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● [00:01:33] What Rung 1 looks like and why most business owners start here focused on survival and reinvestment.
● [00:02:20] Why simply generating income doesn’t mean your business is profitable.
● [00:03:30] The common financial blind spots for trades and home service business owners.
● [00:05:10] How the Profit First methodology helps business owners create real profit.
● [00:06:07] The role of advisors and consultants in helping business owners grow beyond Rung 1.
● [00:09:59] What signals that you’re ready to move from Rung 1 to Rung 2.
● [00:10:30] How much profit you should aim for before starting to build wealth outside the business.
● [00:12:11] Where to allocate profits first, including lifestyle, taxes, and investments.
● [00:14:17] Why retirement plans like 401(k)s are a powerful starting point for wealth-building.
● [00:16:46] The risks of overcomplicating wealth by investing in multiple businesses or real estate.
● [00:20:07] Why education and intentional decision-making are critical at Rung 2.
3 Things To RememberConnect with Michael Pallozzi: [email protected] | LinkedIn
Connect with Jason Gabrieli: [email protected] | LinkedIn
Editing and post-production work for this episode was provided by The Podcast Consultant (https://thepodcastconsultant.com)
Like what you’ve heard…Subscribe to our BuiltWealth™ Newsletter HERE
Welcome back to the Entrepreneur’s Journey. In this episode, Michael Pallozzi sits down with Brian Tustin, owner of First Rate Movers, to discuss his path from the hospitality industry to purchasing and growing a moving company. Brian shares how his experience managing restaurants, retail spaces, and co-working environments prepared him for entrepreneurship, even though he ultimately stepped into a completely different industry.
Brian explains how he discovered the opportunity to buy a business through BizBuySell, the lessons he learned during the first year of ownership, and how focusing on people and culture helped him build trust with his team. The conversation also explores hiring the right employees, building systems that allow a company to grow, and why reputation and transparency are critical in an industry where trust matters. Brian also reflects on the importance of vulnerability in leadership and how being open about challenges can strengthen relationships within a team and community.
Tune into this episode to also learn:● Why buying an existing business can be a powerful entry point into entrepreneurship.
● How focusing on character and personality helps build stronger teams.
● Why systems and processes are essential for growth and freedom as a business owner.
● How vulnerability and transparency can strengthen leadership and team trust.
● [00:01:13] Brian’s background in hospitality and how his early career shaped his approach to leadership and service.
● [00:04:44] Discovering the opportunity to buy a moving company through BizBuySell and deciding to take the leap into ownership.
● [00:07:57] How Brian built trust with existing employees during the transition to new ownership.
● [00:10:56] Why moving companies rely heavily on word-of-mouth and repeat customers more than many people realize.
● [00:13:48] The challenges within the moving industry and why transparency is critical to building a strong reputation.
● [00:15:45] How Brian hires and develops great team members by focusing on character before skills.
● [00:19:39] The importance of building systems and processes that allow business owners to delegate and grow.
● [00:23:11] Why vulnerability and openness can strengthen leadership and relationships within a business.
3 Things To Remember
1. Buying an existing business can provide a faster path into entrepreneurship while allowing you to build on an established foundation.
2. Hiring the right people based on character, attitude, and culture fit can make a significant difference in the success of a service-based business.
3. Strong systems, processes, and open communication allow businesses to grow while creating healthier teams and stronger leadership.
Connect with Michael Pallozzi: https://www.linkedin.com/in/michaelpallozzihfm/
First Rate Movers: https://firstratede.com/
Subscribe to our BuiltWealth™ Newsletter HERE
Editing and post-production work for this episode was provided by The Podcast Consultant (https://thepodcastconsultant.com)
Welcome back to the Entrepreneur’s Journey. In this episode, Jason Gabrieli sits down with Greg Wilnau to discuss entrepreneurship, marketing, and how technology—especially AI—is changing the way businesses operate. Greg shares his journey from copywriting into building a marketing team and the lessons he learned about avoiding burnout and removing himself as the bottleneck in his business. The conversation also examines how entrepreneurs can build companies that operate independently of them, why developing entrepreneurial thinking is becoming increasingly important, and how emerging technologies may reshape work in the future.
Tune into this episode to also learn:
● Why building a team is essential to prevent becoming the bottleneck in your business.
● How AI is changing marketing and why human intuition still matters.
● Why building a business that can run without you improves both value and quality of life.
● Why entrepreneurial thinking may become one of the most valuable skills in the future.
What we discussed
● [00:04:00] Greg’s background in copywriting and how conversion-focused marketing shaped his early career.
● [00:09:30] The shift from doing everything yourself to building a team that can support business growth.
● [00:14:40] The risk of burnout when a business depends entirely on the founder.
● [00:19:23] Why businesses should be built to operate independently of the owner.
● [00:20:56] The mindset shift required to move from technician to entrepreneur and leader.
● [00:22:43] The uncertainty surrounding AI and technology and how it may shape the future of work.
● [00:23:13] Greg’s vision for building a high-touch marketing firm while automation handles lower-level tasks.
● [00:25:20] Why entrepreneurial thinking will become increasingly valuable in a world of automation.
3 Things To Remember
A business that depends entirely on the founder limits growth and increases the risk of burnout.
Building systems and teams that allow the business to operate independently creates a stronger and more valuable company.
As technology and AI advance, entrepreneurial thinking and creative problem solving will become increasingly important skills.
Connect with Jason Gabrieli: [email protected] | LinkedIn
Connect with Greg Wilnau: LinkedIn
Subscribe to our BuiltWealth™ Newsletter HERE
Editing and post-production work for this episode was provided by The Podcast Consultant (https://thepodcastconsultant.com)
Connect with Jamie Stinson: LinkedIn
Like what you’ve heard…Subscribe to our BuiltWealth™ Newsletter HERE
Connect with Jason Gabrieli: [email protected] | LinkedIn
Like what you’ve heard…Subscribe to our BuiltWealth™ Newsletter HERE
Editing and post-production work for this episode was provided by The Podcast Consultant (https://thepodcastconsultant.com)
● How workers' comp classification codes and risk scores impact premiums.
● Why businesses with multiple state operations have higher refund potential.
● How Bobby’s process uncovers errors without disrupting broker relationships.
● Common red flags and real-world savings from past clients.
What we discussed● [00:02:08] Bobby introduces Premium Recovery Experts and how they help businesses recover workers' comp overpayments.
● [00:04:20] Bobby’s background and how a networking event launched his transition into the audit business.
● [00:05:41] Trades businesses that are ideal candidates—and those that aren’t—for recovery audits.
● [00:07:30] The step-by-step client process, including how minimal time is required.
● [00:10:58] Common reasons for overcharges: classification errors, misapplied risk scores, and claim mismanagement.
● [00:14:32] What experience modification ratings (EMR) are and why they matter in construction.
● [00:16:52] The forward-looking benefits of correcting audit errors—not just refunds, but future premium savings.
● [00:17:43] Ideal company size and premium range to work with Bobby’s team.
● [00:18:45] Limitations: states and business models that may not qualify.
● [00:20:04] Why union companies often pay higher premiums and how that plays into savings potential.
● [00:22:15] What happens if Bobby finds favorable conditions in your current setup—spoiler: they walk away.
● [00:24:02] How to get in touch with Bobby and what to expect from your first call.
3 Things To RememberUseful Links
Connect with Michael Pallozzi on LinkedIn: https://www.linkedin.com/in/michaelpallozzihfm/
Connect with Bobby Giurintano on LinkedIn: https://www.linkedin.com/in/bobbygiurintano/
Premium Recovery Experts: https://premiumrecoveryexperts.com/
Like what you’ve heard…
Subscribe to our newsletter HERE
Learn more about HFM HERE
Editing and post-production work for this episode was provided by The Podcast Consultant (https://thepodcastconsultant.com)
● Why starting the sale prep process too late can hurt your outcome.
● How financials should be restructured for buyers—not just for taxes.
● What buyers are really looking for during due diligence.
● How emotional readiness plays a critical role in a successful exit.
What we discussed● [00:01:26] Introduction to Nicola Reasoner and her role helping entrepreneurs prepare for sale.
● [00:04:18] The most common mistake business owners make when preparing to sell.
● [00:07:28] Why going unrepresented can lead to a poor outcome.
● [00:09:42] Ideal vs. rushed timelines for preparing a business for sale.
● [00:14:17] How to properly present EBITDA and clean up financials for investors.
● [00:18:13] The importance of emotional readiness in the exit process.
● [00:21:01] How to manage confidentiality with your team during a potential sale.
● [00:27:02] Understanding the buyer landscape: strategic vs. financial buyers.
● [00:33:22] Life after a sale: what changes and how to prepare for it.
Useful Links
Connect with Michael Pallozzi: https://www.linkedin.com/in/michaelpallozzihfm/
Like what you’ve heard…
Learn more about HFM HERE
Schedule time to speak with us HERE
Editing and post-production work for this episode was provided by The Podcast Consultant (https://thepodcastconsultant.com)
Michael Pallozzi sits down with Phil Risher, founder of Flash Consulting, about how trades business owners can grow revenue by turning marketing from a black box into a measurable system. Phil shares how his unique path—from pest control ride-alongs to enterprise fleet sales to featured finance blogger—led him to help home service companies scale from $1M to $10M+ and even exit to private equity. You’ll hear the three key questions private equity buyers ask (and how to build systems around them), why tracking your return on ad spend is essential, and how to use automation to convert leads and re-engage past customers.
Tune into this episode to also learn:
● The three questions every home service business should answer to grow and scale.
● How to use email and text automation to improve lead conversion rates.
● Why most businesses overspend on ads without tracking returns—and how to fix it.
● How to double revenue even when competing against much larger companies.
What we discussed
● [00:01:38] Phil’s background: from pest control ride-alongs to enterprise fleet management and digital content.
● [00:03:36] Helping a $3M company scale to $5M and exit to private equity by combining marketing and operational systems.
● [00:04:48] The 3 key questions a private equity buyer asked—and how they shaped Phil’s business model.
● [00:06:58] Why most marketing agencies fail to prove ROI and how Flash ties ads to closed revenue.
● [00:09:33] Strategies for building online presence when starting from scratch.
● [00:10:55] Using secondary platforms (Yelp, Angie) to avoid competing directly with industry giants.
● [00:11:46] Improving estimate close rates from 46% to 58% using nurture sequences.
● [00:12:44] How retargeting past customers by email drove $250K+ in revenue.
● [00:17:40] Building a fully remote team and winning Inc. 5000 Best Workplaces.
● [00:23:47] Why client count is Flash’s key business metric—and how the team rallies around it.
● [00:25:06] Phil’s personal turning point from earning “enough” to multiplying his talents for greater impact.
● [00:27:18] The goal: becoming the kind of CEO who can lead a $10M company.
3 Things To Remember
Useful Links
Connect with Michael Pallozzi: [email protected] | LinkedIn
Connect with Phil Risher: LinkedIn
Like what you’ve heard…
Connect with Jessica Hallahan: LinkedIn
Like what you’ve heard…Learn more about HFM HERE● Why family heritage and work ethic shaped Mike’s business mindset.
● How Mike grew a construction company through major economic shifts.
● The role of self-awareness and business coaching in sustainable leadership.
● What it takes to build a values-driven team that clients trust.
● [00:01:27] Mike shares the origins of his company name and its family roots.
● [00:03:16] A history of immigration, craftsmanship, and military service in Mike’s lineage.
● [00:05:10] Core values passed down: love for the craft and relentless work ethic.
● [00:07:28] How Mike is exposing his son to the trades without forcing a legacy.
● [00:09:18] From finance to framing — how Mike found his real path.
● [00:11:44] Building log homes, surviving 9/11, and bouncing back from 2008.
● [00:15:51] The importance of self-awareness in leadership and company growth.
● [00:17:06] Hiring for culture and empowering the right team members.
● [00:17:53] The unique approach Mike takes with clients and detailed bids.
● [00:21:05] Exit planning, business coaching, and scaling value beyond the owner.
● [00:26:09] Why Mike plans to work as long as he can—but on his own terms.
● [00:27:05] A client story that led to multiple high-end projects and a friendship.
Useful Links
Connect with Michael Pallozzi: https://www.linkedin.com/in/michaelpallozzihfm/
Like what you’ve heard…
Learn more about HFM HERE
Schedule time to speak with us HERE
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