Asia Pacific Post Cooperative (APP) Managing Director Sid Hart on APP's work and initiatives in the postal world, including cross-border packets and sustainability objectives. We cover:

• What the APP is and the geographic spread of its members
• Providing commercially-focused postal solutionsThe changing nature of the postal business
• Bringing postal operators together and formulating products and services
• Small island Pacific states
• Competition in parcel delivery
• APP's ePacket service for high volume lightweight packets
• Quality of service for ePacket
• ePacket now expanding from Asia to being a globally-accessible service
• Impact of climate change and emissions reduction on APP members
• How APP is supporting sustainability objectives
• Returning mail bags to country of origin