Day 18 of 30 Days of Questions and this one comes from a listener who would like to be kept anonymous. "Turner says it has a Heart For People.. so how do you fire people or demote them when they cannot perform up to the companies needs or desires?"

I record this one on a gorgeous but frigid day sitting in a TMG F550 Service Truck. Thanks to @dk_thepondbuilder for the care package sent to the office! LEGIT!!