Sign up to save your podcasts
Or
Share EP 177 - From Service to Profits: Featuring Vic Wirhowski
Share to email
Share to Facebook
Share to X
Share to email
Share to Facebook
Share to X
Or
EP 177 - From Service to Profits: Featuring Vic Wirhowski
In this episode of All in the Delivery, they bring on retired driver and Circle of Honor member of 25 years safe driving Vic Wirhowski to discuss the evolution of UPS, focusing on the changes in company culture, service quality, and appearance standards over the years. They share personal anecdotes and reflect on how the industry has shifted towards profit-driven priorities, often at the expense of safety and service. The conversation highlights the gradual decline in standards and professionalism, as well as the impact of technology and cultural shifts on the workforce. In this conversation, the speakers reflect on their experiences as UPS drivers, discussing the evolution of the job, the impact of technology, and the changes in company culture over the years. They share personal stories about navigating challenges, including pension cuts and the restoration of benefits, while emphasizing the importance of recognition and morale in the workplace. The discussion highlights the contrast between past and present experiences, illustrating how the driving profession has transformed and the lasting legacy of service within the company.
Help support the show
Join our Discord
Takeaways
The importance of acknowledging supporters and community.
Personal stories can illustrate broader industry issues.
Career changes can bring a sense of relief and fulfillment.
Company changes often lead to a decline in service quality.
Profit-driven decisions can compromise safety and service.
The deterioration of standards is often gradual and unnoticed.
Appearance standards were once strictly enforced in the industry.
Technological advancements have changed operational practices.
Cultural shifts have influenced company policies on appearance.
The balance between evolution and maintaining standards is crucial. The job has become easier due to technology like GPS.
Pension cuts were a significant concern for retirees.
Restoration of pensions brought relief and gratitude.
Company morale has declined with fewer recognition events.
Drivers used to feel appreciated with regular rewards.
The culture of the workplace has shifted over the years.
Recognition for safe driving has diminished.
Corporate messages often focus on safety outside of work.
There are always employees who resist hard work.
Legacy and service are core values for long-term employees.
Chapters
00:00 Introduction and Acknowledgments
01:49 Personal Stories and Experiences
06:18 New Beginnings and Routes
08:52 Company Changes and Service Quality
13:03 The Slow Deterioration of Standards
17:35 Impact of COVID-19 on Operations
20:16 Leadership Changes and Their Effects
21:37 The Evolution of Driver Appearance Standards
24:32 Technological Advancements in Delivery
30:45 Changes in Union Regulations and Pension
37:44 Reflections on Job Expectations and Experience
44:08 Pension Cuts and Morale Issues
45:16 The Importance of Morale in the Workplace
46:52 Challenges with Team Dynamics
48:28 Recognition and Appreciation in the Workplace
50:27 The Shift in Company Culture
52:10 Technical Difficulties and Communication
53:57 Reflections on Union and Safety
56:27 Founders Day and Company Traditions
59:03 Positive Perspectives on Company Experience
THE OPINIONS EXPRESSED OR VIEWS EXPRESSED ON THIS PODCAST ARE THOSE OF THE HOSTS AND GUESTS AND DO NOT NECESSARILY REFLECT ANY DELIVERY COMPANY
View all episodes
By Dave & Luke
4.9
4848 ratings
In this episode of All in the Delivery, they bring on retired driver and Circle of Honor member of 25 years safe driving Vic Wirhowski to discuss the evolution of UPS, focusing on the changes in company culture, service quality, and appearance standards over the years. They share personal anecdotes and reflect on how the industry has shifted towards profit-driven priorities, often at the expense of safety and service. The conversation highlights the gradual decline in standards and professionalism, as well as the impact of technology and cultural shifts on the workforce. In this conversation, the speakers reflect on their experiences as UPS drivers, discussing the evolution of the job, the impact of technology, and the changes in company culture over the years. They share personal stories about navigating challenges, including pension cuts and the restoration of benefits, while emphasizing the importance of recognition and morale in the workplace. The discussion highlights the contrast between past and present experiences, illustrating how the driving profession has transformed and the lasting legacy of service within the company.
Help support the show
Join our Discord
Takeaways
The importance of acknowledging supporters and community.
Personal stories can illustrate broader industry issues.
Career changes can bring a sense of relief and fulfillment.
Company changes often lead to a decline in service quality.
Profit-driven decisions can compromise safety and service.
The deterioration of standards is often gradual and unnoticed.
Appearance standards were once strictly enforced in the industry.
Technological advancements have changed operational practices.
Cultural shifts have influenced company policies on appearance.
The balance between evolution and maintaining standards is crucial. The job has become easier due to technology like GPS.
Pension cuts were a significant concern for retirees.
Restoration of pensions brought relief and gratitude.
Company morale has declined with fewer recognition events.
Drivers used to feel appreciated with regular rewards.
The culture of the workplace has shifted over the years.
Recognition for safe driving has diminished.
Corporate messages often focus on safety outside of work.
There are always employees who resist hard work.
Legacy and service are core values for long-term employees.
Chapters
00:00 Introduction and Acknowledgments
01:49 Personal Stories and Experiences
06:18 New Beginnings and Routes
08:52 Company Changes and Service Quality
13:03 The Slow Deterioration of Standards
17:35 Impact of COVID-19 on Operations
20:16 Leadership Changes and Their Effects
21:37 The Evolution of Driver Appearance Standards
24:32 Technological Advancements in Delivery
30:45 Changes in Union Regulations and Pension
37:44 Reflections on Job Expectations and Experience
44:08 Pension Cuts and Morale Issues
45:16 The Importance of Morale in the Workplace
46:52 Challenges with Team Dynamics
48:28 Recognition and Appreciation in the Workplace
50:27 The Shift in Company Culture
52:10 Technical Difficulties and Communication
53:57 Reflections on Union and Safety
56:27 Founders Day and Company Traditions
59:03 Positive Perspectives on Company Experience
THE OPINIONS EXPRESSED OR VIEWS EXPRESSED ON THIS PODCAST ARE THOSE OF THE HOSTS AND GUESTS AND DO NOT NECESSARILY REFLECT ANY DELIVERY COMPANY
More shows like All In The Delivery
View all
The Joe Rogan Experience
230,157 Listeners
BASS TALK LIVE
2,147 Listeners
Your Mom's House with Christina P. and Tom Segura
23,332 Listeners
The Fighter & The Kid
16,060 Listeners
Tin Foil Hat With Sam Tripoli
9,451 Listeners
This Past Weekend w/ Theo Von
27,852 Listeners
The Schaub Show
4,890 Listeners
The Pat McAfee Show
19,294 Listeners
Luke Dunkin's Low Budget Live
368 Listeners
RümpChät
1,034 Listeners
The Big Honker Podcast
1,481 Listeners
Tackle Talk - Bass Fishing Podcast
1,037 Listeners
The Shawn Ryan Show
46,230 Listeners
The Tucker Carlson Show
17,075 Listeners
White Trash with Money
166 Listeners