Dean Maciuba, Managing Partner (USA) for Crossroads Parcel Consulting, discusses the ramifications of the UPS - Teamsters deal, FedEx’s cost-cutting, USPS reform, and Amazon delivery contractors.

• Impact of UPS’s deal with Teamsters
• How UPS was travelling prior to striking a deal with the union
• FedEx’s efforts to reduce its operating costs
• Amalgamation of FedEx’s Ground and Express networks
• FedEx’s improved competitiveness with UPS
• UPS parcel volume loss
• Losing low-margin residential e-commerce business
• Potential for lay-offs at UPS
• UPS’s focus on high-revenue express business
• FedEx’s low-cost contractor model
• Potential for UPS-Teamsters deal to raise wages across the sector
• Earning potential of Amazon drivers
• The war for talent in the last mile
• Amazon remuneration of Delivery Service Partners
• Employee/contractor classification issue
• FedEx’s experiences with mis-classification
• Dynamic pricing and surcharges in the USA
• The costs behind peak season
• Granularity of dynamic pricing
• Lack of transparency in parcel pricing
• US Postal Service reorganisation under PMG Louis DeJoy
• Volume decline at USPS
• Changes to USPS ground services
• USPS investing more in sales and communications
• Amazon’s encroachment into non-metro delivery
• Rural delivery surcharges
• Peak season preparations
• The extension of peak season