Swiss Post is encouraging innovation through partnering with and investing in start-ups. Swiss Post Director Open Innovation and Venturing Thierry Golliard explains.

• Why should a postal operator be interested in start-ups?
• Partnering and investing in start-ups, and accessing talent and resources that aren't currently inside the post
• Ensuring that start-ups aren't "lost" inside the post
• What success looks like for start-ups
• The importance of teams in creating success
• Swiss Post start-up success stories
• The strategy of investing in start-ups and "selling" the idea to internal stakeholders
• Financial services
• Posts as incubators of new ideas
• Swiss Post's innovation and start-ups team