On episode 170 I am joined by Jennifer Thomas, PhD, a clinical psychologist, consultant, TEDx speaker, author, and master facilitator for The 5 Love Languages.

Jennifer is the co-author of The 5 Apology Languages along with Dr. Gary Chapman, author of The 5 Love Languages. (Watch Dr. Gary Chapman on Ep 112 here: https://youtu.be/x9XkKFzhzCI )

In The 5 Apology Languages, Chapman and Thomas share their research on the importance of apologising effectively, explain how people speak differing apology languages, explore whether it’s possible to forgive without an apology, share how to learn your primary apology language and that of other people, and tell how to make your efforts at apologizing most productive. The languages they explore include:

• Expressing Regret: The power of “I’m sorry”

• Accepting Responsibility: Admitting “I was wrong”

• Making Restitution: Trying to repair what went wrong

• Planned Change: Making a plan to do things differently

• Requesting Forgiveness: Asking for forgiveness demonstrates sincerity

In this episode you will hear:

02:00 the British habit of constantly apologising

03:00 have we lost the art of a sincere apology?

04:00 when sorry isn’t enough

05:15 the Five Apology Languages

11:20 can you find it in your HEART to forgive me?

13:30 great leaders give great apologies

15:30 keep your BUT out

18:30 use all five and stop - don’t even bring in extenuating circumstance to your apology

20:15 why leaders should apologise in person

23:00 a letter from a daughter to her father - the more you admit you are wrong, the more respect I have for you

28:30 call off the forgiveness police

29:30 Sorry Not Sorry

31:30 an epidemic of negative attribution

34:00 encouragement for a new generation of leader

37:30 sharing your language with others

I hope this interview inspires you to be a leader who can sincerely apologise to those who need to hear it.

Please do subscribe, leave a little review and share it with someone you wish to inspire too.

Always love

Ryan

Connect with Dr. Jen

Website: https://www.drjenniferthomas.com/

TEDx: https://youtu.be/FiiPNPLWXSM

Discover your apology language: https://www.5lovelanguages.com/quizzes/apology-language

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