Are you losing deals because you hate follow-up? In this episode, Chad sits down with Jordan Fleming, co-founder of Smartphone, to bridge the gap between high-tech automation and genuine human connection. Jordan reveals why teaching "skills over scripts" leads to better rapport with sellers and how AI voice agents are evolving from simple tools into a 24/7 labor force.

We dive deep into:

• Why the "money is in the follow-up" is more than just a cliché—and how to automate it without losing the personal touch.

• The massive shift from "cold calling" to "warm transfers" using AI.

• Why empathy wins deals: Moving from transactional scripts to "Are you okay?"

• How to leverage Smartphone to integrate your communications directly with your CRM.

Plus, Jordan shares a mind-blowing story about an AI agent showing empathy that you have to hear to believe. If you want to scale your business while reclaiming your freedom, this episode is a must-listen.

Jordan is offering a free copy of his book here: Click. Call. Scale.

You can also learn more about Jordan on his Instagram and SmrtPhone.IO.

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