Some companies have a very high-touch white glove treatment. Others have a very self-paced tech-touch approach. Something to consider for all: Hybrid Touch – to cater to all customers appropriately in the separate phases of the journey!

Ep 29 | Donna Weber – What is the best argument for High Touch, Low Touch, Tech Touch?

['The Customer Success Intelligence Podcast is dedicated to uncovering the best ideas, insights and inspirations for modern customer success teams. Listen to the stories, perspectives, and best practices from the best and brightest in the field of Customer Success to fuel your growth.', 'The Customer Success Intelligence Podcast is dedicated to uncovering the best ideas, insights and inspirations for modern customer success teams. Listen to the stories, perspectives, and best practices from the best and brightest in the field of Customer Success to fuel your growth.']

Share Ep 29 | Donna Weber – What is the best argument for High Touch, Low Touch, Tech Touch?

Sign up to save your podcasts

Ep 29 | Donna Weber – What is the best argument for High Touch, Low Touch, Tech Touch?

Ep 29 | Donna Weber – What is the best argument for High Touch, Low Touch, Tech Touch?

More shows like The Customer Success Intelligence Podcast

Women in Customer Success Podcast