Alan Barrie, delivery sector expert and Chair of Stamp Free, discusses research into delivery sector trends.

• Research commissioned by Stamp Free into postal and parcel trends

• Competition for market share

• Dynamism of the UK delivery market, with traditional and alternative carriers

• The growth and scale fuelling competition in the last mile

• Structural issues creating issues for established delivery companies

• Getting close to consumers

• Transformation of the delivery sector

• Three key aspects of out-of-home delivery: customer convenience, sustainability and business efficiency

• The potential impact of digitalisation on the delivery sector

• How data helped cross-border delivery

• Getting data right for C2C delivery

• The label - physical representation of data

• The Stamp Free concept

• How Stamp Free works in practice

• Data capture at source

• Stamp Free and parcel lockers

• Going beyond replacing stamps and creating a pre-validated physical delivery item

• Simplifying parcel assessment and drop-off for consumers and delivery drivers