Ep 26 | Hakan Ozturk – Is the CS organization the “Everything” department?
While the CS Ops team needs to Quarterback the function, ultimately many departments need to contribute in their own ways to the “Customer Success” function: Sales + Account Management + Marketing + Product Implementation + Onboarding!
Ep 26 | Hakan Ozturk – Is the CS organization the “Everything” department?
While the CS Ops team needs to Quarterback the function, ultimately many departments need to contribute in their own ways to the “Customer Success” function: Sales + Account Management + Marketing + Product Implementation + Onboarding!
...more
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