October 29, 2024

Ep. 23: Preparing Your Practice for a Crisis (Part 2)

44 minutes

SUMMARY:

In part two of “Preparing Your Practice for a Crisis” on 'Million Dollar Chiro: The Podcast for Chiropractic Practice Owners,’ Dr. Duncan and her executive assistant, Kelsey, discuss the ways you can prepare your practice for a crisis or natural disaster. The conversation emphasizes the need for calm leadership and effective communication during emergencies, as well as practical strategies for future preparedness. Dr. Duncan emphasizes the need for cash reserves, the responsibility of business owners towards their staff, and the significance of community support. Dr. Duncan shares her personal experience from Hurricane Helene highlighting lessons learned and offering advice for new clinic owners on how to prepare for future crises.

TAKEAWAYS:

Operational challenges arise immediately after a disaster, affecting patient care. It’s important to have a plan in place for dealing with power outages, how you’ll contact your patients, and ways you’ll revise your schedule.

Financial preparedness is crucial for sustaining a business during crises. Having a cash reserve or line of credit at your bank can ensure you have funds to pay for any unexpected costs or your staff’s payroll.

Business owners must prioritize their staff's well-being and safety. This may mean temporarily closing or adjusting office hours.

Operational continuity is essential during crises and as a business owner, you need to be a calm, sturdy leader for your team.

Are you a chiropractic practice owner wanting to improve your practice, gain guidance on ownership, or increase your revenue? Enroll in our online course or apply for one-on-one coaching with Dr. Duncan!

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