key

31:40 Kelsey Anderson: Pro's and Con's of Digital Marketing

41:22 Kelsey Anderson: Digital strategy if I market products/services to dental practices

45:28 James Brown: Where the product is me

47:16 Kelsey Anderson: Connecting with people on a personal level is key

50:36 Kelsey Anderson: Pointers before we wrap it up

51:42 James Brown: Wrapping it up

52:37 Sondra Ray: Announcements and Thanks

54:58 Sondra Ray: May all your wildest entrepreneurial dreams come true

Corporate governance for startups and small companies involves establishing clear roles and responsibilities among founders, executives, and board members, promoting transparency in communication and decision-making processes, adhering to ethical practices and legal compliance, implementing risk management strategies, maintaining strong financial management practices, and fostering a culture of accountability, innovation, and stakeholder engagement. Despite the smaller scale, these governance principles are crucial for ensuring organizational efficiency, attracting investors, mitigating risks, and driving sustainable growth while upholding values and integrity within the company.

Join James, Sondra and the Explore ProTech Tribe online as they discuss Corporate Governance for Startups and Small Companies.

About Explore ProTech

We're looking for the 500 most fun, authentic, caring, and ambitious entrepreneurs in the world to join our community.

If that's you, book a meeting with Peter & Nestene: https://exploreprotech.com/bookings/

Links:

GOSN Booking Link:

https://www.eventbrite.co.uk/o/the-explore-protech-team-30999801177

Entrepreneurs featured in this episode:

(Feel free to reach out for a virtual coffee)

Sondra Ray: https://www.linkedin.com/in/getitdonecoachinganvaservices

Peter Hingston: https://www.linkedin.com/in/peter-hingston-4089a51a6/

Hendrick Mohlahlo: https://www.linkedin.com/in/hendrick-mohlahlo-158941a3/

Marlon August: https://www.linkedin.com/in/marlonaugust/

Rob Murray: https://www.linkedin.com/in/rob-murray-72a22a/

Lesetja Mokou: https://www.linkedin.com/in/lesetja-mokou

Grant de Jongh: https://www.linkedin.com/in/grant-de-jongh-9bba064/

Gareth Muller: https://www.linkedin.com/in/gareth-muller-835983142/

Krista Giannak: https://www.linkedin.com/in/kristagiannak/

Sponsors:

Intro music produced by Peach Jam Records - https://www.linkedin.com/company/peach-jam-records-inc/

Vocals by Cheyanne Summer - https://www.linkedin.com/in/cheyanne-summer/

Photography by Joanne Moorhouse Global Virtual Photography - https://www.linkedin.com/in/joannemoorhouse/

Video Intro by Sommerville Lombard https://www.linkedin.com/in/sommerville-lombard/

Timestamps:

0:00 Tribe Song

1:49 Sondra Ray: Hello and Welcome everybody!!

3:51 Rob Murray: System to guide and control your entity

6:23 Rob Murray: What would be the first steps of setting up a business?

10:13 Rob Murray: Things not clear right from the start

12:43 Hendrick Mohlahlo: Lay the foundation for all that will join the business at a later stage

14:40 Peter Hingston: Your space will outgrow you

16:41 Hendrick Mohlahlo: What are we buying into?

18:38 Sondra Ray: Write everything down to see where the patterns are

20:18 Peter Hingston: Build it out beyond themselves

23:19 Krista Giannak: Focus on trusted sources

29:02 Marlon August: be smarter about how you communicate about yourself

33:17 Rob Murray: How do you prepare for something you don't know?

42:17 Peter Hingston: You need to be prepared for your business to grow

46:09 Marlon August: Be connected to good resources

47:04 Sondra Ray: Don't be an island

48:56 Peter Hingston: Strategically position yourself in the relationships you build

54:45 Peter Hingston: Wrapping it up

56:25 Sondra Ray: Announcements and Thanks

57:13 Sondra Ray: May all your wildest entrepreneurial dreams come true

Pricing strategies play a crucial role in the success of your products or services. The right pricing approach can maximize profits, increase market share, and establish your brand positioning.

Join James, Sondra and the Explore ProTech Tribe online as they as they discuss Pricing Strategies for Your Products or Services.

About Explore ProTech

We're looking for the 500 most fun, authentic, caring, and ambitious entrepreneurs in the world to join our community.

If that's you, book a meeting with Peter & Nestene: https://exploreprotech.com/bookings/

Links:

GOSN Booking Link:

https://www.eventbrite.co.uk/o/the-explore-protech-team-30999801177

Subject Matter:

https://www.businessacademycafe.com/blog/b/understanding-business-financial-statements-2548

Entrepreneurs featured in this episode:

(Feel free to reach out for a virtual coffee)

Sondra Ray: https://www.linkedin.com/in/getitdonecoachinganvaservices

James Brown: https://www.linkedin.com/in/jamesbrownmedia/

Peter Hingston: https://www.linkedin.com/in/peter-hingston-4089a51a6/

Lesetja Mokou: https://www.linkedin.com/in/lesetja-mokou

Hendrick Mohlahlo: https://www.linkedin.com/in/hendrick-mohlahlo-158941a3/

Gareth Muller: https://www.linkedin.com/in/gareth-muller-835983142/

Steven Levy: https://www.linkedin.com/in/steve-levy/

Kelsey Anderson: https://www.linkedin.com/in/kelseyranderson/

Sponsors:

Intro music produced by Peach Jam Records - https://www.linkedin.com/company/peach-jam-records-inc/

Vocals by Cheyanne Summer - https://www.linkedin.com/in/cheyanne-summer/

Photography by Joanne Moorhouse Global Virtual Photography - https://www.linkedin.com/in/joannemoorhouse/

Video Intro by Sommerville Lombard https://www.linkedin.com/in/sommerville-lombard/

Timestamps:

0:00 Tribe Song

1:42 James Brown: Hello and Welcome!!!

3:46 Peter Hingston: Pricing Strategies for Your Products or Services

16:22 Steven Levy: Understand the range of your pricing and re-evaluate from your client

29:28 Lesetja Mokou: Can you use both strategies?

37:48 Peter Hingston: Ask the right questions and listen to the answer

44:10 Hendrick Mohlahlo: Be known by your clients to justify your pricing

50:27 Steven Levy: What is the differentiator?

54:12 James Brown: Wrapping it up

54:58 Sondra Ray: Announcements and Thanks

55:43 Sondra Ray: May all your wildest entrepreneurial dreams come tru