Roel Gevaers, Professor in Last Mile Logistics and Supply Chain, University of Antwerp, discusses new Belgian legislation targeting last mile parcel delivery.

• Definition of parcel delivery companies under the new law
• Obligations on delivery companies
• Minimum payment rates
• Intention behind this legislation
• Past scandals in Belgian parcel delivery
• Pay rates and social security payments
• Lack of oversight in delivery sector
• Complexity in the new legislation
• Returns seem to be exempt from the regulations
• Application to international companies delivering in Belgium
• Increasing compliance costs for delivery operators
• Huge administrative burden on small companies
• Last mile costs
• Out-of-home delivery
• The political cycle
• What will happen if other countries follow Belgium's lead?