Luke Lloyd, Head of Markets at the IPC, discusses some of the key findings from the IPC's Global Postal Industry Report.

• GPIR based on various postal operators' reports
• Overview of post-pandemic parcel volume and revenue trends
• Letter volume trends
• Impact of pandemic on letter volumes
• Diversification of revenue, including letters, parcels, and financial services
• Variations in diversification across various postal operators
• Regional differences in letter and parcel volume trends