Milos Zlatkovic, Founder and CEO at Mily Technologies, discusses optimising out-of-home delivery networks.

• Convenience leads to consumer adoption of lockers
• Proximity and parcel hold time in lockers
• Consumer preference to collect parcels close to home
• Coverage and density of out-of-home delivery in residential areas
• Managing risks in setting up an out-of-home delivery network
• Co-ordinating multiple internal stakeholders to increase likelihood of success
• Managing capacity in parcel lockers and PUDO points
• Sharing capacity with other carriers at PUDO points
• Finding the "sweet spot" of parcel volumes at PUDOs
• Improving coverage and capacity
• Integrating parcel lockers and PUDOs
• The role of returns in out-of-home networks
• Driving delivery efficiencies with out-of-home
• Assistance at various stages of setting up and optimising out-of-home networks
• Enabling internal collaboration via technology