Elia Cipelletti, Logistics Operations Manager at cargo bike delivery firm So.De explains the company's origins and mission.

• The inspiration behind the creation of So.De
• Rider welfare and environmental concerns
• Why So.De uses a cargo bike fleet
• Plans for consolidation in Milan and future domestic expansion
• Milk route runs and point-to-point delivery
• Courier engagement model
• So.De's involvement with the Code Zero project and with IKEA